WELCOME TO THE TELENET INNOVATION CENTER INEKE RAMPART CORPORATE AFFAIRS DIRECTOR
1 ABOU ABOUT T TEL TELENET ENET 2
TELE TE LENET NET IN IN A A NUT NUTSHE SHELL LL 3 300 FTE 2 528 2 500 indirect million of Headquarters employees revenue in Brussels Up to 1,6 million 2 million Up to 2,8 broadband TV million mobile Internet subscribers subscribers subscribers * 2017 results
WE AR WE ARE E A L A LEADI EADING NG CO CONV NVER ERGED GED CONN CO NNECTE ECTED ENTE ENTERTAIN AINMENT MENT & & BUSIN USINES ESS S PL PLAYER YER IN IN BEL BELGI GIUM UM RESIDENTIAL BUSINESS CUSTOMERS CUSTOMERS Superior Superior Business Connect Connectivi ivity ty Inspiring solutions Entertainment + + Memorable Customer intimacy Experiences
WE WE AR ARE E PAR ART T OF OF THE LIBER THE LIBERTY TY GL GLOB OBAL AL GR GROUP OUP * 50/50 joint venture
WE WE AR ARE E A A MUL MULTI TI-BR BRAND AND COM COMPANY ANY OWN BRANDS * BRANDED RESELLERS * SFR : Trademark License
2 A COLL A COLLABOR ABORATIVE TIVE APP APPROACH CH TO INNO INNOVATION TION 7
A globalized playing field, dominated by …. Global juggernauts are creating verticals, challenging our Traditional connectivity and adjacent businesses
… necessitates a DIY innovation strategy … Product Service CVP Infra
… complemented by a DIT approach Towards a collaborative approach to innovation Industry Academic Start-Ups Partners partners Scale-Ups Focus areas : Connectivity / Entertainment / B2B VAS / CX solutions
Community Acceleration Sustainable growth 11
3 FR FROM OM THEOR THEORY TO O PRA PRACTICE CTICE 13
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Education 16
THE TELENET INNOVATION CENTER: DRIVING HORIZON 2 AND 3 INNOVATION RAJIV SEESURN INNOVATION CENTER DIRECTOR
THE THE INNO INNOVATION TION CENT CENTER ER AS AS A A GR GROWTH WTH ENGINE ENGINE 18
Telenet believes that innovation will drive the next wave of growth ? Disrupting with converged connected 2020 entertainment and business solutions Today Emerging with multiplay Building proposition 2013 foundation with Growth driver: ? broadband 2000s Growth driver: Attractive Bundles 1996 Growth driver: Product innovation Growth driver: Network superiority • Market building up • Market striving for • Core market saturated Rapidly and radically • Telenet in great con- • Telenet builds superior changing consumer trends connectivity • Telenet assumes market Telenet is adapting rapidly tender position bundled customer value to remain leader leadership propositions 19 Telenet | Privileged & Confidential
We are facing the limitations of our maturing industry, which is lagging behind vs. other digital sectors Digital sectors revenue CAGR 2013-2015 Internet platforms 20% Entertainment 4% 2% Devices and Handsets Telecoms services have recently Connectivity 1% shown much lower growth than other digital sectors Source: IDATE Digiworld Yearbook 2016, Citi Research
We studied the existing concepts for innovation to determine the best concept for us 5G Innovation Center, Surrey Funding diversity Strong geographical ecosystem is an advantage Focus on business development instead of R&D Ericsson Eurolab, Cisco CHILL, San Francisco Aachen Co-innovation and co-funding Showcasing with ecosystem including capabilities Clients Strong University Need to engage high level bond management Prototyping is key Microsoft Innovation Center, Cargill one Innovation lab, Brussels/Genk Shanghai Verticals focus B2B2C Government subsidy Engaging Lab environment Corporate communication tool 21
Our ambition is to boost Horizon 2 & 3 Innovation Telenet is already strong in Horizon 1 innovation (Extended) Ansoff Matrix Innovation Horizons New to All New to All Market Advanced Industry Horizon 3 Innovation Diversification Disruption 3 to 5 years New to Telenet New to Telenet Market Market Market Advanced Diversification Horizon 2 Development Diversification 2 to 4 years Horizon 1 1 to 2 years Defend and extend Existing Existing the core business Market Product Product Penetration Development Innovation Processes and governance in place Existing New to Telenet New to All Existing New to Telenet New to All Products/Services Products/Services Ongoing activities across the company. Horizon 2 : Build incremental new business The TIC will boost those activities. Horizon 3 : Create disruptive new business 22 Telenet | Privileged & Confidential
Privileged and Confidential Connecting Coordinating innovation dots strategic partnerships 23 Telenet | Strategy & Corporate Development | Privileged and Confidential
To accelerate innovation, TIC is one of the solutions Challenge Solution 1 • Resources : Day-to-day business takes priority • Separate team with separate • Organization Processes : Current project processes are cumbersome budget and processes • Budgets: No dedicated budget for innovation • • Agile approach to innovation Decision cycles : various approval gates 2 • • Trial prototypes Proven concepts : Today concepts are usually worked out Approach • Validate to come to quick without prototypes • decision go/no-go Full-scale rollout from the start • New partnerships : how to attract, co-create, and manage an • 3 Center and platform to engage ecosystem and collaborate with partners Partners • Validation : Today no facilities for potential partners to develop and test concepts on Telenet infrastructure
Creating an innovation center would accelerate development of new services Telenet Innovation Center Vision: A vibrant and diverse community for innovation using fixed and mobile technologies to develop, test, and validate new services Characteristics: Separate Organization Technologies Partner Facilitator Business Objectives Showcase • • • • • Boosting Telenet’s Dedicated FTEs NB-IoT/LTE-M Test facilities Co-create with partners • • • • Own processes 5G Collaborative space Demonstrate prototypes reputation as innovation • • • • Own budget Fixed-mobile convergence Support Validate concepts leader • Software-defined networks Goals: • Faster and more efficient innovation • Create partner eco-system • Validate new and innovative services and technologies
The TIC forms part of the the “Innovation Accelerator” Providing guidance and support to accelerate innovation Partners Internal Start-up capabilities scouting Pitch support Partner portf. Technical val. Open inno best Customer val. practices Inspiration Innovation Innovation support Innovation Accelerator Growth Eng. days process Spark Prototyping Hackathon Show cases Vendors Innovation depository Technology vendors Project log Tech watch Collaboration tools 26 Telenet | Privileged & Confidential
2 GR GROWTH WTH ENGINES: ENGINES: INTE INTERNET RNET OF OF THINGS THINGS 27
The 4C of IoT CONNECT COLLECT COMPUTE CREATE * Source IHSMARKIT
IoT allows telco to address comepletely new vertical with high growth perspectives * Source IHSMARKIT
MOBILITY OF THE FUTURE HACKATON SMART TRAFFIC LIGHTS (VIDEO) 31
3 GR GROWTH WTH ENGINES: ENGINES: 5G 5G 32
5G is a story in the making but it would driven by industry – not humans * Source IHSMARKIT
5G will help to unleash the IoT potential * Source IHSMARKIT
5G has the potential to revolutionize the business models for Telenet Multiple Capabilities Multiple Services
5G represents a huge growth potential for Telecom operators 36
In Belgium also, 5G would be the major growth factor for operators 37
Numerous erous use Cases ses opens ns the door r to new w opport ortunitie unities
There re is only ly two clear ar busines siness s case e : enhanced anced mobil ile e broad adba band nd and fixed xed wirel reless ess access ess Capacity needed to sustain data growth Speed/latency needed to sustain new services Service coverage needed everywhere *Cisco VNI 2017 39
Learn from past mistakes and change the way we innovate 3G Killer use case was the Video call. Billion were invested in licences, spectrum and network based on those uses cases. Telco’s need to change the way they innovate for new service creation 40 Telenet | Privileged & Confidential
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