Using Workforce for ArcGIS Overview What was involved in the old - PowerPoint PPT Presentation

Locating Workflow Automation Using Workforce for ArcGIS

Overview ■ What was involved in the old process flow – what were the pain points ■ What is the new workflow – what software is being used and how is it accomplished ■ Challenges & Growing Pains ■ What are the benefits ■ Where to from here…

Old Locates Workflow Receive email Manually add Print off paper from Ontario the locate to the copy for locator One Call GIS Return to office and fax or Locate in the field- mark All locates are then 360’d email all paper copies to up paper copy, use back to Ontario One Call clients collector to change in GIS

Old Workflow Pain Points Receive email Manually add Print off paper from Ontario the locate to the copy for locator One Call GIS Return to office and fax or All locates are then Locate in the field- mark manually 360’d back to email all paper copies to up paper copy, use clients Ontario One Call collector to change in GIS Extremely manually intensive

New Workflow…New setup

New Workflow Automated Workforce app on desktop Workforce/Collector apps on Ipad Pro Retrieve “Assignments” Dispatcher Field Worker Data EMAIL Assignment “Complete” Creates a copy feature class Ontario One Call 360 PDF Map created of the “Assignments” layer And emailed to client Completion -to create associated zoom area & copied to archive

Dispatcher View Desktop Dashboard

Field Worker View Workforce App

Field Worker View Workforce App

Field Worker View Collector App

PDF final mapping product

Challenges & Growling Pains ■ Dealing with the limitations of the “Assignments layer”, restricted to limited fields. ■ How to zoom to properties that were being located for production maps ■ Creating logging files to check and report when scripts or portions of the workflow have failed. ■ Back up process for emergency situations – employee challenges, holidays, working with limited licenses, server failures.

What are the benefits ■ What has been gained? • Time – approximately 2.5- 4 hours a day freed up in daily tasks between 2 different workers (manual entry of locates, printing, scanning, emailing & 360 • Accuracy – can use dashboard to track locate statistics (daily, monthly, annual, overdue, outstanding, etc.) • Digital Archive of locates- quick reference

Where to from here… ■ Create new workflow to automate line crew service orders using Workforce.