@TDlab Transformation Through Design
… Hello, my name is Ian, and I’m a (reformed) product manager.
Lean, creative, and experimental, @TDlab delivers exceptional experiences by understanding our customers.
@TDlab(s) TD Lab Incubator TD Lab Accelerator Areas of Focus & Broad exploration focus on Engage early-adopters Technology Enablers emerging tech, customer to quickly validate ideas experiences, market trends via public betas Customer Direct Transitions Insights Sharing insights and direct project transitions to TD business & tech teams TD-Cisco Lab Business Learnings Cases Focus on Employee Mobility, Idea Capture Contact Centre, Internet Of Videos Prototypes Things, Low-Energy footprint & Collaboration & Partnerships Concept Market Acceleration Incubation & Transitions
@TDlab Mission
@TDlab People
@TDlab Culture
Spreading @TDlab Culture Understand the Customer Fail Fast, Fail Often (Design Thinking) = Learn Fast, Learn Often
Kid-Friendly Financial Education Family Allowance BETA on Android (TD Lab) and iOS (TD)
Customer feedback at scale
Pirates and Unicorns About imagery… About fonts… (TD approved imagery)
… all this made possible by UX thinking & culture
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