WEST TORONTO LIP ORIENTATION & TRAINING DAY Joint Council - PDF document

WEST TORONTO LIP ORIENTATION & TRAINING DAY Joint Council Workshop: November 2009 Local Immigration Partnerships � To identify groups that will coordinate and enhance local and regional service delivery to newcomers in Ontario � To promote innovation and efficient use of resources � To provide a collaborative framework to facilitate the development & implementation of sustainable, local solutions for the successful integration of newcomers 2 WiseSolution Consulting WiseSolution Consulting 1

Neighbourhood Partnership Councils � Made up of representatives from local or regional community organizations that provide services to or have an interest in the integration of newcomers � Responsible for developing: � A Local Settlement Strategy, and � An Implementation Plan 3 WiseSolution Consulting NPCs May Include � Immigrant Serving Agencies � Language Training Providers � Community Organizations � Local and Regional Governments � Local Associations or Bodies � Regional Employment Networks � Economic Development Corporations � Other Relevant Stakeholders, such as: � Business Associations and Large Employers � Unions � School Boards and Educational Institutions � Police Services � Community Leaders 4 WiseSolution Consulting WiseSolution Consulting 2

West Downtown Toronto LIP � CIC-funded initiative � Area running north from Lake Ontario to St. Clair Avenue, and west from Yonge Street to Parkside Drive/High Park � Approximately 26 km 2 � Over 145,000 immigrants � Includes over 25,000 newcomers less than 5 years in Canada � Over 60 newcomer service provider organizations 5 WiseSolution Consulting Our LIP Objectives � To improve the social and economic integration outcomes of vulnerable newcomer populations through the creation and implementation of three neighbourhood settlement strategies and workplans � To involve newcomers, settlement service organizations, employers and other neighbourhood stakeholders in the processes to create 3 Councils & 3 neighbourhood settlement strategies � To create and implement detailed workplans and new pilot initiatives in the areas of service coordination and mentoring in all three neighbourhoods in a process that is linked and complementary 6 WiseSolution Consulting WiseSolution Consulting 3

Project Management Committee � ACCES Employment � Centre for Addictions and Mental Health � JobStart � Parkdale Community Information Centre � Scadding Court Community Centre � South Asian Women’s Centre � St. Christopher House � St. Stephen’s Community House 7 WiseSolution Consulting Three NPCs � Bloor-Junction Council: From Bathurst to Parkside, and from College to St. Clair � Kensington-Chinatown-Annex Council: From Yonge to Bathurst, and from Lake Ontario to St. Clair � Parkdale-Trinity Council: From Bathurst to Parkside, and from Lake Ontario to College 8 WiseSolution Consulting WiseSolution Consulting 4

Four Project Steps � Step 1 – Preparation & Start-Up � Step 2 – Neighbourhood Council Formation � Review of existing reports and census data � Step 3 – Development of Settlement Strategies � Original research and planning activities � Joint S ettlement S trategy Planning Workshop (Mar2010) � Community consultations � Step 4 – Development of Settlement Workplans � Dissemination of S ettlement S trategies � Creation of detailed settlement workplans � Joint Planning for S ustainability Workshop (Jul2010) 9 WiseSolution Consulting Previous Project – WDTSSP Developed in response to: � “ Organic” system of settlement services � Funded by different levels of government & ministries � Canada-Ontario Immigration Agreement (COIA) increases investment in Ontario � Competitive application processes � Gentrification of downtown and Priority Neighbourhoods in the suburbs � Downtown seen as over-served 10 WiseSolution Consulting WiseSolution Consulting 5

WDTSSP Partnership � Steering Committee Agencies (Met through OCASI; connection of trust and philosophy of client best interests): � St. Stephen’s Community House � St. Christopher House � COSTI Immigrant Services � Working Women Community Centre � South Asian Women` s Centre � CultureLink � Access Alliance Multicultural Community Health Services � Funding partners: � United Way Toronto � Ontario Ministry of Citizenship & Immigration � Participating Agencies: � Ultimately, more than 60 organizations participated 11 WiseSolution Consulting Similarities with LIP � Designed to create a local service strategy and coordination model � Involvement of service organizations and other stakeholders in planning and coordination processes � Recognition of the benefit of local, strategic planning processes to identify and meet service needs of newcomers 12 WiseSolution Consulting WiseSolution Consulting 6

Differences from LIP � Not funder-driven � Developed by interested service provider agencies with very limited United Way funding � A “bottom up” process (rather than “top down”) � Limited participation of mainstream organizations � Mainstream participation difficult to obtain; processes primarily included newcomer service organizations � Process divided by Service Area � Five Working Groups/Planning Tables by service area � Ability to leverage the subject-matter expertise of participating service provider agencies 13 WiseSolution Consulting Differences from LIP � “Kitchen Sink” Approach � All possible strategies and approaches were explored, identified and included � Practical items and “wishful thinking” all included � Led to WDTSSP Settlement Strategy with over 150 strategic directions � Comprehensive Gaps Analysis � Limited Duplication Analysis � Discussions regarding identification of agency areas of expertise/specialization initiated � Strategy Only (No Workplan) � Process ended with development of Settlement Strategy document 14 WiseSolution Consulting WiseSolution Consulting 7

WDTSSP � LIP � WDTSSP process completed early this year � New LIP Committee in downtown west Toronto � Some overlap of participants in WDTSSP process � To oversee the development and operations of three Neighbourhood Partnership Councils � WDTSSP Settlement Strategy � A helpful tool to be used as a starting point for the three Councils in downtown west Toronto � Needs assessments conducted � Extensive list of strategic directions to review & consider 15 WiseSolution Consulting WDTSSP PROJECT PHASES 16 WiseSolution Consulting WiseSolution Consulting 8

WDTSSP PHASE 1 17 WiseSolution Consulting Phase 1 – Research & Mapping � Research Processes (Jul-Aug2007) � Service Provider Questionnaire � Interviews with Other Interested Parties � Statistical Research � Community Mapping (Jul-Aug2007) � Forum # 1 (Sep2007) � Presentation of Research and Community Mapping � Creation of Planning Tables 18 WiseSolution Consulting WiseSolution Consulting 9

Phase 1 – Service Needs � Community I nput (Oct2007-Jan2008) � Planning Table Phase 1 Sessions (Oct2007-Feb2008) � Service Needs Review – Template to identify: � Service Strengths � Service Gaps or Areas for Improvement � Existing Collaborations or Collaboration Models � Consultation Session with Reference Group (Mar2008) � Discuss draft Service Needs Reviews 19 WiseSolution Consulting WDTSSP PHASE 2 20 WiseSolution Consulting WiseSolution Consulting 10

Phase 2 – Forum � Forum # 2 (Apr2008) � Presentation of Service Needs Reviews � Preliminary Planning Table Discussions to Develop Service Delivery Strategies: � Service Continuation � Service Expansion � Service Coordination & Planning 21 WiseSolution Consulting Phase 2 – Service Delivery Planning � Planning Table Phase 2 Sessions (May- Jul2008) � Service Delivery Planning – Template to identify: � Overall Strategy Statement � Goals or Objectives � Strategic Directions (Foundational & Innovative) � Consultation Sessions (Jun-Nov2008) � Two Sessions with Executive Directors � Statement of Project Principles & Values � Feedback on Draft Service Strategy � Interviews with Selection of Reference Group Members � Feedback on Draft Service Strategy 22 WiseSolution Consulting WiseSolution Consulting 11

WDTSSP PHASE 3 23 WiseSolution Consulting Phase 3 – Implementation � Forum # 3 (Nov2008) � Presentation of Draft Consolidated Settlement Service Strategy � Discussion of Next Steps & Implementation 24 WiseSolution Consulting WiseSolution Consulting 12

WDTSSP Project Completion � Project Completion (Feb2009) � Printing & Distribution of West Downtown Toronto Settlement Service Strategy 2008 25 WiseSolution Consulting PROJECT LEARNINGS 26 WiseSolution Consulting WiseSolution Consulting 13