Tax Controversy Training for Pro Bono Lawyers and CPAs Presented by Maryland Volunteer Lawyers Service, Inc. May 8, 2018
What you will get when you are assigned a client: • Copy of the presentation slides • IRS forms and publications • Sample documents • TAS Roadmap to Tax Controversy • Fall 2016 Maryland Tax Practitioner’s Handbook • Access to mentors
Instructors Gerald W. Kelly Kelly | Dorsey, P.C. gkelly@kellydorseylaw.com 410-740-8750 James P. Leith Local Taxpayer Advocate – Maryland James.P.Leith@irs.gov 443-853-5145 Andrew “Jay” Maschas Comptroller of Maryland amaschas@comp.state.md.us 410-767-4124 Cheri P. Wendt-Taczak Law Office of Cheri P. Wendt-Taczak, LLC cheri@cwtlaw.com 410-793-7233 3
Introduction • Who are MVLS’ LITC clients? - Individuals with income <250% FPL who have an income tax controversy with the IRS and/or MD Comptroller in which the amount in controversy does not exceed $50K per tax year. • What is a tax controversy? – dispute between the Taxpayer (“TP”) and the Government concerning a tax matter directly, financially impacting TP. • What is the role of the attorney? – Education • Taxpayer rights and responsibilities • Tax laws pertaining to specific case – Bring taxpayer into Current Compliance – Resolution of Outstanding Issues 4
Types of Controversy Cases you will Encounter • Examination (Audit) • Appeals • U.S. Tax Court Litigation • Collection • Audit Reconsideration • Non-filers • Innocent Spouse Relief • Claim for Refund • ID Theft • More 5
Types of Controversy Cases - Comptroller of Maryland • Compliance Division – MD Tax Adjustments following CP2000 Federal Adjustments – MD Tax Adjustments following Federal Adjusted Gross Income (FAGIM) – Revenue Adjustment Reports (RAR) – Computer Matching Program – Non-Filer Cases • Revenue Administration Division – Balance Due Return – Processing Adjustments – Refund Denials – Amended Return Denials – Questionable Return Detection Team (“QRDT”) – Field Enforcement 6
IRS Taxpayer Bill of Rights 1. The right to be informed. 2. The right to quality service. 3. The right to pay no more than the correct amount of tax. 4. The right to challenge the IRS’s position and be heard. 5. The right to appeal an IRS decision in an independent forum. 6. The right to finality. 7. The right to privacy. 8. The right to confidentiality. 9. The right to retain representation. 10. The right to a fair and just tax system.
Maryland Taxpayer Bill of Rights All Maryland taxpayers have: 1. The right to fair treatment and helpful advice. 2. The right to privacy of tax records. 3. The right to free forms and instructions available 24-hours a day at www.marylandtaxes.com. 4. The right to free assistance and state tax return preparation at any of the Comptroller’s 11 taxpayer service offices. 5. The right to a free copy of previously filed state tax returns. Taxpayers who disagree with a tax assessment: 1. The right to file an appeal and ask to have case heard by a hearing officer. 2. The right to have representation. 3. The right to file an additional appeal with the Maryland Tax Court within 30 days from the date of the final determination by the hearing officer.
Case Management Overview • Client contacts attorney w/in 1 week of receiving letter from MVLS. • Attorney conducts initial client interview. • Attorney submits POA to IRS / MD Comptroller. • Attorney obtains account status information from IRS / Comptroller. • Attorney discusses next steps and resolution options with client. • Attorney executes resolution of dispute. • Attorney submits Case Update Form to MVLS on quarterly basis. • Upon completion of case, – Attorney sends client written notification of case closure; – Attorney withdraws POA from IRS / Comptroller; and – Attorney sends MVLS Case Closure Form. • MVLS closes case & sends Client Satisfaction Survey to client. 9
Initial Client Contact / Interview • Gather Info from Client – ALL IRS & Comptroller Notices for all tax years at issue – ALL W-2s, 1099s, other support docs (if unfiled returns) – Form 433 Collection Information Statement (if collections issue) – Any other relevant documentation (tax returns, documentation already submitted by TP to IRS/MD Comptroller • Review with TP & both sign: – Engagement Letter – POA – IRS Form 2848 or IRS Form 8821 • Discuss the 3 Cs: Cause, Compliance and Cure
IRS POA - Form 2848 • Completing Form 2848 – IRM 21.3.7.5 (09-08-2016). – Years: Before and after problem years – Forms : 1040, “separate assessment” – TP Tel#: Yours (POA) – CAF : All representatives are assigned CAF #. If no CAF, write “none” to get one assigned. – Married couple: Must have separate POA for each spouse – If working with client’s POA, client’s POA signs on behalf of TP – If client has/had business, list business, business address, EIN, TPs title • Submitting Form 2848 : – Fax Form 2848 to Centralized Authorization Unit (“CAF”) – Fax #: 855-214-7519 (Memphis CAF Unit) – If urgent, fax POA to PPS rep during initial call.
MD POA - Form MD 548 • Verbal POA . There are no Verbal POAs, but… – MD websites states that if a TP and their representative is present, the TP can give permission for the representative to speak with the Comptroller’s office at that time. “The approval is for phone call at that time only.” • Written POA . Effective July 1, 2016, Comptroller’s office has a new Power of Attorney, Form MD 548. • Completed Form must have : – Taxpayer’s Name, Address, Social Security Number(s), Signature(s), and Date – POA’s Name, Address, telephone number, and signature – Type of MD Tax, MD Form Number, Years Covered – Declaration of Representative • Not currently suspended or disbarred • Aware of regulations and penalties for false statements • Designation Number • Volunteer Organizations . – Volunteers can use MD POA with no PTIN – Clearly indicate the volunteer organization on the form • Married Couples . Can use single MD Form 548 for married couples
MD POA - Form MD 548 Submitting the POA • Can submit POA by fax, email, or mail: – Fax #: • 410-260-6213 General • 410-974-3053 Collections – Email: RADPOA@comp.state.md.us – Mailing Address: Comptroller of Maryland Revenue Administration Division P.O. Box 1829 Attn: POA Annapolis, Maryland 21404-1829
MD POA - Form MD 548 Missing Power of Attorney • Upon receipt of your POA, an employee of the Comptroller’s office will enter your information into the notes screen of your taxpayer’s account. • The POA information will be entered into the “F107” notes screen, but may be entered into the “F601” notes screen. • If your client has filed tax returns using the single and married filing joint status, there will be two separate accounts. • Questions on MD POAs – Call 410-260-7424 – E-mail taxprohelp@comp.state.md.us
Contacting the IRS & Comptroller • IRS – Practitioner Priority Service: Tel # 866-860-4259 – Automated Collection System (“ACS”) • Individual Collections: Tel # 800-829-3903 • Large Dollar Unit • Federal Government Employees Unit – Revenue Officers • MD – Visit www.marylandtaxes.com for information – Individual Tax Collections: Tel # 410-974-2432 or 888-674-0016 – Taxpayer Services: Tel # 410-260-7980, 1-800-MD TAXES, or e-mail taxhelp@comp.state.md.us – Correspondence Unit: Fax # 410-974-2967 – Hearing & Appeals: Tel # 410-767-1572, Fax # 410-333-7745, or e-mail cdhearings@comp.state.md.us – Nexus Unit: Tel # 410-767-1966; Fax # 410-767-7924
Contacting the IRS & Comptroller Best Practices – Both IRS and Comptroller representatives take notes of conversations so BE POLITE! – When calling IRS, always write IRS representative’s name & ID#. – When calling Comptroller, the employee may only give you his or her first name. Employees of the Comptroller’s Office do not have Employee ID Numbers. – When writing: • Include key case info on ALL pages, and • Send documents certified, “return receipt.”
Resolving Tax Collection Cases Flow Overview • IRS Roadmap • MD
Resolving Tax Collection Cases First Steps • Gather Relevant Information – What Initial Info Needed – How to Obtain • Tax Assessment – Was it proper? • Validity of Collection Action • Filing Compliance • Financial Analysis to Determine Viable Options • Client Preference
Gathering Relevant Information Transcripts – IRS Transcripts • Types – Account Transcript - by year and type of tax – Wage & Income Transcript - Past ten years – Tax Return Transcript - Past three years • E-Services – Maryland Transcripts • The Comptroller’s office cannot produce transcripts that are similar to the IRS transcripts. • Wage information is available if electronically submitted by employer. – Wage information shows Maryland withholding. – Available for approximately 8 prior tax years • Tax return can be reprinted if filed by paper tax return.
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