Utahs s Le Legal Sand ndbox: ox: Data a ta and A d Assess - PowerPoint PPT Presentation

Utah’s ’s Le Legal Sand ndbox: ox: Data a ta and A d Assess sessmen ent t

Tod oday’s ’s P Plan - Introductions - Update: Task Force and Sandbox status - Overview: Data and Assessment Framework - Open Floor Discussion

Our big goals for today’s work: To hear ear your ur reacti action ons to our prop opos osed data ta and asses essmen ent t frame mework: good, d, bad, d, ugly ly.

Some Pri rinciples fo for r toda day’ y’s wo work rk:

Empat at het ic + + Res espec ect f ul

Cr ea eat ive e + + Const r uct ive

The t op opic is dat at a and asse ssessm ssment .

01 Update: Task Force and Sandbox

Regul ulatory atory innova vati tion on happe ppening in g in Utah Utah!

Status: tus: ● Implem lement entation ation T Task Forc rce f forme rmed ● We Webs bsit ite u up ● Draft R t Regulat ulatory ory Scope pe re rele leased ● Dra raft D Data Expectat ectations ions r releas ased ed

https://sandbox.utcourts.gov/

Timelin line: ● Earl rly F Feb: Dra raft Standi ding O g Orde rder a and Pro ropo posed R Rule le Chan Changes out f out for or comme mment ● 90 days f for c r comme mments ● Earl rly - mid J June une: Approv roval a al and L Launch ch

Questions? ons?

02 02 Data and Assessment

Data T Data Tea eam Dr. T Thom homas Clarke rke Dr Dr. R Rebecca cca L. Sandef efur Luc Lucy Ricca icca

Goal Goal: To ensure consumers access to a well- developed, high- quality, innovative, and competitive market for legal services.

How How? ● Monitor and measure the incidence of consumer harm. ● Set minimum quality thresholds.

How How? Collect data from market participants .

Harm Harms: Receiving inaccurate or • inappropriate legal services. Failing to exercise legal rights • through ignorance or bad advice. Purchasing unnecessary or • inappropriate legal services.

Pote otenti tial Data: Data: ● Consumer complaints ● User surveys ● Rate of service error fixes ● Level/rates of services provided ● Legal and financial outcome data

Pote otenti tial Data: Data: ● Income level ● Education level ● Geographical location ● Race/ethnicity

Data ta prote tecti ction on: ● As a general rule, data provided by sandbox participants will not be shared with any other organizations for any reason. ● Data provided by sandbox participants should be anonymized before submission to the oversight body.

Data ta prote tecti ction on: ● Data provided will be kept confidentially and deleted from administrator databases after analysis.

Data ta prote tecti ction on: ● The oversight body may choose to share provided data to independent evaluators of the sandbox pilot after receiving permission by the data provider. If so, such evaluators will be contractually required to also keep the data confidentially and delete it after analysis is completed.

Fe Feedback / / Que uesti tions ● Are there metrics or ways to measure what is happening in the market that we are missing? ● How do these potential metrics align with your business practices? ● What do you see as potential challenges or impediments in this framework? ● What suggestions do you have for us to make this as frictionless as we can?

Thank you!