The City of Calgarys Online Intelligent Transportation Systems of - PowerPoint PPT Presentation

The City of Calgary’s Online Intelligent Transportation Systems of Logistics Management for Canada (ITS/STI) Oversize loads 2016 Conference V03 V03

Oversize Loads – What do we do? When a transport vehicle has an over-dimensional load that will exceed 5.3 metres [17’4”] in height , or 7.32 metres [24’] in width a Coordinated OD Move Permit must be obtained prior to the load being moved. The City of Calgary coordinates these moves with their service partners to monitor and/or adjust utility and communication lines, adjust traffic control signs and signals, and manage traffic control to ensure the safe passage of these transport vehicles. 18/05/2016 Presentation 2 V03

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The Catalyst for Change – ‘ Snowtember ’ 2014 18/05/2016 Presentation 4 V03

Coordination: Past Practice 18/05/2016 Presentation 5 V03

All Decisions are Behind the Curtain Schedule is not transparent – customers have no idea what dates or times are available. Result: Back and forth communication to book No progress reporting. Final confirmation of a move is left to last moment. Result: The City assumes responsibility to make last minute adjustments on behalf of the customer One person organizes this service – conversations and decisions in a closed system of email. Result: Risk – to both service and sustainability 18/05/2016 Presentation 6 V03

Improving the Service Delivery 18/05/2016 Presentation 7 V03

Customer Engagement  Four workshops  Industry presentation  User testing sessions  Tap into Industry Knowledge  Added/adjusted features for the customer  Ready for change 18/05/2016 Presentation 8 V03

Online OD Load Management Systems • On-line and available 24/7 • Calendar of move dates and times to choose from • Customer can check status of application 18/05/2016 Presentation 9 V03

Calgary’s ePermits for OD Moves 18/05/2016 Presentation 10 V03

Calgary’s ePermits for OD Moves 18/05/2016 Presentation 11 V03

Calgary’s ePermits for OD Moves 18/05/2016 Presentation 12 V03

Calgary’s ePermits for OD Moves 18/05/2016 Presentation 13 V03

Automated Circulation for Application Review and Approval 18/05/2016 Presentation 14 V03

June 2016 The new ePermit system for booking Coordinated Over-dimensional Load moves will go live in June 2016 18/05/2016 Presentation 15 V03

For more information: Thank you! Andrew Bissett Roads Business Unit The City of Calgary andrew.bissett@calgary.ca 18/05/2016 Presentation 16 V03 V03