Understanding the Worldview Techniques to help you break through the firmament. Business Analysis Karate - Workshop Dojo ● Practice BA Techniques ● Learn from your peers ● Add tools to your BA toolkit ● Simulated exercise - No stakeholders to harm!
Understanding the Worldview The customer wants this solution
Understanding the Worldview How the delivery team understood it...
About Andrew ● 15 Years of BA experience ● Currently Quality and Process Manager at Beanworks Solutions Inc. ● Past IIBA board member Enjoys BA Karate! Baby Dax in analysis mode...
Understanding the Worldview
Understanding the Worldview Techniques to help you break through the firmament. Question I do not know much about this business and its industry. How to I begin to understand the problem, let alone, make business recommendations? Objectives - Prepare preliminary business case recommendations. - Evaluate solution options for software development. - Practice techniques used scope business case recommendations
Exercise Your team has been contracted to develop recommended options for a couple of business scenarios in Vancouver (fictitious). 1. Identify potential options 2. Plot options on Kano Graph 3. Using STEEPL (PESTLE) analyze pros/cons for the options Start with ~5 options then narrow down to the 2 or 3 best recommendations. Show pros/cons for your short listed options only.
Scenario 2 Scenario 1 A team has formed and want to go in as co-founders A high end restaurant in downtown Vancouver is for a media and advertising agency. experiencing a slump in patronage. Profit margins are getting thinner. The executives of the restaurant have They have reached out to your team to help facilitate reached out to your team to assist them in coming up options. Then plan to hire the a small team with some options to boost patronage. The executives have committed lending facilities up to The executives have committed lending facilities up to 1 million dollars to bootstrap the company. 1 million dollars to take on a new project. Current environment Current environment ● One of the co-founders has an established ● Restaurant is run by a well known chef. following of fans and network contacts. She will ● Coal Harbour location leverage this network to land contracts. ● Seats about 200 ● Another co-founder is very technical across all ● Has a full bar current media forms. ● Has real estate capacity to expand.
Tools - Kano Analysis Delighter Fully Implemented Not Implemented Dissatisfaction
STEEPL Social - Cultural trends and demographics - “Fashionable” trends influence purchasing behaviour Technological - Technological innovation - Automation Environmental - Climate & Weather - Geographical location - Environmental offsets
STEEPL Economic - Economic influences - interest rates, market conditions - Foreign exchange rates Political - Government influence - taxes, tariffs - Pending Restrictions & Regulations Legal - Legal frameworks, by-laws - Licensing - Safety standards
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