10th March 2020 Welcome How to WOW your clients to today’s webinar with online payroll platforms Rachel Hynes Marketing Executive - BrightPay Questions Recording Email Ian Jenkinson Senior Sales Executive - BrightPay Handouts CPD Accredited 1
10th March 2020 Lowest fee usually wins It’s important to look, feel How to WOW your clients & sound incomparable ? ? ? ? with online payroll platforms What does the client want? What’s the magic solution? Security Expand your service offering Compliance Offer a better value-added service to clients Reliable Cost Reduce the amount of time spent on payroll tasks Unexpected knock-on benefits 2
10th March 2020 1. Security What does the client want? Security Data security Compliance is extremely important in Reliable today’s world Cost GDPR Compliance Unexpected knock-on benefits 1. Security 1. Security If you only keep your client’s There’s nothing in the GDPR that payroll data on your desktop states it’s no longer permissible to you are at risk of losing it email sensitive data How prepared are you for a Manage client communications disaster recovery situation? with a secure cloud portal Automated Secure Automated backups are an Protect your clients data every step added layer of data protection of the way with BrightPay Connect Backups Communications 3
10th March 2020 2. Compliance What does the client want? Security According to the GDPR legislation: “Where possible, the controller Compliance should be able to provide remote access to a secure system which Reliable would provide the data subject Cost with direct access to his or her Remote Access personal data.” for Employees Unexpected knock-on benefits 2. Compliance 2. Compliance New employment legislation from Employers must retain 6 th April 2020 certain documentation for specific minimum periods Day-1 right for employees to receive a contract of employment Not just payroll records – employment & leave records Employee portal with a secure document upload feature could be a lifesaver Record Keeping Employment Records must be readily accessible Requirements Legislation Date & time stamped activity log 4
10th March 2020 3. Reliable What does the client want? Employers outsource to you Security because you have the expertise Compliance They trust you to keep them compliant with legislation Reliable If a client doesn’t find you Cost Position yourself credible, be prepared for the consequences as an expert Unexpected knock-on benefits 3. Reliable 3. Reliable If you are not meeting deadlines, Trust is built on a well-designed logo, it ruins your reputation as a and brand loyalty is quick to follow trustworthy professional This familiarity creates the perception Through automation, through that you are trustworthy & accessible integration, through delegation Time savings means more time Bureau Meeting A logo is an integral part of making to focus on meeting deadlines your brand a successful one Branding Deadlines 5
10th March 2020 4. Cost What does the client want? Security You want a product that can grow as you grow – not find yourself outgrowing the product Compliance Be aware of potential hidden costs - Reliable additional users, training, support Cost Cost-Effective BrightPay Connect – a simply monthly subscription based on usage & Scalable Unexpected knock-on benefits What does the client want? ? ? ? ? Security Compliance ? ? ? ? ? Reliable Cost ? ? ? ? Unexpected knock-on benefits 6
10th March 2020 1 2 Move with the times Environmentally Friendly Clients are no longer interested in hardcopy material Reduce your impact on the environment by replacing paper documents 3 4 Online Annual Leave Tool Simplify Leave Processes Streamline the annual leave process with a real-time employee calendar Simplify annual leave requests from employees with one-click approvals 7
10th March 2020 5 6 Reduce Sick Days Eliminate Employee Requests Sick days are much more visible on the online portal Employees can access the information themselves 7 8 One Central Online Location Keep Staff Up to Date Notify employees of policy changes or company-wide announcements Even documents that are not visible to the employee! 8
10th March 2020 9 10 Attract & Retain Staff Ensure Data Accuracy Show employees that you are in the same digital space that they are Reduce mistakes that may occur with the manual double entry of data 11 12 Client Responsibility Reduce Administration Payroll bureaus can take less responsibility for errors & mistakes that occur Let the client do all the manual work! 9
10th March 2020 Move with Environmentally Online Annual Simplify Annual 13 the times Friendly Leave Tool Leave Requests Eliminate Delegate Tasks Reduce One Central Keep Staff Attract & Retain Employee Sick Days Online Location Up to Date New Staff Requests Run reports, enter the payroll data, add new employees…. ? Ensure Data Client Reduce Delegate Accuracy Responsibility Administration Tasks Save Improve Increase Time Efficiency Profits 99% Payroll Software of 5-star rating on Customer 250,000 Businesses the Year 2018 & 2019 Software Advice Satisfaction Rate in Ireland and the UK Cloud innovation introduces simple ways to impress your clients & make your payroll bureau service stand out 10
10th March 2020 Part 2: How can BrightPay Connect help? Payroll Journal Batch Payroll Integration Processing With Sage, Xero, FreeAgent, Kashflow, Finalise payslips, check for coding Quickbooks, Twinfield & AccountsIQ notices & send HMRC submissions Questions & Answers Thank You! 11
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