Canadian Forces Morale and Welfare Programs and Services Presentation to Conference of Defence Associations Institute Ottawa, ON – 08 December 2015 M.J. (Mike) Ward, MGen (Retd), MSC, CD Associate Director General / Chief Operating Officer
Purpose • CAF members and their families make sacrifices as a result of military service which can have long-lasting impacts on Veterans and their families • The purpose of this presentation is to: • explain the CFMWS Programs/Services provided to Members, Veterans and their families • identify areas for collaboration to enhance benefits to Veterans and their families 2
CFMWS Mission and Vision Mission Enhance the morale and welfare of CAF Members, Veterans and their respective families Vision To be one of the strongest morale and welfare organizations in the Western World One Community, One Million Strong 3
CFMWS Video 4
One Community, One Million Strong Families of Serving Members Serving 11% Members (Reg. & Res.) 9% Former Members Other Eligible 43% Members Serving Members (Reg. & Res.) 130K 11% Families of Serving Members 144K Former Members 595K Dependants Dependants of Former Members 350K of Former Members Other Eligible Members 150K 26% > 1 MILLION 5
CFMWS by the Numbers $705M • Non Public Property Net Worth 5K • Number of NPF employees 1M • Number of eligible CFOne Members >150,000 • Current CFOne Card Holders >2,000 • CF Appreciation Discount Partners 37 • Military Family Resource Centres 32 • Integrated Personnel Support Centres 6
CFOne Card Confirms that you are a member of our One Community, One Million Strong Currently provides access to: • CF Appreciation Program • CANEX Members Only Pricing and Loyalty Program • DFit and soon DFit for families • Vacation for Vets program • Support Our Troops Scholarship GET YOURS TODAY! 7
CANEX Quality products and services, competitively priced! is YOUR MILITARY STORE! (No Interest Credit Plan, CANEX Rewards Program) Online capability now available at CANEX.ca Kit shops and regimental sales opportunities NEW 8
SISIP Our insurance and financial products cost less than the industry standard! We Offer: • Term Life insurance • Financial planning • CAF Savings Plans NEW • Financial counselling • Financial education • Travel insurance NEW • Online learning centre 9
Canadian Defence Community Banking Program Proudly served by BMO Bank of Montreal The Program offers: • discounted banking plans • competitive mortgage rates • Support Our Troops MasterCard 10
CF Appreciation Program Variety of discounts to CF Community and their families in recognition of your sacrifice and dedication. • You can save at more than 26,000 locations locally, nationally and worldwide • Everyday discounts • CF Getaways provides access to 3,500 accommodations in 80 Countries starting at $369 USD per week, to cruise lines, airlines, and 3,000 US golf courses at guaranteed low prices. 11
CF Appreciation Program Examples: • Marine Atlantic: Free passenger fare on the Port aux Basques/North Sydney ferry route, and 50% discount on the Argentia/North Sydney ferry service • Petro Canada: $0.03 per L on 100 L of fuel each month • Nissan Canada: Pre-negotiated below-invoice pricing • Air Canada/West Jet: Waive to up to 3 pieces of checked baggage with Air Canada, 4 pieces with WestJet • VIA Rail: 25% discount on best available rates • CINEPLEX tickets: 23% discount on general admission tickets • Lindt Outlet: 25%-65% discount on chocolates ...and much more! 12
Support Our Troops Program • Military Families Fund – >2,000 members receive individual/program support • Soldier On – Physical fitness supported for >1,000 ill/injured members • Hospital Comforts Fund – ~ 300 serving members annually receive support in hospital • Operation Santa Claus – Deployed members (~1,700) receive a holiday gift package • Boomer’s Legacy – “Helping our Soldiers Help Others” at home and abroad 13
Sources of Support • Individual Canadians – Cash, Stocks, Product-In-Kind (PIK) • Third Party Fundraising Events – Registered events/campaigns (> 100 registered) events) • External Charities – Cash or program support • Corporate Canada – Cash/PIK and/or program support • Yellow Ribbon Merchandise – Through CANEX, SOT Shop and events 14
Maj Wagner and Family 15
Joint Personnel Support Unit “Caring for our own” Visit your local Integrated Personnel Support Centre (IPSC) • Return to Duty Program • Casualty Administration and Advocacy • Peer Support • Outreach & Education 16
Military Employment Transition • Development of Canada Company Military Employment Transition (MET) Program web portal (one stop shop) - a national program that supports transitioning CAF members • MET will improve the transition experience by: – Aligning skills, knowledge and experience of transitioning CAF members with needs of employers – Connecting members and Veterans with employer partners across Canada Tim Horton’s Franchisee 17
Transition Services • Prince’s Charities -Operation Entrepreneur: Based In Business (BIB) with Memorial University, Enactus and Canadian Youth Business Foundation • Prospect: Forces @ Work: Sustainable Job Placement Pilot Project • H2H: Helmets to Hardhats • Association of Canadian Community Colleges (ACCC) • The Canadian Franchise Association: Military Veterans Program • Forum for International Trade Training (FITT) In addition to previously mentioned programs and services, the following are specifically for ill and injured members of the Reg and Res force: • Vocational Rehabilitation Program – Serving Members (VRPSM) • Priority Hiring – Public Service • Integrated Transition Plan 18
PSP by the numbers Recreation and Speciality Interest Fitness • 94,527 FORCE evaluations (as of 31 March 2014) • 6,000+ Recreation activities • 8 Regional Adapted Fitness Specialists supporting • 100,000+ Recreation participants over 500 JPSU clients • 325 DND facilities involved Human Performance Messes • 1,534 CAF Personnel took part in the development and validation of FORCE • 175 Reg Forces Messes • Nearly 5,000 surveys administered to better • 280 Res Forces Messes understand what could help CAF Personnel get more active Newspapers Health Promotion • 250,000 readers • 3,900 courses offered • 85,000 copies distributed • 23,600 participants Golf Sports • 14 locations across Canada • Over 20,000 Intersection sport competitors • 91 Regional competitions – 3,500+ competitors Community Gateway Website • 18 National competitions – 1,800 competitors • 139,000+ monthly visits • 328,000+ page views 19
Morale and Welfare Services Directory Answers one simple question: What services are available to YOU ? View the full catalogue of CFMWS Choose the description that best services that may benefit you and matches you from the list of follow the links to learn more. categories. Visit: www.cfmws.com/YourServices 20
By the Numbers $130M • Annual CANEX sales 19 • New Tim Hortons Kiosks in the coming years 4300 • Members & their families supported by SOT ($11.4M in loans and grants) ~$1M • Annual savings through CDCB >$50K • Annual contributions from SOT Mastercard >2000 • Children to SOT Camp in past five years 10 • Annual SOT Scholarships > 1K • Total members supported by Soldier On 139,000+ • Monthly visits to Community Gateway 21
Areas for Collaboration • Facilitate contact with Veterans and their families – Presentations to each Association, CFOne registration packages (mailing and electronic), streamlined CFMWS membership registration, offer incentives to registration • Provide kit shops and regimental sales opportunities through CANEX • Maintain awareness of programs/services directed at the military community 22
Questions? More information at www.cfmws.com 23
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