was established in 1946 as a small local tour company offering tours into the Kruger National Park for school children 179 Albert Road, during weekends and Woodstock school holidays. CAPE TOWN Over the past decades, we have built our It’s the way to travel Africa business into one of Africa’s largest and best-known tour Our team of dedicated travel specialists has extensive knowledge of every aspect of operators. With our industry and a proven versatility to meet the standards of discerning travelers headquarters in Cape whether they are holidaying in small or large groups, as families, couples or Town, offices in individuals. Johannesburg, Durban and Windhoek, and alliance partners in Attend weekly product training and update sessions to ensure our product Botswana, Zambia, knowledge is continually relevant and up to date Zimbabwe and Regularly partake in educational travel across Southern Africa in order to Mozambique, we are experience the travel products on offer, first hand well-positioned to deliver Have, on average, 10 years industry experience which ensures a wealth of extensive travel and knowledge and depth of experience touring services Hold excellent relationships with suppliers across Southern Africa ensuring throughout Southern that we contract only the best rates and terms of on behalf of our clients Africa Are equipped with proficient language skills - our sales teams and guides are able to accommodate guests in the language of their choice Operate on a dedicated consultant basis and make use of a buddy system to ensure your requirements are always met Work closely with our tour guides to ensure a seamless tour experience Are able to work with you on commercial and marketing assistance, such as growth driven overrides and campaign assistance Are available to assist you with training to support your product manager and teams, either via webinar, skype or where possible at your offices Assist with organizing and managing familiarization trips in Southern Africa for your teams
develops and produces a directory of key accommodation establishments across Southern Africa every two years. The guide book is distributed to our extensive client base worldwide, who use it as a reference document and strategic tool to guide decisions regarding the choice of properties included in their travel itineraries. Our 2012/13 guide book will be released in a new A5 ‘guide book’ format, making it easier to use and to reference. The guide book is free of all advertising, making the overall content simple, concise & relevant, developed to be used independently or alongside our newly redesigned “Guided” or “Tailor-made” brochures.
plays a leading role in the African tourism industry, and we are committed to the continual improvement 179 Albert Road, and promotion of Woodstock Southern Africa’s touring CAPE TOWN infrastructure and services. It’s the way to travel Africa We are members of major touring associations that promote travel to SATSA, Southern African Tourism Services Association Southern African, including: SITE, Society of Incentive Travel Executives SAACI, Southern African Association for the Conference Industry TASA, Tour & Safari Association of Namibia SA Tourism - the South African Tourism Board The Namibian Tourism Board The 2013 Adventure Travel World Summit - Namibia USTOA – United States Tour Operators Association APTA – The Association for the Promotion of Tourism to Africa
offers a wide selection of enthralling Day Tours that showcase the diverse splendours of Southern Africa. Our Day Tours covers every aspect of living in Southern Africa and can be booked as a stand alone tour or added to a Guided or Tailor- made holiday. 179 Albert Road, Woodstock CAPE TOWN
brings you authentic and hassle-free Guided holidays, that operate on a set departure basis, and that takes in top destination highlights across Southern Africa. Each guided holiday offers our guests top quality guides, safe transport, excellent accommodation and fine dining, supported by dedicated and professional service. 179 Albert Road, Woodstock CAPE TOWN
one of Southern Africa's leading tour operators, Springbok Atlas Tours & Safaris is insured by Southern Africa's leading travel insurance company, SATIB. Under standard insurance terms and conditions, Springbok Atlas Tours & Safaris is insured for: • General Public Liability • General Products Liability • Food & Drink Poisoning Liability • Emergency Assistance • Legal Defense Costs • Property Owners Liability • Guests Personal Effects Liability • Indemnity to Principles • Cross Liabilities • Wrongful Arrest / Defamation • Mental anguish or diminished holiday value in terms of the EC Directive on Travel & Trade • Passenger Liability in any waterborne craft or traditional craft (mokoro) - inland waters only • All Sub Contractors to the Insured In addition, Springbok Atlas Tours & Safaris ensures that all of its suppliers carry an appropriate level of public liability insurance for the countries they operate in and for the services offered 179 Albert Road, Woodstock CAPE TOWN
representative will await guests inside the airport terminal with a Welcome Sign board carrying our company logo. On arrival at hotel, the representative will 179 Albert Road, escort guests to the Woodstock CAPE TOWN check-in counter. Guests have the option It’s the way to travel Africa of a sit down ‘Meet and Greet’ meeting. During this meeting, clients are met where most convenient to them, in the main cities, and Upon arrival you will be able to identify our representative, who will be carrying a clearly enjoy a thorough marked welcome board with the Springbok Atlas Tours & Safaris logo. Welcome boards discussion and can also be customized to carry our clients logo’s if required explanation through their itinerary. This comes highly recommended to clients Guests have a choice between a standard or luxury welcome wallet. on a self drive itinerary. The standard welcome wallet is complimentary and is an envelope size plastic wallet containing the guests’ welcome letter, essential documents, a pen and two luggage tags. The stylish luxury wallets are made from durable canvas making it useful travel accompaniment for the journey and beyond. It comes with vouchers, a welcome letter, any directions that might be required, a pen; information leaflets i.e. Cape Town City Map, and Tax Refund Information. The luxury wallet is available at a nominal charge. We strongly suggest the use of the luxury wallet.
offers a complimentary 24/7 after hour contact service. Our office hours are 179 Albert Road, 08h30 to 17h00 South Woodstock African Time, Monday to CAPE TOWN Friday. Springbok Atlas Tours & It’s the way to travel Africa Safaris switchboard changes to answering machine at 17h00. The Springbok Atlas Tours & Safaris have a team of consultants dedicated to the answering machine has European, UK, USA and Australasian markets who are equipped to provide service in a voice message listing the following languages; German, Italian and English with French and Spanish the after hour contact assistance on Ad Hoc basis. numbers, with the option to select automatic dial to the applicable after A/h German 082 318 1895 hours number. A/h Italian 082 440 1157 A/h UK 082 318 1891 A/h USA/ Australasia 082 318 1893 In addition to the above we also provide dedicated Guided and Day Tours after hours contact service. A/h Guided 082 318 1898 A/h Day Tours 082 566 4667
Our XML API offers our international operators the opportunity to seamlessly pull their contracted rates, as well as product information 179 Albert Road, directly from our system Woodstock CAPE TOWN to their own. It’s the way to travel Africa The opportunity to pull the following information directly in to your system: o All your contracted rates o Product information, policies and amenities o Specials such as Stay Pay deals o Special rates information (min 2 nights, weekday/ week end rates or long stay rates) o The ability to update the rates in your system whenever you need Currently we have 1300 suppliers across six countries available for system to system connectivity Suppliers vary from hotels and game lodges to transport and trains as well as our Springbok Atlas Tours & Safaris Guided Holidays Connection is available to you at no cost You will be able to access our system via a HTTP POST using the API Specs which can be supplied as and when required
sends out a bi-weekly product newsletter to our clients worldwide. The product newsletter is made up of a uniquely featured package as well as a summary of the latest relevant travel industry news. We also use our product newsletter to inform our agents of the latest industry specials as well as Last Minute Offers on our own Guided holidays. The product newsletter conveniently links through to the Springbok Atlas Tours & Safaris website where you will find more information about the relevant package, travel news & specials. 179 Albert Road, Woodstock CAPE TOWN
partner site, gives you immediate access to your negotiated rates in tariff manual format. It enables you to run your own tariff at any stage, by choosing type of service, country and date range. Partners have access to room rates as well as closed off periods and minimum stay information. 179 Albert Road, Woodstock CAPE TOWN
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