Summary dashboard Summary dashboard Amber Amber/Red Speed Speed /Green Quality Quality Cost Cost No major applications have been overturned at appeal in Performance on majors measured over the two the last two years. years rolling is now in the top quartile. The netcost of the service has reduced by half in the Performance on validation still needs to improve but is Performance on minors and others is still variable last financial year. Further last financial year. Further moving in the right direction A spreadsheet to allow moving in the right direction. A spreadsheet to allow but has improved since the dip in the summer work is taking place on this automatic allocation has been developed and although further improvement is required to indicator through a implemented. move into the top quartile in London. The resources review with the 2014/15 statistics ended above the corporate Planning Advisory Service Whilst new systems are in place in enforcement they still targets. need refining and concerted effort. The enforcement indicators still remain below target and have been further Performance on discharge of conditions is affected by the move of part of this work to the CST improving although further improvement is needed. Deemed discharge of conditions will be This is Amber/Red because of enforcement. implemented from 15 th April with exceptions. Amber Workforce / Caseloads Workforce / Caseloads /Red Although caseloads reduced in quarter 3 and the service made inroads to clear the backlog the loss of a member of staff and delay in replacement, coupled with an increase in applications, has led to an increase in caseloads and on hand applications in Quarter 4. The officer has now been p pp , pp Q replaced but it will take time to feed through a decrease in caseloads. The reduction of the backlog will be a focus of Q1 2015/16 and an additional member of staff is being recruited to assist with this.
Performance on major applications determined within timescale has improved, it is now consistently above target and is above average for p , y g g London authorities Percentage of Major applications determined within 13 weeks * Applications subject to a PPA or an agreed extension of time are included in Target: 65% Current performance: 100% (cumulative) Target: 65% Current performance: 100% (cumulative) these figures. Percentage of planning applications processed in 13 weeks (Major) Year to date Good performance is high 100% 90% 80% % 70% Interventions have had a positive impact Interventions have had a positive impact 60% on Q3 and Q4 (13/14) these on Q3 and Q4 (13/14) these interventions have proved sustainable interventions have proved sustainable and performance has continued into and performance has continued into Rolling 12 mth avg Rolling 12 mth avg 2014/15 with 100% of applications being 2014/15 with 100% of applications being 50% completed on time (13 out of 13) completed on time (13 out of 13) Trajectory (flat + impact) 1 Trajectory (flat + impact + seasonal) 40% Target Corporate Delivery Unit l Actual 30% Apr ‐ 13 Jun ‐ 13 Aug ‐ 13 Oct ‐ 13 Dec ‐ 13 Feb ‐ 14 Apr ‐ 14 Jun ‐ 14 Aug ‐ 14 Oct ‐ 14 Dec ‐ 14 Feb ‐ 15 Apr ‐ 15 Jun ‐ 15 Aug ‐ 15 Oct ‐ 15 Dec ‐ 15 Feb ‐ 16 Apr ‐ 16 Month
Performance on minor applications determined within 8 weeks was above corporate target and above the London average. However p g g performance remains volatile. Percentage of Minor applications determined within 8 weeks * Applications subject to a PPA or an agreed extension of time are included in Target: 65% Current performance: 77% (cumulative) Target: 65% Current performance: 77% (cumulative) these figures. Percentage of planning applications processed in 8 weeks (Minor) 100% Good performance is high Performance in January significantly Performance in January significantly 90% increased at the expense of 'Others', increased at the expense of 'Others', where performance dropped below where performance dropped below 1 target. target. 2 80% 3 70% % 4 60% Performance dipped in Q2 ‐ Performance dipped in Q2 ‐ 18 applications were 18 applications were Rolling 12 mth avg 50% determined out of time determined out of time Trajectory (flat + impact) Trajectory (flat + impact) because they were not because they were not because they were not because they were not P Performance in October dipped below P Performance in October dipped below f f i O t b i O t b di di d b l d b l signed off by managers. signed off by managers. target for the first time since August target for the first time since August Trajectory (flat + impact + seasonal) 2013. Performance for the year to date 2013. Performance for the year to date 40% remains at 76% which is above the 65% remains at 76% which is above the 65% Target target. target. Actual 30% Apr ‐ 13 Jun ‐ 13 Aug ‐ 13 Oct ‐ 13 Dec ‐ 13 Feb ‐ 14 Apr ‐ 14 Jun ‐ 14 Aug ‐ 14 Oct ‐ 14 Dec ‐ 14 Feb ‐ 15 Apr ‐ 15 Jun ‐ 15 Aug ‐ 15 Oct ‐ 15 Dec ‐ 15 Feb ‐ 16 Apr ‐ 16 Month
Performance on other applications determined within 8 weeks is above corporate target and at the London average for 2014 ‐ 15. t t t d t th L d f 2014 15 Percentage of others applications determined within 8 weeks Target: 80% Current performance: 81% (cumulative) Target: 80% Current performance: 81% (cumulative) Percentage of planning applications processed in 8 weeks (Other) 100% Good performance is high 90% 80% 70% % Performance in January dropped below target because: Performance in January dropped below target because: ‐ There was a significant increase in performance for 'Minors' ‐ There was a significant increase in performance for 'Minors' * Applications subject to a PPA or an which negatively impacted on 'Others'. which negatively impacted on 'Others'. agreed extension of time are included in d t i f ti i l d d i ‐ There were also a third more PSO’s determined in January than ‐ There were also a third more PSO’s determined in January than 60% Performance dipped in Q2 (13/14) ‐ 26 Performance dipped in Q2 (13/14) ‐ 26 these figures. in December. in December. applications were determined out of applications were determined out of ‐ Service are one member of staff down. ‐ Service are one member of staff down. time because they were not signed off time because they were not signed off ‐ The Christmas hiatus has fed through (reduction in essential ‐ The Christmas hiatus has fed through (reduction in essential by managers. by managers. Performance in October Performance in October 50% staff) which means there were more out ‐ of ‐ times in January. staff) which means there were more out ‐ of ‐ times in January. dropped below target dropped below target for the first time in over for the first time in over a year (77%). a year (77%). 40% Rolling 12 mth avg Trajectory (flat + impact) 30% Trajectory (flat + impact + seasonal) Apr ‐ 13 3 Jun ‐ 13 3 3 Aug ‐ 13 Oct ‐ 13 3 3 Dec ‐ 13 Feb ‐ 14 4 Apr ‐ 14 4 4 Jun ‐ 14 Aug ‐ 14 4 Oct ‐ 14 4 4 Dec ‐ 14 5 Feb ‐ 15 5 Apr ‐ 15 Jun ‐ 15 5 5 Aug ‐ 15 5 Oct ‐ 15 5 Dec ‐ 15 6 Feb ‐ 16 6 Apr ‐ 16 Target Actual Month
Performance on discharge of conditions determined within 8 weeks has i improved in 2014/15 but remains below the service set target of 100% d i 2014/15 b t i b l th i t t t f 100% % of Approval of details (Discharge of conditions) determined within time The Government has introduced regulations following The Government has introduced regulations following Target: 100% Current performance: 57% (cumulative) Target: 100% Current performance: 57% (cumulative) the Infrastructure Bill which would allow applicants to the Infrastructure Bill which would allow applicants to the Infrastructure Bill which would allow applicants to the Infrastructure Bill which would allow applicants to serve a notice after 6 weeks on certain applications for serve a notice after 6 weeks on certain applications for a decision within 8 weeks or deemed approval would be a decision within 8 weeks or deemed approval would be given. Regulations come into force on 15 th April 2015 given. Regulations come into force on 15 th April 2015 100.00% 00 00% 90.00% Performance on discharge of Performance on discharge of conditions will be the main focus on conditions will be the main focus on 80.00% the Improvement Plan going the Improvement Plan going the Improvement Plan going the Improvement Plan going forward. forward. 70.00% 60.00% 50.00% AoD on time Target 40.00% Linear (AoD on time) 30.00% 20.00% 10.00% 0.00%
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