T-Com – as ICT company on it`s way! Rüdiger J.Schulz, COO Slovak Telekom
Content Deutsche Telekom Group – T-Systems/T-Com Slovakia ICT – Information and Communication Technology Our biggest challenges Cooperation with IT players - Cisco ROSE Data centre services PosAm – new ST Group member T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava 2
Deutsche Telekom - Facts about the overall Group. Market position : #1 Telco provider in Germany (TC, Mobile & IT) Approx. € 62.5 bn. (> 50% outside of Germany) Turnover: Employees: Globally approx. 240,000 Customers/connections: Over 170 million connections (DSL, Fix voice, Mobile) International presence: in more than 50 countries worldwide Strategic partnerships: With the most important players like Google, Apple, SAP, Intel, Microsoft, Cisco, IBM, Alcatel- Lucent etc. Environmental protection #1 - the world's best TC company according to the Carbon Disclosure Leaders Index > € 100 Mio donation to support various social Social responsibility: projects 3 T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava
T-Systems globally Computing services Global footprint More than 95.000 m2 data center space More than 51.000 servers 7 strategic twin core data centers worldwide c. 145.000 MIPS over 5.1 petabytes of storage (D) Desktop services Desktop systems under service: c. 1.1 Mio Thereof Managed Desktop: c. 480.000 Thereof Customer specific: c. 620.000 PoP Backbone Datacenter Application management BPO CSS Staff in Industry leading Dynamic Services Platform Services from Near-/ Near-/Offshoring DSS Countries* Offshoring Countries State-of-the-art commercial and operational model 2006: c. 1.700 Acknowledged by all key analysts Remote Desktop Service 2007: c. 2.400 Highly satisfied customers Desktop Engineering 2008: c. 3.100+ * Only T-Systems Open Systems Mgt. More than 2,2 Mio named SAP users SAP Basis Management More than 9,7 Mio installed SAPS Help Desk T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava 4
T-Systems Slovakia Near-shoring centre of global T-Systems Provided services OSS (Unix, Windows, Data, Virtualization) SAP Basis 24/7 Monitoring support Non-SAP Applications (Middleware, DB) TSS (VoIP, Network Security) 8/5 2ndlevel support with 24/7 on-call duty Supported by qualified professionals in Ko šice 2006 The company was formally established 2006 259 employees 2007 684 employees 2008 Reached 1000 employees 2009 More than 1000 employees T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava 5
Slovak Telekom Group in the DT Group Deutsche Telekom footprint in Europe Tailor made professional business solutions Full range of mobile services for everybody All information on web Slovak Telekom Group Mobile Customers: 2.4 mio.* Fixed Accesses: 1.3 mio. * Employees: 5.185 thns.* Annual revenue (2008): € 1.029 bil.* EBITDA (2008): € 431,1 mil.* * excl.PosAm Demanding professional IT solutions for all sectors T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava 6
Content Deutsche Telekom Group – T-Systems/T-Com Slovakia ICT – Information and Communication Technology Our biggest challenges Cooperation with IT players - Cisco ROSE Data centre services PosAm – new ST Group member T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava 7
Social and economic changes also possible by new ICT technologies Machines converse with machines Increased importance Everyday products go online of ecology & ethics Energy costs are exploding Work and personal life become blurred Communities develop products Data volumes multiply Digital becomes mobile Digital lifestyle conquers the workplace Cell phone becomes Life Assistant Natural resources are becoming scarce User interfaces are becoming more human Networked sensors deliver real-time data Applications originate online Innovation is quickly becoming a commodity 8 T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava
Our ICT perception ICT Fixed data T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava 9
Our Customer Focus Building on past experience Support processes Value chain processes Infrastructure Business Process Outsourcing Datacentres IT-Outsourcing ASP / SaaS ROSE Infrastructure Slovakia Outsourcing Telco service Up to now „ Telco Infrastructure supplier ” Strategic Service Partner T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava 10
T-Com ICT product and service portfolio Large Accounts SME, SOHO Backup services Customized IT solutions via Managed LAN renomated 3 rd parties Managed Desktop Virtual Desktop Server Virtualization Software as a service Data centre services T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava 11
Content Deutsche Telekom Group – T-Systems/T-Com Slovakia ICT – Information and Communication Technology Our biggest challenges Cooperation with IT players - Cisco ROSE Data centre services PosAm – new ST Group member T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava 12
Cisco ROSE Rapid Operational Sales Enhancement NO.1 + NO.1 = NO.1 MAXIMIZE BUSINESS OPPORTUNITIES IMPROVE BUSINESS CASES BY OPTIMIZED COOPERATION SPEED UP PRODUCT & SOLUTION DEPLOYMENT INNOVATE MARKETING & SALES APPROACH 13 T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava
T-Office – Managed Virtual Office Service Unified Security Communications Firewall 3 types of Voice Easy VPN (CCME with SIP trunk, SIP trunk and PABX, hosted PABX) + IP Phones Management HelpDesk – 24X7, Mobility proactive monitoring Wifi – Internal WLAN, Guest WLAN Easy VPN A managed servic vice packa kage to enhanc nce business productivit ivity to T-Com om SMEcustom omers T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava 14
Joint Customer Marketing T-Com – General Partner at Cisco – Main Partner at Cisco EXPO 2009 T-Com Managed ICT Roadshow 2009 T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava 15
Content Deutsche Telekom Group – T-Systems/T-Com Slovakia ICT – Information and Communication Technology Our biggest challenges Cooperation with IT players - Cisco ROSE Data centre services PosAm – new ST Group member T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava 16
ST Data centres Existing and newly planned data centres in Slovakia Fdfdsdfadfaf PO,BZENOV – 394 sq m Dfaf Afa BRATISLAVA – 2694 sq m BB, TAJOV – 1048 sq m Adfa BA New DC – 1200 sq m Afasdf Afa Afadf Dsafa Af Adfadf Adsfa Afda Adfa Dafa Adfa Df Adfa Adfa Dafa Adfa Dfa KO Š ICE – 1580 sq m Fadfsa Dsafaf Sa Dfa Dafa Ad Faad Adaf Adafaa Af Adff T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava 17
New Data Centre in Bratislava Step further into the ICT market Recognize need of data storage Offering new services to our key customers Contribution for revenue growth Becoming the largest commercial data centre provider on the Slovak market Professional 24/7 housing services with Tier III standard - Double technologies for power supply and connectivity = 6 days without any contact with external environment - Business continuity/disaster recovery plan; Electronic fire alarm (EPS), Electronic security system (EZS), Camera system (KS), high level of cooling systems - Green technologies according to EN ISO 14001:2004 T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava 18
Content Deutsche Telekom Group – T-Systems/T-Com Slovakia ICT – Information and Communication Technology Our biggest challenges Cooperation with IT players - Cisco ROSE Data centre services PosAm – new ST Group member T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava 19
PosAm – a new member of ST Group Solutions Services Segments Application delivery Operation services Banking Document Management Hardware support and Insurance service eSign Industry Trainings Infrastructure consolidation Public sector Managed services Plan view Outsourcing Storage & High Availability Virtualisation USEFUL USEFUL USEFUL TECHNOLOGIES TECHNOLOGIES TECHNOLOGIES T-Com – as ICT company on it`s way!,, R.J.Schulz, Cisco Expo 25.11.2009 Bratislava 20
T-Com – our vision as an ICT provider REFLECTING CUSTOMER CUSTOMERS NEEDS SATISFACTION • Bringing vertical specific • Rialable ICT partner for ONE-STOP SHOPPING products & services corporate and public sector INNOVATIONS • Be a complex ICT provider • To become an enabler for on the Slovak market innovations via partnering RESPONSIBILITY with reknowned IT partners • Towards customers, partners, Employees • • Social responsibility 21
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