TIBFI 3rd Tourism HR Congress 3/23/2015 I GUSTI PUTU LAKSAGUNA - - PDF document

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TIBFI 3rd Tourism HR Congress 3/23/2015 I GUSTI PUTU LAKSAGUNA - - PDF document

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TIBFI 3rd Tourism HR Congress 3/23/2015 I GUSTI PUTU LAKSAGUNA CHAIRMAN OF THE NATIONAL TOURISM PROFESSIONAL BOARD - INDONESIA 3rd TOURISM HUMAN RESOURCE DEVELOPMENT CONGRESS Building Tourism Human Capital for Global Competitiveness SMX

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 1

3rd TOURISM HUMAN RESOURCE DEVELOPMENT CONGRESS “Building Tourism Human Capital for Global Competitiveness” SMX Convention Center, Davao City, March 23, 2015

I GUSTI PUTU LAKSAGUNA

CHAIRMAN OF THE NATIONAL TOURISM PROFESSIONAL BOARD - INDONESIA

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 2

Free flow of Goods Food & agricultural security Free flow of investment Free flow of capital Free flow of skilled labour Integration of 12 Priority sectors

SINGLE MARKET AND PRODUCTION BASE

Free flow of services

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 3

1. Law on Manpower 2. Law on Tourism 1.2 i.e. National Training System 2.1 Tourism Professionals should possess Certificate of Competence 2.2 Tourism Industry should possess Tourism Industry Standard 3.

  • Gov. Regulation N0.

52/2012 4.

  • Gov. Regulation N0.

31/2006 5 President Regulation

  • N0. 8/2012

3.1 Certification of Competency and Certification of Tourism Industry 4.1 National Training System based on NCS/CBT 5.1 Developing Indonesian Qualification Framework

  • 6. Manpower Minister

Regulations 7 Tourism Minister Regulations 6.1 Guidance in developing NCS for all sectors 6.2 Guidance in developing National Occupational Qualification for all sectors 7.1 Developing NCS in Tourism Sector 7.2 Developing National Occupational Qualification in Tourism Sector based on NCS 7.3 Guidance on Certification Program for Tourism Professionals 7.4 Guidance on Certification Program for Tourism Industry Standard 7.5 Guidance on Tourism Investment Opportunity

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 4

  • 1. Establishing TPCB and NTPB
  • 2. Facilitation on establishing Industry Professional Certification Body
  • 3. Certification program for Tourism Professionals
  • 4. Developing Tourism Industry Standard
  • 5. Facilitation on establishing Certification Body for Tourism Industry
  • 6. TOT for ASEAN National Trainer and ASEAN National Assessor
  • 7. Awareness campaign on AEC 2015 and ASEAN MRA for Tourism Professionals
  • 8. Launching of Acceleration Certification Program for Tourism Professionals by

Tourism Minister;

  • 9. Launching of Acceleration Program on Developing National Occupational

Qualification based on NCS for all sectors by Minister of Manpower

AEC IMPACT FOR TOURISM SECTOR IN INDONESIA (1)

Two “modes of supply” that would be very influential against the tourism sector :

  • 1. Commercial Presence, the presence of tourism business/

Enterprises to Indonesia (free flow of investment)

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 5

  • 1. 100 % of capital share can be owned by

foreign investor for the following business:

  • 3 to 5 Star Rated Classified Hotel;
  • Tourism Resort,
  • Golf Course & Driving Range,
  • Convention & Exhibition Center,
  • International Hotel Operator,
  • Tourism Consultant (included Hotel

Management)

2.Foreign Equity Participation (51% share owned by foreign investor) for the following business

  • a. 1 and 2 Star Hotel;
  • b. Non Classified Hotel;
  • c. Motel & Lodging

Service;

  • d. Home-stay;
  • e. Catering;
  • f. Spa;
  • g. Amusement Center;
  • h. Bar, Café, Singing

Room (karaoke);

  • i. Restaurant;
  • j. Recreational Parks;
  • k. Tour Operator;
  • l. PCO (Professional

Conference Organizer)

  • m. Impresario;
  • n. Tourism Attraction;
  • . Culture and Nature

Tourism (except in conservation site).

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 6

AEC IMPACT FOR TOURISM SECTOR IN INDONESIA (2)

  • 2. Movement of Natural Persons,

presence of labor from abroad to Indonesia (free flow of skilled labor) RECOGNITION AND ELIGIBILITY OF FOREIGN TOURISM PROFESSIONALS

The eligibility to work in a host country will be subjected to prevailing domestic laws and regulations of the host country. The qualification of a Foreign Tourism Professional may be recognised by other ASEAN Member States, and if such qualification is recognised, he/she may be eligible to work in a host country provided that he/she possesses a valid tourism competency certificate in a specific tourism job title as specified in the ACCSTP, issued by the TPCB in an ASEAN Member State.

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 7 One of the considerations : “that the tourism development is required to encourage the equal distribution of business opportunity and to obtain the benefits as well as able to face the challenges in the local, national, and global changes

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 8

CHAPTER XII TRAINING ON HUMAN RESOURCES, STANDARDIZATION, CERTIFICATION AND MANPOWER SECTION ONE

TRAINING ON HUMAN RESOURCES

Article 52 The (Central) Government and Regional Government should carry

  • ut the training on tourism human resources with prevailing

regulation. (1) The manpower in the tourism sector should have the competency standard; (2) The competency standard as referred to in paragraph (1) should be conducted through certification; (3) The certification process should be carried

  • ut by independence professional

certification body whose profession was licensed in accordance with prevailing regulation.

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 9

(1) The product, services and management of tourism industry has a standard; (2) Tourism industry standard as referred to subsection (1) should be conducted through certification; (3) Certification as referred to subsection (2) should be conducted through independent institution authorized in accordance with regulation

  • The formation of NTPB (National

Tourism Professional Board) Assign Indonesian Professional Certification Body as TPCB (Tourism Professional Certification Board)

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 10

The Indonesian Qualifications Framework (IQF) sets out the requirements for national qualifications in Indonesia. The IQF contains information about: qualification levels; certification; the relationship between qualification levels and existing names of qualifications; recognition of qualifications between countries where there is cooperation in education and training; ministerial responsibilities for implementing the qualifications framework.

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 11

No NCS STATUS TOTAL UNIT 1 Tour and Travel Permen Naker No. Kep.238/MEN/X/2004 98 2 Hotel & Restaurant Permen Naker No. Kep.239/MEN /X/2004 271 3 SPA Permen Naker No. Kep.141/MEN/V/2005 48 4 Independent Restaurant, Bar, Catering Permen Naker No.Kep.318/MEN/IX/2007 77 5 Industrial Catering - Review Permen Naker No. Kep.125/MEN/V/2011 12 6 Tour Leader Permen Naker No. Kep.55/MEN/III/2009 22 7 Diving Guide Permen Naker No. Kep.56/MEN/III/2009 14 8 Tour Guide Permen Naker No. Kep.57/MEN/III/2009 24 9 Museum Guide Permen Naker No. Kep.58/MEN/III/2009 17 10 Eco Tourism Guide Permen Naker No. Kep.61/MEN/III/2009 16 11 River Adventure Guide Permen Naker No. Kep.62/MEN/III/2009 19

NATIONAL COMPETENCY STANDARDS IN TOURISM (2014)

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 12

No NCS STATUS TOTAL UNIT 12 Zoological Guide

Permen Naker No.Kep.111/MEN/V/2011

18 13 Agro Tourism Guide

Permen Naker No.Kep.123/MEN/V/2011

18 14 Mountaineering Guide

Permen Naker No.Kep.138/MEN/V/2011

20 15 Cave Tour Guide

Permen Naker No.Kep.192/MEN/VII/2011

18 16 Rock Climbing Guide

Permen Naker No. Kep.194/MEN/VII/2011

21 17 Impresariat Service

Permen Naker No. Kep.285/MEN/XI/2011

15 18 Tourism Destination Planning Service

Permen Naker No. Kep.286/MEN/XI/2011

14 19 Water Sport Guide

Permen Naker No. Kep.312/MEN/XII/2011

19 20 Recreational Park

Permen Naker No. Kep.313/MEN/XII/2012

15 21 Tourism Planning Consultant

Permen Naker No. Kep322/MEN/XII/2011

15 No NCS STATUS TOTAL UNIT 22 Out Bound Guide

Permen Naker No. Kep.329/MEN/XII/2011

19 23 Life Guard

Permen Naker No. Kep.366/MEN/XII/2013

12 24 Tourism Bus Driver

Permen Naker No.Kep.367/MEN/XII/2013

9 25 Karaoke “Guide”

Permen Naker No.Kep.369/MEN/XII/2013

7 26 Barista

Permen Naker No.Kep.370/MEN/XII/2013

9 27 Tourism Information Service

Permen Naker No.Kep.55/MEN/II/2014

11 28 Spa Manager

Permen Naker No.Kep.56/MEN/II/2014

15 29 Fishing Tourism Guide

Permen Naker No.Kep.57/MEN/II/2014

16 30 MICE

Permen Naker No.Kep.348/MEN/IX/2014

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 13

  • Licensed by LSP

Vocational Training/ Educational/workplace Licensed by BNSP LSP (Industry Professional Certification Body)

Presidential Decree 2005 Indonesia Professional Certification Body

BNSP

LSP-Tourism

Assessment Centre

LSP – Automotive

Assessment Centre

LSP- Welding

Assessment Centre

LSP Garment

Assessment Centre

  • NO

LOCATION SUB TOTAL SCOPE 1. Jakarta 7

Hotel & Rest; Spa; T&T, Catering; Tour Guide etc

  • 2. Bandung

2

Hotel & Rest; T&T; Spa; Eco Tourism, Tour Guide

3. Yogyakarta 1

Hotel & Rest; MICE; Tour Guide; T&T

4. Surabaya 2

Spa; Hotel & Rest; MICE; Tour Guide; T&T, Rafting Guide

  • 5. Riau

1

Hotel & Rest; T&T; Tour Guide; Eco Tourism Guide

6. Medan 1

Hotel & Rest; T&T

7. Denpasar 1

Spa; Hotel & Rest; Diving Guide; Tour Guide; T&T, Rafting Guide, Museum Guide; Eco Tourism Guide

  • 8. Banda Aceh

1

Hotel & Rest

TOTAL 16

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 14

27

  • Direct Tourism Workforce : 4.755.890
  • Workforce at Hotel Industry : 326.126
  • Workforce at Tour And Travel Business : 45.676

At Tourism Sector (Direct and Indirect) : 10.177.000

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By 1st Party Certification Body : 6.083 By 3rd Party Certification Body : 56.810 By Ministry

  • f Tourism :

58.627 TOTAL CERTIFIED WORKFORCE : 121.520 (2,37% of Total Workforces)

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 15

No. Sub Sector 2007 2008 2009 2010 2011 2012 2013 Total Accumalated end 2013 1 Hotel & Restaurant 925 187 3,420 3,100 9,400 9,590 4,650 31,272 2 SPA

  • 580

800 2,975 3,660 1,500 9,515 3 Travel Agencies

  • 350

1,000 1,700 800 3,850 4 Tour Guide

  • 250

1,170 2,000 1,100 4,520 5 Tour Leader

  • 250

200

  • 450

6 Catering

  • 1,800

1,200 3,000 7 MICE

  • 290

800 800 1,890 8 Eco Tourism Guide

  • 220

500 400 1,120 9 Water Adv. Guide

  • 500

300 800 10 Diving Guide

  • 150

120 650 400 1,320 11 Museum Guide

  • 100

140 300 350 890 Total 925 187 4,000 5,000 15,515 21,500 11,500 58,627

NUMBER OF CERTIFIED TOURISM PROFESSIONALS

30

N0 PROG/OUTPUT 2014 2015 2016 2017 2018 2019 T0TAL 1. Certified workforce

58.627 10.500 23.000 32.000 33.000 34.000 132.500

  • A. Government
  • 1. Tourism Ministry
  • 2. Reg Office of

Tourism 6.000 500 12.000 1.000 15.000 2.000 7.500 1.500 2.500 1.500 43.000 6.500

  • B. Self-funded

4.000 10.000 15.000 24.000 30.000 83.000

2. Certification Body 16 3 3 3 2 2 13 3. Assessment Center 282 30 40 30 40 40 180 4. Competency Assessor 971 80 40 40 40 40 240 5. Licensing Assessor 30 20 20 20 20 20 100

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 16

31

  • !
  • "

! ""

  • #
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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 17

  • NO

LOCATION SUB TOTAL SCOPE 1. Jakarta 11 Hotel

  • 2. Bandung

2 Hotel 3. Yogyakarta 2 Hotel 4. Surabaya 1 Hotel 5. Denpasar 3 Hotel 6. Semarang 1 Hotel TOTAL 20

  • 1. Certification Program for Tourism Students and

Tourism Professionals

  • 2. Facilitation for the establishment of Tourism

Professional Certification Bodies and Tourism Assessment Center

  • 3. Competency Based Training (using CATC and

National Competency Standard) and Work Place Assessor Training

  • 4. Socialization/Awareness Campaign on MRA
  • 5. Developing National Occupational Qualification

(hotel, restaurant, tour operation and travel agencies)

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 18

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 19

37 38

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TIBFI 3rd Tourism HR Congress 3/23/2015 Pa Puto Laksaguna 20

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