the human side of rapid school improvement
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The Human Side of Rapid School Improvement Presenters: Carlas McCauley, Director Center on School Turnaround at WestEd Joanne Cashman, National Center for Systemic Improvement Kathryn Nichol NH Dept. of Education Cynthia Proulx Director of


  1. The Human Side of Rapid School Improvement Presenters: Carlas McCauley, Director Center on School Turnaround at WestEd Joanne Cashman, National Center for Systemic Improvement Kathryn Nichol NH Dept. of Education Cynthia Proulx Director of Title l Nashua School District 1

  2. Session Goals — Convey the turnaround research presented in the Four Domains of Rapid School Improvement — Discuss the technical and adaptive sides of change — Explore tools for adaptive leaders presented in Leading by Convening. — Explore a guide to the human side of turnaround initiated at this conference in 2017 2

  3. Let’s find out who is here! — Roles: ¡ Participant Response: ¡ School Level, Principals, District Level, State Level, Families/Parents — Level of the system: ¡ Participant Response: ¡ Principals, Teachers — States: ¡ Participant Response: ¡ NH, NJ, NV, RI, VI, VA, PA, IA, TX, MI, CA, WA, FL, ID, MD, GA, KY, Puerto Rico 3

  4. School Turnaround is….. — Disruption in belief, practice, and behaviors in a school and district — Commitment to rethink and redesign systems, including the district .... and to do it with your stakeholders for sustainability beyond the near term. 4

  5. Change Efforts Fail When…. Inadequately rooted in Not focused on a few Insufficiently rigorous in research-based high-leverage priorities its expectations practiceactice Not focused on Too rigid, inflexible, and implementation fidelity Not monitored by a core absent performance as well as team committed to its management procedures program/intervention success for making necessary fidelity changes in course Fail to address the human needs for safety and security during rapid change Fail to engage the range of stakeholders who will need to sustain the change 5

  6. Four Domains of Rapid School Improvement — Turnaround Leadership — Talent Development — Instructional Transformation — Culture Change 6

  7. Grounding Assumptions about Turnaround — At your tables... ¡ Generate at least five assumptions ¡ Rank the top three ¡ Share 7

  8. How does our guide address your assumptions about turnaround? 8

  9. The 4 Domains of Rapid School Improvement 9

  10. NCSI Webinar: Welcome! Please type a short introductory into the chat box. (Name, Organization, State) www.ideapartnership.org

  11. Turnaround: A Technical and an Adaptive Challenge Technical Adaptive — Evidence — Communication — Experts — Influencers — Frameworks — Commitments — Plans — Agreements — Manuals — Understanding — Tools — Participation — Protocols — Feedback

  12. Access the document T H E E N G A G E M E N T P L A Y B O O K : A T O O L K I T F O R E N G A G I N G S T A K E H O L D E R S A R O U N D T H E F O U R D O M A I N S O F R A P I D S C H O O L I M P R O V E M E N T 12

  13. Complimentary Frameworks CST Framework LbC Framework — Synthesized Research — Focused on addressing persistent challenges — Practical Experience through authentic — Input from the field engagement — Stakeholder developed — Grounded in adaptive leadership throughout the system 13

  14. 14 Practices — Prioritize improvement and DOMAIN I communicate urgency TURNAROUND — Monitor short-and long-term LEADERSHIP goals — Customize and target support

  15. 15 Leadership Domains: — School Practice 1a. Coherce — District Prioritize improvement and — State communicate urgency

  16. Four Simple Questions Who cares about this issue and why? • What work is already underway separately? • What shared work could unite us? • How can we deepen our connections? •

  17. Access this infographic at : https://ncsi- library.wested.or g/resources/203 17

  18. Seeds of Trust Building a relationship takes interaction and your stakeholders will receive messages about your sincerity in both directed and indirect ways.

  19. How People Are Do research findings from organizational development apply to education? Is this just how people are?

  20. Coalescing around an Evidence Based Practice Operational Decisions Informing Level Networking Level Collaborating Level Transforming Level Key actions and behaviors Sharing/Disseminating: Exchanging: Engaging: Committing to approach issues through that require your attention engagement and consensus building One-way communication Two-way communication Working together on the issue over time Convener/state lead agency describes the issue, Core group of stakeholders from diverse roles share Key & extended group of stakeholders begins a Broad stakeholder engagement is the foundation for why current practices are not producing desired ideas about potential root cause(s), current practices process of working together to address the issue by deeper understanding of the issue, identifying the outcomes, what data supports adopting a different to address issue, barriers that may impact ability to co-creating a problem statement that articulates potential root cause(s) and building consensus for Communicate the issue and practice, why this is relevant to multiple address the problem and personal relevance to the potential root cause(s). change in practice. why it is important stakeholders. issue. Convener/state lead agency provides information on Core group of stakeholders from diverse roles share Stakeholders from diverse roles collectively analyze Stakeholders from diverse roles regularly work evidence-based, evidence-informed, and promising their knowledge of effective practices, including practices based on the problem statement, available together to review and analyze practices and come practices and how they will address identified issue. levels of evidence, the context for implementation data, contextual variables and structural challenges. to consensus on adoption and implementation of Identify and select an and potential barriers. They identify a new practice to address need. identified evidence based practice. evidence-based practice that will make a difference Leadership develops and disseminates an Stakeholders, including policymakers, discuss Extended group of stakeholders co-creates an Broad stakeholder networks understand and commit implementation plan and the methods for monitoring potential barriers to implementation as well as implementation plan (and manual) that includes to implementation, continuous improvement and whether the practice is implemented with fidelity. supports, processes, policies, procedures and mapping of resources, policies, practices; addresses sustainability. resources needed to implement and sustain concerns, barriers, communications strategies, and practices that need to be addressed in the evaluating the success of implementation. Build capacity to implement implementation plan and fidelity monitoring process. the practice with fidelity Convener/state lead agency’s communications Core group of stakeholders has opportunities to Extended group of stakeholders works together to Broad stakeholder networks are knowledgeable or describe the importance of full implementation with exchange ideas, ask questions, clarify expectations, problem-solve implementation challenges (e.g. have opportunities for professional development to fidelity, and the potential challenges that context and express concerns about implementation of the leadership changes, funding challenges), monitors learn about responsibilities, alignment of policies and brings to implementation. practice and areas that might affect the fidelity of fidelity of implementation and plans for the strategies for continuous improvement. They implementation. sustainability and scale-up of the evidence-based continuously review policies, processes and practices. protocols to address staff/leadership and funding changes. They have a role in assessing fidelity and Identify and address the progress of implementation. issues that challenge fidelity 20

  21. Measuring Progress Qualitative Rubrics to Quantitative Comparisons Leading by Convening: Bringing It All Together

  22. 22 Practices: DOMAIN II § Recruit, develop, retain and TALENT sustain talent DEVELOPMENT § Target professional learning opportunities § Set clear performance expectations

  23. 23 PRACTICES DOMAIN III — Diagnose and respond to students INSTRUCTIONAL learning needs. TRANSFORMATION — Provide rigorous evidence-based instruction. — Remove barriers and provide opportunities.

  24. 24 — State: Provide district with professional learning on state 4 Domains: Practice standards. Provide rigorous evidence-based instruction. — District: Work with schools’ instructional leadership teams to refresh, update, and bolster teachers’ content knowledge. — School: Conduct a curriculum analysis and map lesson plans against standards.

  25. 25 PRACTICES DOMAIN IV • Build strong school community CULTURE SHIFT focused on student learning. • Solicit and act upon stakeholder input. • Engage students and families.

  26. QUESTIONS We want to hear from you! Carlas McCauley - cmccaul@wested.org Joanne Cashman - joanne.Cashman@nasdse.org 26

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