Think Social Media Isnt a Public Record Think Again November 20, - PowerPoint PPT Presentation

Think Social Media Isn’t a Public Record Think Again November 20, 2019 Prepared by Washington State Attorney General’s Office 1 Local Government PRA Consultation Program

Local Government Consultation Program • The program assists local government agencies by providing information and assistance to local agencies for developing PRA best practices, including but not limited to: • Responding to records requests. • Seeking additional public and private resources for developing and updating technology information services. • Mitigating liability and costs of compliance. • No cost to the agency. • Contact: Morgan Damerow (360) 570-3418 Kathy Bodnar (360) 664-8756 PRAConsultation@atg.wa.gov • Web page: www.atg.wa.gov/pra-consulting-program 2

Why Attend PRA Training 1. A little knowledge goes a long way. 2. Helps keep your agency our of court. 3. If you did err, training bolsters your defense; it is a mitigating factor. 3 Hoffman v. Kittitas County , Decided September 26, 2019.

We will cover agency best practices and personal obligations: • Some basic public records & transparency principles. • Preparing for a request. • What is a “public record”? • What does a public records request look like? • Initial response - the 5 day letter. • Searching for public records. • Records retention. • Records review and some exemption basics. • Records production. • Enforcement and penalties. 4

Public Records Act When was the Public Records Act enacted? 5

Public Records Act ¢ Passed in 1972 – Initiative 276 ¢ RCW 42.56 (formerly RCW 42.17) 6

The PRA Evolves Legislature - 2019 • 1295 – Concerning Public Works Contracting Procedures • 1667 – Records consultation; grants; JLARC reporting • 1692 & 2020 – Employment investigations; harassment/stalking • 5418 – Concerning Local Government Procurement modernization and efficiency Courts • 2018 – 33 decisions. • 2019 – 26 decisions. 7

Why You Should Care Examples of some PRA penalties/judgments for noncompliance: What is the largest PRA judgement in the state to date? 8

Why You Should Care Examples of some PRA penalties/judgments for noncompliance: $1.77 M – City of Tacoma $600,000 – Snohomish County $575,000 – Snohomish County $550,000 – Clallam County $502,827 – L & I (upheld by State Supreme Court) $371,340 – King County $192,000 – LCB (included other open government claims) $175,000 – Mesa (reduced from $353,000 - possible appeal) $150,000 – Jefferson County $85,000 – San Juan County Penalties and judgements are paid directly from agency funds. 9

Touchstone Public records of government agencies are presumed • open. Records or information in records can be withheld only • by law (e.g. exemption in law). Exemptions must be “narrowly construed.” • Non-exempt public records must be disclosed. • Location does not matter. Public record can be located • in/on agency files/accounts/servers, or non-agency files/accounts/servers. Public records must be retained pursuant to records • retention laws. 10

PRA Applies to Records of: • State government agencies* • Local government agencies* • Extent to Legislature – pending ~ RCW 42.56.010 * And to agencies that are the functional equivalent of public agencies. PRA Does Not Apply to: • Court records (court files) • Records of certain volunteers • Private organizations or persons* * Unless, for example, the records are used or retained by a government agency. 11

What is a Public Record “ Public record ” means: any writing containing information • relating to the conduct of government • OR the performance of any governmental or proprietary function prepared, owned, used, or retained • by any state or local agency • regardless of physical form or characteristics. • 12 RCW 42.56.010

Wr Writing “ Writing ” includes “handwriting, typewriting, printing, photostating, photographing, and every other means of recording any form of communication or representation including, but not limited to, letters, words, pictures, sounds, or symbols, or combination thereof, and all papers, maps, magnetic or paper tapes, photographic films and prints, motion picture, film and video recordings, magnetic or punched cards, discs, drums, diskettes, sound recordings, and other documents including existing data compilations from which information may be obtained or translated.” RCW 42.56.010 13

Pe Personal Devices Can there be public records on your personal cell phone? 14

Personal Devices Text Messages Nissen v. Pierce County (2015) • Text messages sent and received by a public employee in the employee’s official capacity are public records of the employer, regardless of the public or private nature of the device used to create them; thus, even if the employee uses a private cell phone. • A record that an agency employee prepares, owns, uses, or retains within the scope of employment is a record “prepared, owned, used or retained by a state or local agency” under the PRA. • An employee’s communication is “within the scope of employment” when the job requires it, the employer directs it, or it furthers the employer’s interests. • This inquiry is always case - and record - specific. • The Nissen court equated “official capacity” with “scope of employment” when referring to an elected official. Do you have to turn over your cell phone? 15

Personal Accounts Social Media • PRA requests for public records in a local elected official’s personal residence, on a personal computer, and in a personal email account (2016); and personal Facebook site (2018). • Court of Appeals: • West v. Vermillion, Puyallup (2016): Public records must be disclosed. The constitutions do not provide an individual a privacy interest in those public records. State Supreme Court denied review. (See upcoming slide on “privacy.”) • West v. Puyallup (2018): Facebook posts on an elected official‘s personal site are public records if they relate to the conduct of government and are prepared within the scope of employment or official capacity. 16

Controlling Risk Related to Personal Devices and Accounts Personal Devices Social Media • Adopt a Policy Make a clear distinction between official accounts, campaign accounts and personal accounts. • No Personal Cell Phone Use • Content Restrictions – only transitory content • Agency Accounts • Acknowledge Personal Use • Be Clear About Your Agency’s Business Purpose for Using Social Media – Require Search and Production • Who can post to agency social media – Plan for: accounts. Production • Content guidelines Records Retention • Plan for Records Retention • Pay attention to reality. • Watch for OPMA Issues. • Personal Accounts • Educate Elected Officials and Agency Staff • Plan for PRA Search and Production • Watch for OPMA Issues. 17

P R A Request 5 – Day Close Letter Request P R A Records Third Party Tracking Production Notice Number Records Records Search Ready - Fee Records Review 18

What does a PRA Request Look Like? Why do people make PRA requests? Can we ask what they are going to do with the records? 19

What does a PRA Request Look Like? No official format is required. Agencies can recommend requesters use their form or web page. Must accept in person requests made during normal office hours. • Did you receive one? • Test: “FAIR NOTICE” • Examples: Says “I am making a public records request for….” On the agency’s Public Records Request form Says it is a “ Public Records Act ” or “ PRA ” request Cites PRA - RCW 42.56, “ Freedom of Information Act ” or “ FOIA” Says “Attention: Public Records Officer ” • No specific format or form required. BEST PRACTICE REFER PERSONS TO PUBLIC RECORDS OFFICER. IF YOU RECEIVE A COMMUNICATION SUCH AS THOSE ABOVE, GET IT TO PUBLIC RECORDS OFFICER ASAP. 20

From The Requestors Perspective Persons must request identifiable public records from public agencies. • At minimum, requester must identify documents with sufficient clarity to allow the • agency to locate them . A request for “information” is not a request for “records” under the PRA. • Requesters can ask to inspect records, or request copies of records. Requests can be made • via mail, e-mail, in person. Agencies can adopt procedures explaining where requests must be submitted and other • procedures. Generally no need to identify purpose of request, unless required by law (e.g., restriction on • providing lists of individuals for a commercial purpose). Requestors may make PRA requests in addition to discovery in a law suit. • RCW 42.56.520; RCW 42.56.080; RCW 42.56.040; RCW 42.56.100; 21 Hangartner v. City of Seattle; Bonamy v. City of Seattle; Hobbs v. State.

Initial Responses to Requests aka - The 5-day Letter The agency has five business days to respond to a public records request. • Agency response must do one of the following: • 1. Acknowledge receipt of the request and provide a reasonable estimate for a further response, provide records production date; 2. Fulfill the request ; 3. Provide an internet address and link to the records on the agency’s website (which fulfills part or all of the request); 4. Seek clarification; see upcoming slide, or 5. Deny the request with an accompanying written statement of the specific reasons. 22 RCW 42.56.520