VMS OVERVIEW AND INDUSTRY TRENDS May 29th, 2014 INTRODUCTION - PowerPoint PPT Presentation

VMS OVERVIEW AND INDUSTRY TRENDS May 29th, 2014

INTRODUCTION Brian Hoffmeyer VP Product Marketing » 9 + years at IQNavigator » Product Marketing and Management, Professional Services, Industry Solutions (Consulting) » Passionate about helping clients, partners, and suppliers use the IQNavigator VMS to achieve strategic business goals Proprietary and Confidential to IQNavigator Inc. 2

TOPICS » Global Labour Trends » VMS 101 – 15+ Years of Evolution » How Suppliers Benefit from a VMS/MSP » What’s Next, Where’s the Industry Going » Features and Functionality » An Illustrative Case Study » Q&A Proprietary and Confidential to IQNavigator Inc. 3

GLOBAL LABOUR TRENDS Advanced economies are challenged 16 -18 million college-educated worker shortage by 2020 13% increase in college-educated worker demand Aging workforce Potential global shortage of 45 million medium-skilled workers Surplus of almost 95 million low-skill workers in 2020 SOURCE: MCKINSEY & CO. Proprietary and Confidential to IQNavigator Inc. 4

NON-EMPLOYEE TRENDS TITLE HE TITLE HE » Yesterday & Today: » Tomorrow: 7x 6% 25% 50% Temp Labor Workforce in Workforce in Workforce in Growth 1989 2013 2020 Compared to Total Growth Factors Non-Employee Labour Categories TITLE HE TITLE HE  Business need for flexibility  Agency temps  Worker preference  Freelancers  Expanded use of SOW  Statement of Work  Temp labour at historical  Outsourced Services high Proprietary and Confidential to IQNavigator Inc. 5

EVOLUTION OF WORKFORCE MANAGEMENT PROGRAMS Late 1950s 1990s Today 1990s Mid 1980s 2000s 1990s Contingent Master Vendor Management Expanded Vendor Systems (VMS) Scope Staffing Vendor on MSP Globalisation Premise (VOP) (Managed Service Program) Proprietary and Confidential to IQNavigator Inc. 6

HOW ORGANIZATIONS USE A VMS: PROCURE TO PAYMENT WORKFLOW Proprietary and Confidential to IQNavigator Inc. 7

KEY WAYS ORGANIZATIONS BENEFIT FROM A VMS  Access to real-time data on spend, headcount, and other key metrics  Planning based on historical data and trends Visibility  Ability to use to help modify stakeholder behaviours  Hard savings through rate cards, competitive bidding, Cost distribution lists & tiers, etc. Savings  Soft savings through process efficiencies  Internal policies – tenure, approvals, on- and off-boarding  Contracts – terms, rates, certifications, insurance Compliance  External policies – taxation & invoicing, data & personal privacy, labor law  User friendly processes that increase quality and lower time-to-fill  Notifications to key parties at each step in the process Automation  Elimination of manual steps and paper-based processes Proprietary and Confidential to IQNavigator Inc. 8

KEY WAYS ORGANIZATIONS BENEFIT FROM A VMS  Improved customer satisfaction both with overall program and labor provided Quality  Associated services provide best-in-class program operations  Visibility into/reduction of risks associated with contingent labor mgmt. and services procurement (tenure, on- and of-boarding, IC population) Risk  Mitigation Clear delineation of employer-employee relationship for contingent labor  Strengthen relationships and garner commitment and support from Supplier marketplace Management  Manage supplier performance Proprietary and Confidential to IQNavigator Inc. 9

WHY BEST-IN-CLASS ORGANIZATIONS USE VMS Text and Charts from Aberdeen’s 2013 Contingent Labor Management Strategies Review » It’s not just about cost savings – as organizations mature in their use of contingent labor, they begin to focus on the items below » Achieving these things across a global enterprise would be impossible without a VMS Proprietary and Confidential to IQNavigator Inc. 10

HOW SUPPLIERS BENEFIT FROM A VMS/MSP » Reduced cost of sales – automation, notifications, tiers and distribution lists » Reduced administrative burden – everything is online and reportable (e.g. timecards, consolidated invoices) » Improved accounts receivable – regular/faster payments, less time spent tracking receivables Proprietary and Confidential to IQNavigator Inc. 11

HOW SUPPLIERS BENEFIT FROM A VMS/MSP » Level playing field – all suppliers get requisitions at the same time and with consistent information » Larger number of fills – quality suppliers will be rewarded with additional business based on performance not relationships » Greater number of opportunities – strong programs typically expand into additional categories and geographies » Feedback loops  Demand management/forecasting  Supplier performance based on quantitative metrics  Supplier feedback on program processes and technology Proprietary and Confidential to IQNavigator Inc. 12

WHERE THE MARKET IS GOING Continuous Maturation, Always Expanding Comprehensive Talent Management Services Talent Pools Freelancers COMPLEXITY Private Marketplaces FTE Bench Other Considerations Complex Services Managed Services,  Global Coverage & Localization Legal, Mgmt., Off  Extended Services Categories Shore, etc.  Enhanced System Requirements Projects / SOW Milestone, Fixed – Security Bid, Unit Based – Scalability – Functionality Contingent Labor  Information & Benchmarking Time and Expense – Reporting – Market Intelligence TECHNOLOGY REQUIREMENTS Proprietary and Confidential to IQNavigator Inc. 13

VMS STRATEGY & DIRECTION Platform solution for the non-employee management strategy Self- Service Regional Regional MSP MSP 2 1 MV/VO VMS IC P Online SOW Staffing Service Provider Proprietary and Confidential to IQNavigator Inc. 14

HOW IS VMS TECHNOLOGY EVOLVING? PRODUCT mobile talent pools marketplace communities data science verticals workflow recommendation engines SaaS configurability agile delivery CLIENT NON-EMPLOYEE integration innovation LABOUR global footprint big data on demand scale innovative technologies TECHNOLOGY Proprietary and Confidential to IQNavigator Inc. 15

MOBILE FIRST » Anytime, any device, any where » Contractor Time & Expense App  iOS & Android » Manager iPad App » Approvals on mobile devices Proprietary and Confidential to IQNavigator Inc. 16

EMBEDDED BUSINESS INTELLIGENCE » “Analytics for everyone” – in reports and embedded » Easy-to-use, drag-and-drop report designer » Interactive / embedded user-driven scalable reporting platform » Export reports in different formats (Excel, PDF, HTML) » Multiple visual data formats  Crosstab  Line chart  Bar graph  Pie Chart Proprietary and Confidential to IQNavigator Inc. 17

BIG DATA – RATE BENCHMARKING $20B in contingent labor spend data RateIQ IQNdex Instant access to current, Price index tracking temp customized temp labor labor bill rate trends bill rates  Details by region and job  Evaluate your firm’s bill category, including trends rate performance and drivers against recent, actual  Top “Hot Spots” by job title market rates and city  Build plans and  Direct market insight based forecasts using current on actual market-clearing market data transactions  Get the right talent fit  Focused exclusively on bill and the right bill rate for rates for contingent and the role being filled project labor Proprietary and Confidential to IQNavigator Inc. 18

IQN INTEGRATION CAPABILITIES Typical Integrations USER LOAD  Roles & responsibilities  Approval limits Integration Platform  Hierarchies & data visibility » Drag-and-drop process and SINGLE SIGN-ON data mapping  SAML standard  Works with email » User entered notification links business logic SECURITY/PROVISIONING  For building & systems » New access integrations  Equipment provisioning and changes in IQNtegrator IQN VMS days , not weeks TIMEFEEDS » Fast and  For project tracking, accurate testing manufacturing facilities, supplier time-keeping » No software release COST ALLOCATION CODES required  Cost codes, business structures  Hierarchies CONSOLIDATED INVOICE  Allocated to cost codes  Pre-approved, pre- reconciled Proprietary and Confidential to IQNavigator Inc. 19

SUPPLIER INTEGRATIONS Developer portal for Procure-to-Pay automation » Portal for IQN’s developer network: suppliers, clients, and partners » A comprehensive suite of in- and outbound web services based on HR- XML standards – 12 services available today » Comprehensive technical documentation and support for each integration » Easy standardized integrations that leverage existing architecture Proprietary and Confidential to IQNavigator Inc. 20

TOTAL WORKFORCE PLANNING Strategic and tactical insight and analytics across the C-suite Tracking Components Display of TW Analytics Integrations from in the app HCM and ATS Standalone Database IQN Reporting and Anaylytics Proprietary and Confidential to IQNavigator Inc. 21

ON-DEMAND TALENT Total Human Capital Management Talent Pools Full Time Workers Returning Referrals Workers Brand Interns Loyalty Freelancers Quicker Access to Talent On-Demand Talent Inventory Better Performers / Calibrated Predictability Proprietary and Confidential to IQNavigator Inc. 22