Using Crowdsourced Data for Real-Time Operations: Identifying Issues - PowerPoint PPT Presentation

Jan 15, 2024 •274 likes •389 views

Using Crowdsourced Data for Real-Time Operations: Identifying Issues in Rural Utah during Holiday Weekend Travel LISA MILLER UTAH DEPARTMENT OF TRANSPORTATION MAY 20, 2020 UDOT Traffic Traveler Information @UDOTTraffic UDOT Facebook UDOT

Using Crowdsourced Data for Real-Time Operations: Identifying Issues in Rural Utah during Holiday Weekend Travel LISA MILLER UTAH DEPARTMENT OF TRANSPORTATION MAY 20, 2020
UDOT Traffic Traveler Information @UDOTTraffic UDOT Facebook UDOT Instagram UDOT Twitter Accounts for central and regions
The Control Room 24/7/365 Recently added a traveler information operator Statewide coverage
Crowdsourced Data Waze Citizen Reporter Program Social Media
UEA Weekend – October 2017
I-15 Scipio This was not a “typical” incident We thought “no… there’s no way there’s a lane closure today, It’s UEA Weekend!” Well… there was…
The Tweets
The Response
Lessons Learned The value of social media The value of TI-focused staff Regions monitor social media closely Central office monitors Facebook/Twitter 24/7
Value of Crowdsourced Data Without Twitter to alert and Waze to verify, this issue would have taken hours to identify and mitigate.
Questions? Lisa Miller UDOT Outreach and Growth/Traveler Information Manager lisamiller@Utah.gov (801) 887-3761 @UDOTTraffic

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