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Universal Design For Web Applications Wendy Chisholm & Matt May Web 2.0 Expo 17 September 2008 Universal Design [T]he design of products and environments to be usable by all people, to the greatest extent possible, without the need for


  1. Universal Design For Web Applications Wendy Chisholm & Matt May Web 2.0 Expo 17 September 2008

  2. Universal Design [T]he design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design. –Ron Mace Universal Design for Web Applications. Wendy Chisholm & Matt May

  3. ADAPTS ● Ability ● Device ● Age ● Preference ● Task ● Situation Universal Design for Web Applications. Wendy Chisholm & Matt May

  4. Inclusive Universe 1.0 ● A cloud of services and applications that ADAPTS to support an inclusive community, to the greatest extent possible, without the need for specialized design. ● “For people to share knowledge, the Web must be a universal space...” “Universality must exist along several dimensions.” TBL, pg 163 ● Programmers are cheaper than lawyers; save yourself $6m Universal Design for Web Applications. Wendy Chisholm & Matt May

  5. Ryan Turner - http://tinyurl.com/67slpq

  6. Mobile and Accessibility ● Technique overlap ● Mobile 2.0 - ½ the world population by 2010? ● Content adaptation and user experience – We're not saying one size fits all – We are saying one source-to-many outputs – We want to maximize every user experience Universal Design for Web Applications. Wendy Chisholm & Matt May

  7. Situational Disabilities ● Scenario: check email on laptop in kitchen, craft response on mobile on bus, read responses on desktop at work ● Res: 1280px -> 120px -> 1440px ● dB: kitchen -> bus -> quiet office ● Kinesthetic: stable -> bouncy -> stable ● Light: soft -> daylight -> fluorescent ● Input: trackpad -> keyboard-only -> mouse ● Universal Design for Web Applications. Wendy Chisholm & Matt May

  8. Cognitive, Reading & Learning ● Dyslexia, ADHD, Low reading level ● ADHD - 4.4% of adults ● Search engines - low-level interpretation of meaning ● International or young readers Universal Design for Web Applications. Wendy Chisholm & Matt May

  9. Hearing ● Includes: hard of hearing, Deafness ● Deafness – 421,000 in both ears ● Hard of hearing – 36.4 million with “hearing trouble” ● Riding a packed train while listening through ill- fitting earbuds ● Watching TV in a pub with the sound off Universal Design for Web Applications. Wendy Chisholm & Matt May

  10. Movement ● Paralysis, tremor, missing or loss of limb, weakness ● 2.5 million can't “grasp or handle small objects” ● With an iPhone, your 40-80 pixel finger has difficulty accurately selecting 20 pixel links ● Texting while walking or bouncing Universal Design for Web Applications. Wendy Chisholm & Matt May

  11. Vision ● Low vision, blindness, color blindness ● 14.1 million people with “vision trouble” (includes colorblindness) ● 1.3 million people are legally blind ● Screen magnification on an iPhone/iPod touch ● Contrast lost while using LCD outdoors ● “Google is a deaf-blind user...with millions of friends and dollars to spend.” Universal Design for Web Applications. Wendy Chisholm & Matt May

  12. The people who brought you... ● Speech recognition ● Speech synthesis ● Closed captioning ● On-screen keyboards ● Alt text and title ● Find as you type ● Curb cuts Universal Design for Web Applications. Wendy Chisholm & Matt May

  13. Demos/Examples ● Captioning demo ● Mac OS screen magnification ● Free screen readers – NVDA (Win XP) – Orca (Linux) – VoiceOver (OS X) ● On-screen keyboards - iPhone ● Speech recognition Universal Design for Web Applications. Wendy Chisholm & Matt May

  14. Framework ● Key concepts that increase accessibility, basic mobile access, and some SEO benefits ● WCAG 2.0, MWBP 1.0, principles of UD – W3C Web Content Accessibility Guidelines http://www.w3.org/TR/WCAG20 – W3C Mobile Web Best Practices http://www.w3.org/TR/MWBP10 – Universal Design http://en.wikipedia.org/wiki/Universal_design Universal Design for Web Applications. Wendy Chisholm & Matt May

  15. A well-rounded approach ● Valid, semantic HTML ● CSS ● Unobtrusive script ● Accessibility APIs ● Ajax/ARIA, ● Flash/IAccessible2, ● Silverlight/UIA Universal Design for Web Applications. Wendy Chisholm & Matt May

  16. Accessibility APIs ● IAccessible2 – Linux Foundation project – Extends MSAA on Windows – Support on Linux, Mac OS X – Enables DHTML/Ajax on assistive technology ● MSAA (Microsoft Active Accessibility) – Windows 95==broadly supported – IAccessible (basis for IA2) Universal Design for Web Applications. Wendy Chisholm & Matt May

  17. APIs, cont. ● UIA (User Interface Automation) – Windows Vista – Windows Presentation Framework/Silverlight Universal Design for Web Applications. Wendy Chisholm & Matt May

  18. Software accessibility basics ● Keyboard operation – e.g. CSS :hover, :focus, :active – e.g. onmouseover(), onclick() ● Notification of changes ● Role and state of UI components ● Names and labels for UI components Universal Design for Web Applications. Wendy Chisholm & Matt May

  19. Ajax ● Accessibility issues – Assistive technologies not notified of changes – Roles and states of custom components not identified. ● Degrade gracefully – Allow simple HTTP logins – Allow access to the same content using other means ● Directly accessible Ajax Universal Design for Web Applications. Wendy Chisholm & Matt May

  20. WAI-ARIA ● Direct accessibility ● Live regions, roles, states ● Maps IAccessible2 to Ajax ● Support being built into Mozilla, Dojo, JAWS and other products ● http://www.w3.org/WAI/intro/aria.php Universal Design for Web Applications. Wendy Chisholm & Matt May

  21. WAI-ARIA example ● <ul role="menubar" > <li role="menuitem” ><a href="...">About BCC ></a> <li role="menuitem” ><a href="...">Classes ></a> <ul role="menu" > <li role="menuitem" ><a href="...">Class Schedules</a></li> <li role="menuitem" ><a href="...">Course Catalog</a></li> ● ... </ul> ● All links are “real” Universal Design for Web Applications. Wendy Chisholm & Matt May

  22. Flash/Flex ● Most accessibility exposed via ActionScript ● Flash Player supports MSAA ● Flash 9 components support accessibility ● Flex – 26 Flex components support accessibility – Components can implement MSAA themselves via ActionScript Universal Design for Web Applications. Wendy Chisholm & Matt May

  23. Misc Other Things ● CMS Templates (e.g. WordPress) ● User-generated Content/Metadata (e.g. Flickr) ● APIs (e.g. Digg) Universal Design for Web Applications. Wendy Chisholm & Matt May

  24. No silver bullets ● Automated tools are only as good as their users ● Policy puts the focus in the wrong place ● CMSs and app frameworks may introduce their own problems ● Make it easy for your people to do the right thing Universal Design for Web Applications. Wendy Chisholm & Matt May

  25. Tool highlights ● Web Accessibility Toolbar ● Firebug ● W3C Validation Tools (HTML, CSS, MobileOK) ● Browsers (Opera “small screen” view) – Know the accessibility features in each, e.g. know how to navigate via keyboard ● System accessibility (mag, high contrast) Universal Design for Web Applications. Wendy Chisholm & Matt May

  26. For more info Universal Design for Web Applications. Wendy Chisholm & Matt May

  27. Thank you! Universal Design for Web Applications. Wendy Chisholm & Matt May

  28. Questions? Wendy Chisholm ● chisholm.wendy@gmail.com ● friendfeed.com/wendyc Matt May ● mattmay@gmail.com ● twitter.com/mattmay ● bestkungfu.com Universal Design for Web Applications. Wendy Chisholm & Matt May

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