THE TOLL INDUSTRY: AT A GLANCE Brought to you by the Toll Immersion Program Task Force July 15, 2020
TODAY’S L LOG OGISTI TICS • This meet up will last an hour and a half: We have 4 brief presentations • • No breakout sessions Please place yourself on mute if you are not speaking • • We encourage discussion throughout this meet up – but will hold questions to the end, please use chat to submit your question anytime • Set video settings to see as many of your friends as you can! (using the arrow near your “stop video” on your bottom left, click video settings, click “video” on left, scroll down and check the “display up to 49 participants” box.
AGEND NDA & & PANEL NELISTS Moderator: Patty Rubstello • • Welcome – Sam Johnson (IBTTA President) Tolling: Yesterday & Today – Kevin Hoeflich • • Tolling: Toll Operator Organizations – Philip Miller • Tolling: Career Path – Fran O’Connor and Jim Wilson • Tolling: The Future – Jessica Carson and Tyler Milligan • Tolling: YPC – Chelsea Scheid and Jason McCartney Tolling: Questions and Answers – John Keller •
WHAT IS S THE M MISS SSION? • IBTTA is the worldwide association for the owners and operators of toll facilities and the businesses that serve them. Founded in 1932, IBTTA has members in 26 countries on six continents. Through advocacy, thought leadership and education, members are implementing state-of-the-art, innovative user-based transportation financing solutions to address the critical infrastructure challenges of the 21st Century.
Tollin lling: Y : Yesterday & & Today Kevin Hoeflich, PE, HNTB
AGENDA • Tolling: A Brief History • What is Tolling ? • Why do we Toll ? • What do people think about Tolling ? • Tolling Today – What does it look like ? Tolling Today – How does it work ? •
WHAT I IS TOL OLLI LING? ? WHEN EN DI DID D IT S START Earliest references to tolling date to 7 th • Century BC • US toll roads date back to the 1790’s • Started with traditional turnpikes, bridges and tunnels
Bear Valley Wagon Road – Sierra Nevada Mountains, California Circa 1860’s
WHEN HEN W WAS T S THE HE GOLDEN EN AGE OF T TOLLING? ?
10
WHY D DO W O WE TOLL? OLL? There are no free roads
WHY D DO W O WE TOLL? OLL? • Historically • Revenue = Money $$
WHY D DO W O WE TOLL? OLL? Traditional Highway Funding • • Typically Funded Through Taxes • Pay-As-You-Go • Build When Full Funding is Available Toll Financing • • Borrow Money Up-Front – Build Immediately • Charge Users To Use the facility (Toll) • Pay Back Borrowed Money Over Time From Toll Revenues
WHY D DO W O WE TOLL T OLL TOD ODAY? Y? Still about the • Money $ • Taxes versus user fees • Congestion relief
WHA HAT T DO P PEOPLE T THI HINK A ABOUT T TOLLS? S? ?
TOLLI OLLING T TOD ODAY
TOLLI OLLING I IS BIG B BUSINESS 35 States and Puerto Rico have toll roads/bridges $20B+ Total Revenue 6K + centerline mils 130 Toll Road Operators 9 Agencies $1B+ in Revenue
WHAT T TOLLI OLLING USED T TO L O LOO OOK L LIKE
EVOLUTION OF OF MODERN ERN T TOLLI OLLING Mixed Use Dedicated ETC ORT AET Cash Only Cash/ETC
THE B E BASICS – HOW DOE DOES I IT W WOR ORK? Overhead View VR Sensor GANTRY TRX Transponder Detection and Tracking Zone VDC Sensor Communications Zone Comm. Image Capture Zone Imaging Shoulder Detection Shoulder LANE LANE LANE LANE GANTRY EQUIPMENT
TOLLING T TODAY - WHA HAT D DOE OES I IT L LOOK OK LIKE?
TOLLING T TODAY - WHA HAT D DOE OES I IT L LOOK OK LIKE? • “Traditional” Tolling • All-Electronic Tolling (AET) • Priced Managed Lanes (PML’s) • Interstate Tolling ….. Maybe ?? • Urban Congestion Pricing
TOLLING T TODAY - WHA HAT D DOE OES I IT L LOOK OK LIKE? All-Electronic Tolling (AET) • No cash • No barriers • No booths • No stopping • Everyone is a Customer
TOLLING T TODAY - WHA HAT D DOE OES I IT L LOOK OK LIKE? Priced Managed Lanes (PML) • A tolled corridor inside of an existing road • Congestion is managed with variable pricing • Corridor also has a free option
TOL OLLING T TOD ODAY Y – THE M HE MED EDIA
TOL OLLING T TOD ODAY Y – THE M HE MED EDIA
TOL OLL OP OPERA RATOR R ORGANI NIZA ZATION ONS Philip Miller, PE, WSP USA
TOLL OPER ERATOR E R EXECU CUTI TIVE E MANAGEMENT
TOLL OPER ERATOR R MANA NAGEMENT T TEAM
TOLL OPER ERATOR R SERVI VICE CE P PROVI VIDERS
Tol olling: Ca Career Path Fran O’Connor, Vice President, Atkins Jim Wilson, PMP, Sr. Vice President, TransCore
AGENDA • Background and Work History • Fran O’Connor • Jim Wilson • Career Paths in the largest Tolling Sectors in the Industry • Degrees and Certifications • Integrators • Public Agencies/Toll Operators • Consultants
BACKGR GROUND ND & WORK H HISTORY • Fran O’Connor • 36 Years in the tolling industry • BS in Accounting St. Peter’s University, Jersey City • 16 Years NJ Turnpike Authority • 11 Years Integrators Lockheed/ACS and ETCC • 9 Years Atkins NA • Jim Wilson • 26 years experience in industry, all at TransCore • Certified Project Management Professional • Master of Science, Project Management, University of Wisconsin-Platteville • 8 Years of delivering international programs
TOL OLLING I INDUSTR TRY C CARE REER P R PATHS • Possible Degrees and Certifications • Associate Degree/BA/BS/MBA/MS/PhD/JD • Certified Public Accountant (CPA) • Professional Engineer (PE) • Certified Internal Auditor (CIA) • Project Management Professional (PMP) • Civil Engineering Certification (CEC) • Architects' Certificate • Technology System Certifications • Human Resource Certifications • Professional in Human Resources (PHR) (SPHR)
INTEGRATOR ORS Electronic Toll Collection Technology •RFID •Cameras •Phone Apps Customer Service •Backoffice operation •Walk-in Center •Call Centers Common Platforms •Servers •Database •Network •System Architecture •Banking Systems Cloud Computing & Blockchain Technology
PU PUBLI LIC A C AGENCY / / TOLL LL O OPE PERATORS • Operations and Customer Service • Technology • Roadway Operations • Systems • Backoffice Operations • Hardware and Software • Algorithms for Tolls • Finance • Budgets and Finance • Public Affairs and Communications • Bond Resolution Funding • Marketing and Advertising • Public Outreach • Engineering • Public Information • Design • Architectural • Legal • Right of Away • Bond Resolution • Program Management • Employment
CON ONSUL ULTANTS TS • Engineering • Traffic and Revenue • General Engineering Consultant • Traffic and Revenue reviews of contracts investment grade and other reviews • Design • Program Management • Design Build Contracts • Architectural • Communications and Marketing • Technology • Public Private Partnership • Software and Hardware • Operations Review • Testing • Technical review of Tolling system • Tolling Consultancy • Assist lenders on investments • Program Management • Design and Review • Operations review
Tol olling: t the Future Tyler Milligan, Managing Partner, Milligan Partners Jessica Carson, Director of Operations, E-470
WH WHAT WE WE KNOW? • People want to get from point A to point B, quickly • Multimodal is mandatory in the future • People want one account to manage • Technology is evolving rapidly • Innovation is a necessity • Infrastructure is aging • Lack of funding
WH WHAT WE WE DON’T KNOW? • What is the future of transportation? • Who is our audience and what is their expectation (reality vs. generational)? • What does Mobility as a Service mean to you? • Transponder vs. cell phone vs. vehicle technology? • How is business changing? More remote, less travel?
WHA HAT IS THE HE SOL OLUTION? • Tolling is just one tool in the mobility tool box • Funding solutions need to be creative • Technology must be innovative • All must adapt to change • Policies must be flexible • And Blockchain…
QU QUESTIONS FOR OR YOU OU! 1. What’s one word you would use to describe user-financed transportation? 2. Do you prefer your phone or your car to pay for your toll transaction? 3. Do you care if there is a private company operating your toll road? 4. What do you think of tolling as a way to pay for a road? 5. When do you normally sit in traffic congestion? 6. How do you want to travel? 7. What do you expect of us?
AND DON’T F FOR ORGET T T TO… O…
Tollin lling: Y : Young Professio ionals ls C Council il Chelsea Scheid, PE, Toll Engineer, ATKINS Jason McCartney, PE, PM, Gannett Fleming
HOW’D WE G GET H T HERE RE? Chelsea Scheid, P.E. • YPC Chairperson • BS Civil Engineering • ME Structural Engineering • Career • Structural Engineer • Tolls Facility Engineer
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