ORIENTATION TO ORIENTATION TO ORIENTATION TO ORIENTATION TO ELECTRONIC VISIT VERIFICATION ELECTRONIC VISIT VERIFICATION (EVV) ELECTRONIC VISIT VERIFICATION ELECTRONIC VISIT VERIFICATION FOR DD PERSONAL SUPPORT WORKERS DD PERSONAL SUPPORT WORKERS DD PERSONAL SUPPORT WORKERS DD PERSONAL SUPPORT WORKERS (PSWS) ODDS eXPRS EVV Pilot February 2019
What is “EVV EVV EVV”? EVV Electronic Visit verification – or EVV EVV EVV EVV – is part of a st Century Cures Act federal law called the 21 21 st Century Cures Act . 21 21 st st Century Cures Act Century Cures Act EVV requires real real- -time verification time verification of all Medicaid funded Attendant real real - - time verification time verification Care services involving an in-home visit by a provider at the time the services are received at the time the services are received by the individual at the time the services are received at the time the services are received 2
What information does EVV track? The 21st Century Cures Act 21st Century Cures Act states that EVV systems must capture 21st Century Cures Act 21st Century Cures Act the following information at the time the service is occurring at the time the service is occurring at the time the service is occurring : at the time the service is occurring the INDIVIDUAL INDIVIDUAL INDIVIDUAL INDIVIDUAL receiving the service the TYPE TYPE of service provided TYPE TYPE the DATE DATE the service was received DATE DATE the TIME TIME TIME TIME the service Begins and Ends the PROVIDER PROVIDER of the service PROVIDER PROVIDER the LOCATION LOCATION LOCATION LOCATION of the service eXPRS has been updated to capture all all all all of this information. 3
What services are part of EVV? EVV is required for ALL ALL ALL ALL Attendant Care services received by the individual, such as: OR526 OR526 OR526 OR526 – Attendant Care OR526/ZE OR526/ZE OR526/ZE OR526/ZE – Attendant Care 2:1 staff OR507 OR507 – Daily Relief Care OR507 OR507 OR502 OR502 OR502 OR502 – State Plan Personal Care EVV is not required is not required for other PSW services, like : is not required is not required ⊗ OR004 OR004 OR004 OR004 – Mileage Transportation ⊗ OR401 OR401 – Job Coaching Employment Supports OR401 OR401 4
What’s changing for PSWs with EVV? There may be some new terms PSWs will need to know: eXPRS Desktop eXPRS Desktop eXPRS Desktop eXPRS Desktop = the regular eXPRS website eXPRS Mobile eXPRS Mobile- -EVV EVV = eXPRS when it’s used on a mobile device. eXPRS Mobile eXPRS Mobile - - EVV EVV � eXPRS Mobile eXPRS Mobile eXPRS Mobile- eXPRS Mobile - - -EVV EVV is not an ‘app EVV EVV ‘app ‘app ‘app’ that you download to your device . Service Delivered Service Delivered Service Delivered Service Delivered or SD SD SD SD = the “timesheet” billing data entered in eXPRS for time worked by a PSW . Case Management Entity Case Management Entity Case Management Entity Case Management Entity or CME CME CME CME = term used to describe a CDDP, a Brokerage or the state’s CIIS Program; these all are Case Management Entities (CME CMEs). CME CME 5
What’s changing for PSWs with EVV? There will be some small changes to how a PSW bills for their time worked with EVV, which will make the billing process easier. PSWs will use a mobile device (smartphone or tablet) to log their time worked at the time at the time at the time at the time they Start Start Start Start & Stop Stop Stop Stop working for each individual & shift . eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile- - - -EVV EVV EVV EVV will create & save draft draft draft draft SD billing entries for the PSW automatically & immediately in eXPRS . There’s no need for the PSW to manually enter their time worked SD billing entries for Attendant Care services at payroll time. 6
What’s NOT changing for PSWs with EVV? Even with EVV EVV EVV EVV, many things will remain the same for PSWs. PSWs will still use the eXPRS Desktop eXPRS Desktop eXPRS Desktop eXPRS Desktop to create/submit their SD billings for non non- -EVV EVV services ( mileage & job coaching ). non non - - EVV EVV eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile- -EVV - - EVV EVV EVV will be used for services provided/time st & going forward worked on February 1 February 1 February 1 February 1 st st st & going forward . & going forward & going forward Billings for time worked before Feb 1 before Feb 1 before Feb 1 before Feb 1 st st st st , will be entered regular way in eXPRS Desktop eXPRS Desktop eXPRS Desktop. eXPRS Desktop 7
What’s NOT changing for PSWs with EVV? The SD billing submission & timesheet process remains the same remains the same remains the same remains the same . PSWs will still print paper timesheets for your employer to review & sign turn in those signed timesheets to the authorizing CME CME CME CME PSWs will continue receive their paychecks/direct deposits from the FMAS payroll vendor – Public Public Public Public Partnerships, LLC Partnerships, LLC Partnerships, LLC Partnerships, LLC (PPL) 8
Important things to know about EVV Location services Location services must be set to ON ON for the mobile Location services Location services ON ON device you are using. eXPRS Mobile eXPRS Mobile- -EVV EVV will ONLY ONLY show a PSW’s authorizations for eXPRS Mobile eXPRS Mobile - - EVV EVV ONLY ONLY services & individuals that are active active* active active * * * on the same date you arrive to work . � * * *Active * Active means : Active Active the CME has set it up the authorization in the eXPRS website, accepted by the system, and and and and it is accepted accepted accepted is ready for the PSW to work & bill against 9
Important things to know about EVV HELPFUL TIP: HELPFUL TIP: HELPFUL TIP: HELPFUL TIP: BEFORE you arrive to work BEFORE you arrive to work login to the eXPRS Desktop BEFORE you arrive to work BEFORE you arrive to work eXPRS Desktop & eXPRS Desktop eXPRS Desktop verify you have active authorizations for the services/individuals you are scheduled to work. � BEST PRACTICE BEST PRACTICE - BEST PRACTICE BEST PRACTICE - check that your authorizations are active - - several days before you are scheduled to work several days before you are scheduled to work several days before you are scheduled to work several days before you are scheduled to work, so you have time to resolve authorization issues before your shift starts. 10
How does EVV work? PSWs will use their mobile device, (smartphone or tablet) to track their time worked … … at the time you … at the time you … at the time you … at the time you START START START & START & & & END END working END END working working working By logging in to eXPRS from an internet browser (like Safari, Edge, Chrome, etc.). � EVV is not is not is not an ‘app is not app app app’ that you download. 11
How does EVV work? In the browser, type in the eXPRS website address: https://apps.state.or.us/exprsWeb/ https://apps.state.or.us/exprsWeb/ https://apps.state.or.us/exprsWeb/ https://apps.state.or.us/exprsWeb/ Pro Tip Pro Tip : Save the eXPRS website in Pro Tip Pro Tip your Bookmarks or Favorites so you can select it quickly the next time you need to use eXPRS Mobile eXPRS Mobile- -EVV EVV. . eXPRS Mobile eXPRS Mobile - - EVV EVV . . 12
How does EVV work? START SHIFT START SHIFT START SHIFT START SHIFT At the eXPRS website on your mobile device, login using the same Login Name Login Name & Password Login Name Login Name Password Password Password you are assigned for eXPRS. Tap SUBMIT SUBMIT SUBMIT SUBMIT to login. 13
How does EVV work? START SHIFT START SHIFT START SHIFT START SHIFT The first time to use eXPRS Mobile eXPRS Mobile eXPRS Mobile eXPRS Mobile- - - - EVV you may be shown an information EVV EVV EVV page with important messages. For example For example : For example For example expiration date of your PSW credentials (example A example A) , example A example A tap the Acknowledge Acknowledge Acknowledge button to Acknowledge continue. 14
How does EVV work? START SHIFT START SHIFT START SHIFT START SHIFT OR … OR … OR … OR … a notice of expiration of one or more of your authorizations (example B example B example B example B) tap the Acknowledge Acknowledge Acknowledge Acknowledge button to continue. 15
How does EVV work? START SHIFT START SHIFT START SHIFT START SHIFT Once logged in … Once logged in … Once logged in … Once logged in … � STEP 1: STEP 1: STEP 1: select the SERVICE STEP 1: SERVICE SERVICE SERVICE you are about to begin working. Remember … Remember … Remember … Remember … ONLY ONLY your authorizations for services & ONLY ONLY individuals that are active on the same that are active on the same that are active on the same that are active on the same date you arrive to work date you arrive to work will show here. date you arrive to work date you arrive to work 16
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