Voic e s of Civility ented by members of the Civility Task Force - PowerPoint PPT Presentation

Voic e s of Civility ented by members of the Civility Task Force fessional Development Day rch 14, 2014

John L oc ke on L a ng ua g e a nd Unde rsta nding The ends of language in our discourse with others being chiefly these three: First, to make known man’s thoughts or ideas to another; Secondly, to do it with as much ease and quickness as possible; and Thirdly, thereby to convey then knowledge of things: language is either abused or deficient, when it fails of any of these three. An Essay Concerning Human Understanding

Introduction Introduction Accreditation Standard II.A.3.C Student Learning Programs and Services “A recognition of what it means to be an ethical human being and effective citizen: qualities include an appreciation of ethical principles, civility and interpersonal skills; respect for cultural diversity; historical and aesthetic sensitivity; and the willingness to assume civic, political, and social responsibilities locally, nationally, and globally.”

F o rming the T ask F o rc e Faculty Classified Students Administration

Participants/Attendees Participants/Attendees a (Chair) at T at Task Force sk Force Meetings Meetings ns za a die and g g an Kee ka en helton u ‐ Nguyen mpson stool (Consultant) evens enor

Purpose of T Purpose of Task Force ask Force Formulate a civility statement Set work plan, timelines and Select, modify, and means of reporting prioritize recommendations in the areas of for action to promote civility recommendations civility within the district Delineate related tasks and implementation

Campus Climate Campus Climate . Conduct Climate Survey ‐ Priority 3

Clima te Surve y In April 2013, the district ‐ wide Civility Task Force charged the Office of Research and Institutional Effectiveness (RIE) with conducting a survey designed to measure the perception of students, faculty and staff as to the status of civility within the district.

Surve y re sponde nts F T / PT sta tus by E mploye e T ype Administrator Classified Confidential or Manager Staff Staff Faculty (N =17) (N =67) (N=5) (N = 115) 100% 88% 80% 54% Full ‐ time Part ‐ Time 0% 12% 20% 46% /Adjunct

Stude nt re sponde nts sta tus by c a mpus Evergreen San José Workforce Valley College City College Institute (N= 700) (N = 792) (N = 12) First Year 28.8% 27.5% 41.6% Second Year 31.1% 32.6% 8.4% Third Year or Over 40.1% 39.9% 50%

Surve y Re sults

Ke y Re sults from Surve y Definition Politeness, tolerance, decency, respect, courtesy, and ethical of Civility behavior, professionalism, compassion, and honesty. Respondents object to/witness employees and supervisors talk Be Nice harshly to each other/talk negatively about others. Student Students concerned with professors being rude to students, clean and safe physical environment Centered Students and staff concerned with being treated with Customer courtesy when visiting other departments. Service Respondents agree that staff, faculty, and students should have training in civility as well as events to promote Training civility.

Figure 1 Comparing Sensitivity of Uncivil Behavior 7 5.62 6 5.53 5.49 5.49 5 5.39 4 5.35 5.28 3 5.24 5.24 2 1 5 Unethical Professional Practices Overly Chastising Subordinates Using Harsh Language Towards Others Evergreen Valley San Jose City District Office Where 1 is “not offended” and 6 is “extremely offended“

Your Voic e s

Students were asked: “What are some actions that you would suggest people take to promote civil school environment Faculty and Staff were asked: “What are some actions that you would suggest people take to promote more civil work environment?” Ope n- e nde d que stions

T op 10 T he me s for Sta ff a nd F a c ulty 1. Transparency/Leadership 2. Email policy/proper use of email/think before you write 3. Training 4. Integrity/hold people accountable 5. Be positive/open minded/forgiveness/say hi to others 6. Treat all groups the same/fairly/inclusiveness 7. Take pride in yourself/behavior/clean language 8. Golden rule/put yourself in another ʹ s shoes 9. Be a role model/look in the mirror/it begins with me 10. Discuss topics politely/listening/manners/respect each other

T op 10 T he me s for Stude nts 1. Golden rule/put yourself in another's shoes/Be positive/open minded/ forgiveness/say hi to others 2. Take pride in your surroundings/don't litter/improve the surroundings/improve safety/no smoking etc. 3. Have more events/socialize/get to know each other/meetings 4. Helpless/hopeless/can't be done/no idea 5. Pride in yourself/clean language/behavior 6. Focus on students/help students/remember students/education 7. Change nothing/Keep things the same 8. Understand other points of view/respect the opinions of others/be sensitive 9. Improve/promote/value customer service 10. Discuss topics politely/listening to others/polite disagreement/ manners/ respect each other

Ne xt Ste ps

omme nda tions/ Sug g e stions Dialogues among faculty, staff and students regarding civility. • A marketing/branding campaign where civility is promoted to the • employees, students, and community as a part of the culture of SJECCD. Reduce non ‐ business related email by offering moderated options for • employees to express their views and/or share good news with one another. Opportunities for students to become aware of their options for • getting involved. Training for faculty and staff about what civility is and how it impacts • their personal work environment. Emphasize customer service and student centeredness in all aspects • of the district’s work.

T hic h Nha t Ha nh on Hanh is speaking about religious Re a l Communic a tion misunderstandings but we can replace the word “tradition” with …if brothers and sisters in the same tradition cannot understand and the word “point of view” or communicate with each other, how “position.” can they communicate with those outside their tradition? For dialogue to be fruitful, we need to live deeply our own tradition and, at the same time, listen deeply to others. Through the practice of deep looking and deep listening, we become free, able to see the beauty and values in our own and others’ tradition. Living Buddha Living Christ

“I think the only way to improve civil environment at school is that individual students and other member of evergreen faculty really take the time to apply the principle to treat others the way you want to be treated. The golden rule is very true, if we all lived by that the world would be a very different place.” Full ‐ time Student In summa ry

ue stions/ Disc ussion