The Rail Industry Supplier Qualification Scheme - RISQS
RISQS The Railway Industry Supplier Qualification Scheme ( RISQS ) is the supplier pre-qualification service used by buyers of products and services throughout the GB rail industry. From May 2018, significant system & process enhancements, including an easier to use new interface with more functionality, will be added to the RISQS scheme to the benefit of buyers and suppliers. RSSB as custodian of scheme are managing business as usual activities and transitioning the scheme from a concession to a service provision contract with ‘go - live’ on schedule for May 2018. 2
Scheme History • British Rail created Link-up as an internal supplier qualification process. • Achilles was granted the concession to deliver the Link-up scheme following privatisation • The Industry was not happy with the attitude of the scheme and felt as if they were ignored so the governance was changed to give more say to buyers and suppliers • In 2013 the scheme changed to RISQS and the governance changes completed with RSSB as custodian of the scheme for industry • A contract was put in place for Achilles to continue delivery of the concession with a defined end date • 2017 RSSB tender for service providers to deliver RISQS under industry direction and control
Supplier Audit – Key Metrics Registered in the scheme 4315 Requiring an audit 2450 Suppliers audited 1847 Non-compliant as no audit 603 (25%) Audits undertaken - 12 months 2016 Number of Failures in the year 81 Audit failure rate 4% 4
Where does RISQS fit in the Supplier Assurance Lifecycle Mainly at the To a smaller extent as annual review Capability level 5
What are the benefits? Without RISQS With RISQS Individual buyers capability Standard data capture and assessment assessments often duplicating sharing information to all the buyers
Single Scheme Benefits – ‘Buyers’ • Reduce cost, risk and effort of sourcing and managing suppliers • Avoid duplicate effort with a standardised pre-qualification questionnaire • Access a wider choice of pre-qualified suppliers • Get up to date, validated supplier information • Benefit from industry wide improvements and best practice 7
Single Scheme Benefit – ‘Suppliers’ • Access new business opportunities, locally, nationally and globally • Cut the cost of pre-qualification • Avoid duplicate effort by completing one pre-qualification questionnaire for all buyers • Prove quality and competitive edge • Use feedback to drive continuous improvement 8
RISQS, in a nutshell… • The balance between safety and cost • A common product & service categorisation • A commonly agreed risk framework • Clarity/uniformity of requirements and interventions • Recognition of and alignment with other assurance elements • Removal of duplication and overlap Cost Safety 9
Where does the RISQS Scheme fit in the strategy? 10
Buyer & Supplier Benefits Flexibility Configurable platform, more responsive to industry and legal changes, prompt updates for industry requirements Efficiency Auto population of PAS91 templates to save duplication, and the ability to integrate with buyer systems (Bravo) Value-add tools Auto alerts, buyer specific questioning, supplier survey templates, save all searches including set criteria and ability to keep these as templates, built-in workflows, Notice of EU tenders provided for free Live supplier profiles Keeping data up to date Increased Learning Analyse and identify data trends, and export results to MS formats Customisable User Management to assign access and dashboard permissions per user High-quality auditors Using the latest software providing consistency of audit Improved Management Through new scheduling software of audits Continuous Collaborative, supportive approach to maintaining assurance improvements
Challenges & Opportunities Delivering to industry needs – ‘A Quality Product’ Responding to change Acting on feedback Delivering timely benefits Project Managing agreed & realistic improvements Engaging with all stakeholders Being transparent and honest Scheme pricing & charging model Oversight & Governance 12
Senior Stakeholder Support “At Network Rail we fully support the use of RISQS as Network Rail's single supplier qualification system and look forward to the increased benefits the project will enable for the future. ” Graham Hopkins Group Director for Safety, Technical and Engineering 13
Industry & Buyer Support “Our members regularly highlight the need to avoid the bureaucracy and red tape that can arise with procurement in the infrastructure sector. We are very supportive of anything that cuts duplication of effort. RISQS position covering the whole rail sector is a great example of how we can work together to reduce wasted effort, through use of a single system” Alasdair Reisner, CECA Chief Executive “Good suppliers don’t want to waste unnecessary time. RISQS cuts out the red tape of continuous, duplicate auditing and checking by multiple buyers, because they will only need to be assessed once by the scheme which is consistent and used by 118 different buying organisations. ” Lee Jones , Sector Director Rail and Metro, Amey Rail Ltd 14
The ISAST (RISQS Enhancement Project in summary • New contracts to manage RISQS awarded • Transition from current concession to new scheme 1 st May 2018 • The immediate improvements seen will be: – Industry control over the contracts through RSSB management – Up to date IT system with ability to adapt to changing needs – Easier, faster, more adaptable IT Infrastructure – Access to industry information for industry learning – Improved auditing capability – Interfacing with ‘Buyer’ IT Systems RSSB will be able to bring in additional improvements through the life of the contract with cross industry engagement & participation 15
A personal view from the bridge…. • Common industries should utilise common systems – it’s common supply chain - right! • Why can’t we have a common solution across industries - multi disciplined suppliers & multi sectors? • Systems need to be robust and monitored and provide confidence – trust and visibility is critical! • Organisational ‘buyer’ behaviour is critical! • Multiple lays of qualification and tendering costs money – creates complexity, confusion, breeds inconsistency! 16
A personal view from the bridge….continued • Systems are easy to apply globally - The supply chain operates globally! Warning - audit capability, independence, quality etc. is vital! • Over reliance is a danger – you need to review / test / check – it is not just a paper exercise! • We need to assure supply chain maturity, behaviours, values – how? • The Clients have got to drive it – and the supply chain wants it! • Get the system you want – but stay pragmatic (it can’t do everything)! 17
Thank You
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