The Big Toolbox Guide to Starting a Consumer Group Russell Chilcott & Richard Gornall
The Big Toolbox A Resource Kit for getting an Independent Consumer Group up and running. 1
The Big Toolbox Where Does It Come From? 2 2
The Big Toolbox What's in It? 2 3
The Big Toolbox Who's it For? 2 5
The Big Toolbox What are the Benefits? • Independent Consumer Lens • Council not aligned to any particular ethos/model • Includes Family Members who can find it difficult to link with Service Providers • The experience of being on the Council can open other doors for Consumers 2 6
The Big Toolbox Thank You 2 7
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