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WELCOME Problem Gambling All Providers Meeting Hosted by State Problem Gambling Service Staff June 20, 2019 GotoMeeting Webinar We will begin in a few moments. HEALTH SYSTEMS DIVISION Problem Gambling Services Webinar Etiquette and

  1. WELCOME Problem Gambling All Providers Meeting Hosted by State Problem Gambling Service Staff June 20, 2019 GotoMeeting Webinar We will begin in a few moments……. HEALTH SYSTEMS DIVISION Problem Gambling Services

  2. Webinar Etiquette and Structure • We will be administratively muting this call and recording it. You will not be unmuted or allowed to verbally ask questions. • You can use the chat box to ask questions at anytime during the webinar, and we will read and answer at the end of each presentation. • To minimize the GoToMeeting box from your screen, click on the orange arrow button. Click again to bring it back. 2

  3. Agenda Items • Welcome (10 minutes) • State Updates (20 minutes) – System – Prevention – Treatment • Sports Betting Updates (20 minutes) • Updates on Workforce Development Plan (30 minutes) • Questions and Answers (10 minutes) 3

  4. Post Webinar • PowerPoint, accompanying documents and CEU certificates will be emailed to you next week. 4

  5. State General Updates: CMHP contracting and reporting period changes: • CMHP’s will be contracted with from July 1, 2019 until December 31, 2020 (18 months) • For CMHP’s next contracting period will begin January, 2021. • Reasoning: Need for legislatively approved budget prior to disseminating funding, Medicaid Residential Rate Standardization (restructure) and civil commit case load reduction. • What this mean for PGS: There will be different reporting timelines for county and direct contractors. Counties will end their contracts on December 31, 2020 and direct contracts on June 30, 2021. • PGS will try and ensure that these different timelines are communicated properly. 5

  6. State General Updates: All Contracts: • Due to the change in contracting, contracts have been delayed from going out. – CMHP contracts should have been received and returned with signatures. – Direct contracts should have gone out this week and returned for signature. • If signed contracts are not returned by June 30, 2019, funding will be retro activated to July 1, however payment will be delayed. 6

  7. State General Updates: Oregonpgs.org 7

  8. State General Updates: • Oregonpgs webpage has a been updated and content reduced/cleaned. – New tabs- Resource with new Reflect, Resource, Renew campaign materials, infographics and tip sheets – Workforce Development, includes WFD plan – About Oregon PGS, includes OARs/Rules, contract/service element language, 5 year System Improvement Plan, system wide guidelines • Moving to a new contractor to maintain on July 1, 2019 and may cause some delays in getting information posted for a few months as we transition. • By July 1, 2021, PGS will be moving our provider web page information to OHA web page and will begin transitioning to this site in June 2020. 8

  9. State General Updates: PGS Satisfaction Survey • Part of the recommendations/activities out of 5-year System Improvement Plan. • Collecting feedback from providers on state staff • Survey will be distributed in mid-July. • Look for an email and please complete as feedback will help inform on customer service, etc. that you receive. 9

  10. State Prevention Updates 2020 Problem Gambling Awareness Calendar Cover Artwork submitted by Marion County 2020 Problem Gambling Awareness Calendar will feature artwork from 13 youth across Oregon this year! Ready for distribution late fall. 10

  11. State Prevention Updates • Problem Gambling “101” & Prevention Foundation E-learning training video will be released early this fall. Stay tuned for more information regarding how to access the E-learning opportunity. • Looking for PG Prevention Providers interested in conducting prevention and problem gambling related trainings. 4 th quarter PG Prevention reporting link is now live at: • https://www.oregonpgs.org/prevention/quarterly-data-collection/ Annual reports are due on August 15 th . The report form can be • found at: https://www.oregonpgs.org/prevention/reporting-tools/ Trauma Informed Care Report are due on August 15 th , the reporting • forms can be found at: https://www.oregonpgs.org/prevention/reporting-tools/ • 11

  12. State Prevention Updates A&D SE 80 Language Updates 2019-2021 Performance Requirement • Conducting a community assessment to identify trackable outcome measurements to assist in biennial implementation plan development; • Participate in a minimum of one Technical Assistance/Program Development visit in a three year period. TA visit Toolkit and Schedule for visits, located at: https://www.oregonpgs.org/prevention/reporting-tools/. • County shall not spend greater than 25% of their total allowance on the purchase of a product or supply unless preauthorized by OHA PG Prevention & Outreach Specialist. PG PX funds are intended to support FTE for the integration and direct service of PG PX services. 12

  13. State Prevention Updates A&D SE 80 Language Updates 2019-2021 Special Reporting Requirements • County shall notify OHA PG Prevention & Outreach Specialist within 10 business days of any changes related to designated PG A&D 80 Services program staff. 13

  14. Trauma Informed Care/Organization Report due August 15 th . • • Report is a reflective “snapshot” of where your organization is at in TIC/TIO development. • Information on the report is available at www.oregonpgs.org • More information on TIC/TIO tools: www.traumainformedoregon.org 14

  15. Treatment System Updates Working with Co-Occurring Disorders • Billing codes introduced in January to adequately capture co-occurring disorders treatment. • Guideline statement released and available on oregonpgs.org  Addresses Gambling Disorder as primary or truly co-occurring to qualify for integrated PG Treatment. 15

  16. Treatment System Updates Culturally Specific Treatment Programs • Guideline Statement Introduced in February. • Allows statewide reach for culturally specific programs. • NARA– Native American. • New Horizons Program – Latinx • Lewis & Clark LPGS – Latinx • Centro Latino Americano – Latinx • Asian Health & Services Center – Korean, Mandarin, Cantonese, Vietnamese • Japanese Language Services 16

  17. Treatment System Updates Residential Referral Toolkit. Tentative Release 7/1/19 OHA PGS and Bridgeway Recovery Services Collaboration • Development of clear processes and assistance for referral to • residential Assessment Tool. Tentative Release 9/1/19 Formed workgroup of providers across our system to • provide input. Completed four meetings, developed   Structure of assessment  Specifics around assessing Gambling disorder  Specifics around assessing for co-occurring disorders  Specifics around assessing for gambling specific challenges in readiness for change, recovery challenges and recovery environment. 17

  18. Treatment System Updates A&D SE 81 Language Updates 2019-2021 • Technical Assistance and Program Development  Program shall participate in a minimum of one Technical Assistance/Program Development visit in a three year period. Schedule of visit, located at: https://www.oregonpgs.org/treatment/.  Process/procedure and reporting guidelines for Technical Assistance and Program Development visit is located at: https://www.oregonpgs.org/treatment/. • County shall provide problem gambling in-reach efforts within their A&D 81 Service organization. This should include engagement, education, screening, identification and referrals to A&D 81 Services using a Gambling Screening, Brief Intervention, and Referral to Treatment (GBIRT) type model. 18

  19. Treatment System Updates A&D SE 81 Language Updates 2019-2021 Special Reporting Requirements • County shall notify OHA PGS Treatment & Recovery Specialist within 10 business days of any changes related to designated PG A&D 81 Services program staff 19

  20. Treatment System Updates Billing Codes and Encounter Reporting • Remember to get encountering in to H&L no later than August 1 st ! For a list of denied encounters, email Tom Moore at tlmoore@herblou.com • Flex codes for treatment webinars – Note that there should NOT be “a space” between “FLEX” and “01” when submitting billing. Please submit as FLEX01. • Will be introducing some new codes addressing outreach activities, and eliminating some old and unused codes. 20

  21. Sports Betting – Oregon Lottery App Betting Types • Single event • Parlay- combines 2 or more wagers. Must be successful with all wagers to collect • Inplay- wager placed after event start time. Where • Mobile Device- all betting types allowed, August 2019 • Kiosks/retail sports venue- all betting types allowed, spring/summer 2020 • Lottery Retailers- parlay and single event only allowed, fall 2020 • Will be numerous ways to place money on a type of bet • Launching with fixed odds wagering only 21

  22. Mobile Sports Betting RG Tools • Budget/deposit limits ◦ Players can change upward, but must wait 24 hrs between changes ◦ Players who make more than 2 changes upward within a week will receive a message ◦ Downward changes are immediately effective • Intervening with information • Account tools: – Account History – Balance transfer – Loss limits – Self assessment – Odds, payouts and how games work – Customer bonuses and free plays 22

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