United Kingdom Nick Harrop Alan Gillies Trevor Wood-Harper - PowerPoint PPT Presentation

IT Artefact Design and Workpractice Improvement Investigating and assisting the practice of healthcare commissioning in the United Kingdom Nick Harrop Alan Gillies Trevor Wood-Harper (Manchester Business School)

Outline 1. Topic: ‘ Commissioning ’ of state -funded healthcare in the United Kingdom – Devolved to local groups of GP’s – New practice : relatively inexperienced practice community – A field of interest for practice research. – Need preliminary conceptualisation of Problem Situation • Initial ideas on problem solving approach, adapted to evolving landscape – Ongoing process of research & understanding 2. Research Aims & Approach, – Unbounded Systems Thinking – Products expressed as rich pictures. 3. Healthcare Information Systems 4. Reflections , Conclusions.

Problem Situation

Problem Owners

Problem Solving Approach

T,O,P perspectives T echnical : O rganisational : P ersonal : Limited Coherence Personal/sectional interest. insight from with evolving Limited perception of risk. reductive organisational Can’t plan for low probability/high impact model of & political events. structures environment, Can’t deal simultaneously with multiple events and seen as a issues. results. systemic Limited political and social comprehension. whole

T

O £££ New providers ?

P CCG agenda Patient agenda Individual Clinician agenda

Communicate across an expanded care network

What starting point in academic theory ? O perspective complemented by T,P Diagnose, renegotiate Multiple What actions to take? • Perspectives Why desirable? • inform How feasible? Measure, plan better? Communicate, co- ordinate better ? Policy goals met. Local & personal health needs met

Discussion: Questions