Unlimited Services, Inc. Mission Statement “Bringing Independence Home” Vision Statement In a Family-like Atmosphere, Unlimited Services Will Help You Explore and Achieve Your Life Goals by Building Long-term Relationships and Connections in Your Community 1
Unlimited Services, Inc. Partners since 2003 Johnna, Michelle, Barry, Amy & Angi 2
Leadership Team Partners have a 25 year working relationship Actively involved on all levels of service Hands-on management Active community connectors Work hard – Play hard 3
Advantages Locally owned small business - community connections CARF accredited and HCBS certified Experienced staff Services are provided in a family-like atmosphere Person-centered services Established in several communities & flexible to expand into other communities Transportation Provides service support with multiple disabilities and funding sources. 4
Accredited CARF accredited HCBS Waiver certified The Council on Accreditation of Rehabilitation Home and Community Based Services Facilities Accreditation with excellence. A three-year accreditation was Medicaid waiver program awarded to Unlimited Services Supported Community Living for the following services: Community employment Supported Employment services Vocational Programs Employment Supports Job Development Organizational employment services Community Integration 5
Experienced Staff Initial orientation and on-going training develops a mindset that embraces family, choice, community, and independence. Our Staff coordinate service that encourages individuals to: Increase independence in daily living skills. Assume responsibilities Make choices Formulate personal goals Maximize personal goals Achieve skill development Develop meaningful relationships And become contributing members of the community 6
Employment Growth 2003 – 2014 120 99 100 92 86 82 80 80 75 70 2003 65 2004 60 2005 60 2006 42 2007 40 2008 30 2009 2010 20 15 2011 2012 2013 0 1 2014 7
Staff Testimonial “Unlimited Services strives for independency in the individuals, giving them a sense of accomplishment. The agency has well trained and confident staff to support each individual. I feel we, as an agency, are aiding to change their lives”. Cassie Phelps, Service Manager 03/07/2005 “I have worked for Unlimited Services since October, 2003. I have enjoyed working for them. It’s nice to have your ideas heard and tried. It’s a positive place to work. The benefits continue to improve for the employees. I have had a lot of fun. The learning experience never ends. It’s challenging at times but also rewarding. It’s a very good place to work because you feel valued as a team member”. Gail Potter, Service Manager 10/16/2003 8
Staff Testimonial “I started working with Unlimited Services in March of 2005. Since it was the first time I had ever attempted doing this type of work, I was unsure of what to expect or whether or not I was prepared for the challenges ahead. After training and getting acquainted with some of the individuals we serve, I soon realized that I was pleasantly surprised, as well as inspired by the company I had just been employed by, and the people we have the pleasure of being able to serve. This experience has brought just as much learning, gratification and real life experiences into my life, as I’m sure it has to the people that we serve on a daily basis. With a very homelike environment its hard not to feel that the people I work with are an extension of family or good friends. When you are able to witness a person move on into a life of virtual independence and to know that you played a part in the procedure, WOW!!! What a feeling! To see even the smallest successes on a daily basis is truly gratifying! Unlimited Services has continues to grow along with the people we serve, but in a steady and healthy manner, always putting its consumers first, as they are what we are all about. Kathleen Waller, Service Manager 3/17/2005 9
Person-Centered Services Available in Several Communities Supported Community Living Daily & Hourly Vocational Work Activity & Supported Employment Day Program Hope Club Transportation 10
Service Area Northeast Iowa Red Flags Hourly Supported Community Living sites Yellow Box 24-hour Supported Community Living Homes Green Triangle Supported Employment Locations Aqua Circle Day Hab Site Purple Circle Vocational Training Site 11
Services are Provided in a Family-Like Atmosphere 12
Supported Community Living Hourly and Daily Residential Services Supported Community Living addresses the dreams, desires, goals, strengths, abilities, needs, health, safety and life span issues of persons. Services may be in the family home, their own home or in a community setting. One to twenty-four hours of support per day are based on the individuals needs 13
Supported Community Living Testimonial “My sister is afflicted with Downs Syndrome, and other mental and physical disabilities. Unlimited Services has been providing residential, and vocational services to her for over four years, and most recently she has been enjoying the new day-hab services they provide. The combination of the three services provides the caring, and professional support that she needs, to be as independent as possible in her home, job, and community. We are very pleased with the services Unlimited Services offers, and for what they have done and continue to do for my sister. Dawn Olberding, Guardian 14
Supported Community Living Testimonial “I found out first hand, Unlimited Services is just that, Unlimited Services! One evening as I sat looking out my front window I saw a light in the window of what I knew was a waiver apartment managed by Unlimited Services. I was desperately in need of services a the time so I mustered up the nerve to call US the next day. Though they could not actually provide the services I needed they did find someone who could and it’s working out well”. “After a cut in VNA Home Health Care hours I again was desperately looking for help and once again Unlimited Services came to my rescue. They now provide me with the additional and much appreciated services I need. The staff is absolutely wonderful! Yes, wonderful, from the top on down”. Dorothy Wach, Service Recipient, Since November, 2004 Past Member, Advocates Advisory Board 15
Supported Community Living Testimonial “We are happy to have Unlimited Services help our family. Our family enjoys getting together at the summer picnics where we meet staff, families and friends of Rachael’s. They are very transparent at giving and receiving information, always willing to learn about Rachael and Down Syndrome”. Sharon Walters, Parent Member, Advocates Advisory Board Rachel, Sharon’s daughter “Now I know the meaning of the mission statement of Unlimited Services. Bringing Independence Home. This month I moved to an agency called Cedar Valley Services to be closer to my parents and hometown. I hated to say good-bye to my staff and friends but it was time for me to put to use everything I learned the past few years. I have moved closer to my parents and see many of my friends that go to my church. I am looking for a new job. I really like it here; but I miss everyone”! April Thuesen 16
Vocational Services Work Services Work Activity - Can Do Redemption & Training Center is a valued business in Manchester. Trainees are paid a working wage while increasing their work skills to prepare for competitive employment in the community. “I have been a member of the Safety Committee for a long time. I am responsible for completing a safety inspection at the Manchester location. I enforce safety rules on the van and I speak for my home in Garnavillo’. Nathan Scherbring 17
Vocational Testimonial “The Individuals’ I work with are more confident and more independent since coming to Unlimited Services. I have seen individuals become more actively involved in their rights and safety as well as the rights and safety of others. I have seen an improvement in self-esteem, accepting responsibility for decisions and ability to cope in individuals as well. Unlimited Services asks for and listens to consumer input on services. Unlimited Services is flexible and open to change in providing services to consumers”. Donna Mastin, Vocational Coordinator 09/12/2005 18
Training Services at Can Do Redemption Center “Since I have worked here I have gotten acquainted with the staff and co-workers. There is a lot to do to keep us busy. We have been growing business wise and have received more customers in the last six years”. Can Do Training Center in Manchester Matt and Misty at Can Do Shane Willenborg Star Trainee’s at Can Do , Mike, Matt, Nathan and Crystal! Automated Conveyor Belt Sy stem has Improved Productivity 19
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