Welcome to San Francisco Unified School District Buildings and Grounds Department!
Buildings and Grounds roles and responsibilities Buildings and Grounds primary role is to address maintenance related work requests submitted by school site staff, when existing building systems are in need of repairs. Buildings and Grounds has a responsibility to maintain existing building systems in compliance with all governing codes and regulations. These roles and responsibilities relate to over 150 district owned facilities
Buildings and Grounds: “The nuts and bolts” Buildings and Grounds is a Maintenance Department under the Facilities Division, consisting of the following trade workers, supervision and office staff: Electricians (8) Office support staff (5) Plumbers (5) Supervisors (8) HVAC engineers (Heating, Ventilation Air Managers (4) Conditioning) (13) Director (1) Glaziers (2) Carpenters (10) Roofers (2) Locksmiths (4) Sheet metal Workers (6) Iron Workers (2) Painters (5) Laborers (1) *** The numbers next to the trades represents current (3/14/19) count of staffed positions to respond to Auto mechanic (1) day-to-day SFUSD needs. *** Warehouse Workers (3)
Who can access and submit a work request? Principals, Assistant Principals, and select office staff designated by the site Principal, can submit work requests. Buildings and Grounds creates the accounts to access the work request system and sends an informational email to the requester when the account is ready for use. This process ensures quality information and control over the specific school location. Buildings and Grounds is notified for personnel changes or if additions are required. The work request system allows for a two way communication between the site requesters, and the various users at Buildings and Grounds to provide a higher level of customer satisfaction. The school site Principal will designate their site staff, and authorize Buildings and Grounds to create the needed user accounts up to the allowed number of users as follows: ● Elementary Schools: Principal, Assistant Principal and up to two (2) additional main office staff. ● Middle/High Schools: Principal, Assistant Principal and up to three (3) additional main office staff.
What are some basic examples of existing building systems that relate to work requests? ● Lighting ● Elevators ● Electrical outlets ● Paint ● Heating ● Windows ● Ventilation ● Drinking fountains ● Doors ● Fire Alarm panel ● Locks ● Plumbing fixtures ● Roofing ● Plumbing drains ● Flooring ● Play yard structures ● Walls ● Fencing
What happens to my work order? ● ● ● ● ● ● ●
What constitutes an emergency to be called in immediately? (415) 695-5525 and (415) 695-5665 are answered 24/7/365 ● ● ● ● ● ● ● ● ● ● ● ● ●
What are some examples of items that do not belong on a Buildings and Grounds work order request? How would I report a problem if it does not relate to the Buildings and Grounds work request system?
Estimated priority response summary Total annual work requests on average 20,000 ~ Emergencies annual requests average 18% Urgent Response annual requests average 43% Routine Requests annual requests average 30% Desirable Requests annual requests average 9%
Fun facts regardings Buildings and Grounds! Buildings and Grounds receives an average of 20,000 work requests a year, and maintains an average work request completion rate of 75% across all of SFUSD We are constantly striving to increase the rate of completion, reduce complaints and increase customer satisfaction! Buildings and Grounds also supports our District partners and programs such as: ❏ Central Offices Student Nutrition Services (SNS) ❏ Facilities - Bond Modernization ❏ ❏ Department of Technology (DoT) ❏ Facilities - Design and Construction Shared Schoolyards ❏ Facilities - Real Estate (Permitting and ❏ ❏ Athletics Department leases) VAPA ❏ Facilities - Sustainability ❏ ❏ Green Schoolyards ❏ Facilities - Environmental
Recommend
More recommend
