User Mental Models of Cryptocurrency Systems – A Grounded Theory Approach Alexandra Mai , Katharina Pfeffer, Matthias Gusenbauer, Edgar Weippl, Katharina Krombholz
SBA Research, 2020 3
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Drawing Task 1 SBA Research, 2020 5
Card Assignment Task SBA Research, 2020 6
Drawing Task 2 SBA Research, 2020 7
Grounded Theory - Coding SBA Research, 2020 8
Mental Models Incomplete Mental Model Incorrect Mental Model SBA Research, 2020 9
Misconceptions and and Enhancements Cryptographic Keys • Enforced Seed-Phrase Backups o Automatic Key Recovery o Anonymity and Persistency • Graphical Block Explorer o Fees • Selection of Pre-Computed Fees o SBA Research, 2020 10
Thank you for your attention! Alexandra Mai SBA Research Floragasse 7, 1040 Vienna amai@sba-research.org SBA Research, 2020 11
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