SUEZ and Huber Heights, OH Partnership 2015 Annual Report April - PowerPoint PPT Presentation

SUEZ and Huber Heights, OH Partnership 2015 Annual Report April 25, 2016  Corporate & Local Management – David Carter, VP and General Manager – Midwest Region – Gary Timmer, Director of Operations – Andrew Reid, Area Manager – John Hart, Manager Environment, Health & Safety – Pam Whited, Project Manager – Jeff Smith, Operations Manager – Ben Roe, Plant Manager  Corporate Support Departments – Environment, Health & Safety – Purchasing – Human Resources – Accounting & Payroll – Legal – Information Technology

Water Source: Great Miami Aquifer Water Treatment Facilities Distribution & Collection System Distribution Needmore Facility – Class II  Over 170 miles of water main  Rated at 4.46 MGD  Five Water Storage Tanks  Five wells  Calcium Hypochlorite (tablet) - Chambersburg – 1.5 MG - Stonehurst – 1.5 MG  Fluoride - Emeraldgate – 1.75 MG  2 Air Stripping Units (VOC removal) - CP 70 – .25 MG  Iron & Manganese Removal Gravity Filters - St Rt 40 – 1 MG  Over 2,000 Fire Hydrants Rip Rap Facility – Class III  Rated at 7 MGD  Approx. 1,900 main line valves  Five wells  4 Pressure Regulators  Sodium Hypochlorite (liquid) Collection  Fluoride  Close to 152 miles of sewer lines  Iron & Manganese Removal Pressure  19 Sanitary Sewer Pump Stations Filters  Approx. 3,600 manholes 2 I Huber Heights Water Dept. Annual Update

Compliance and Communications Compliance  Successfully met all State & Federal compliance requirements  Groundwater Guardian Community Award – 21st year  Water Fluoridation Quality Award  Maintain cooperative working relationships with OEPA and other state/federal representatives  Stay abreast of upcoming changes in any state or federal rules and regulations  Membership & participation in the American Water Works Association  Maintain Limited Chemistry Lab Certification Communications City Manager Rob Schommer accepting 21 st Ground Water Guardian Award for  Monthly Operating Reports Ground Water Protection  Annual Reports  Daily communications with Engineering Department  Open and cooperative dialog with EPA and other regulators  Semi Annual Manager meetings/training 3 I Huber Heights Water Dept. Annual Update

Community Outreach  Attendance & participation - Water & Sewer Advisory Board Meetings - City Council Meetings and others as requested  Sponsorships/Local Community - Chamber Bowl - Youth Baseball and Basketball - Hydrant Painting Partnering Program – - Huber Heights Chamber of Commerce Brick City Blast - Huber Heights Rotary Club - Golf sponsorships for HH Chamber, Rotary - YMCA Annual Kids Campaign & the YMCA - FOP Cops & Kids Program - AWWA Customer Service Committee - Huber Heights Fireworks Celebration - Every Warrior Plays – Gold Sponsor - Firefighters Cancer Fundraiser – No One Travels This Road Alone - City of Huber Heights/Historical Society Christmas Tree Lighting Ceremony 4 I Huber Heights Water Dept. Annual Update

SUEZ in the Huber Heights Community 2015 Business Expo Annual Christmas Tree Lighting Chamber Bowl 2015 Annual Chamber Meeting Rotary Golf Outing Fourth of July Parade

2015 Performance Highlights  Water Treatment  Water Distribution  Wastewater Collection  Customer Service 6 I Huber Heights Water Dept. Annual Update

Water Treatment Highlights  Full EPA Water Quality & - Rip Rap: • Revitalized Well #5 Compliance • 10” check valve replaced Well #5 - Produced 1.276 billion gallons of water • Pulled/inspected/repaired low - Performed more than 6,500 water service pumps #1 and #3 quality tests • Pulled/inspected/repaired high - Performed more than 19,600 PM service pump #3 inspections • Replaced Drive unit in Well #4 VFD  Plants – Maintenance/Repair • Replaced VFDs at all residual pumps, Wells #1 & 2 Highlights - Needmore:  Water Towers: • Replaced Building over Reaction - Inspection performed on Stonehurst Basin Water Standpipe • Power washed and painted outside - State Route 40 Elevated Tank Full time Class III of facility completed and placed in service Plant Operators • Replaced 10” Valve at Well #5 • Revitalized Well #5 to include casing replacement 7 I Huber Heights Water Dept. Annual Update

Needmore Treatment Facility Needmore Facility Needmore Facility Before Reaction Basin w/ old building removed Needmore South Side Reaction Basin in New Building over Main Building progress Reaction Basin complete

Water Distribution Highlights  Repaired 46 water main breaks  Fire Hydrants - Hand delivered 709 boil order notices - City replaced 50 hydrants in southern for 29 events portion of Huber Heights - SUEZ repaired 17 hydrants  Replaced and/or repaired 10 - Partnered with Brick City’s Select main line valves Baseball team and painted 425 hydrants  Performed 2,331 preventative - Performed full system flush of 2,103 maintenance inspections hydrants and made repairs as needed  Installed 144 water meters for  Vehicles new homes/businesses - Replaced 2008 Service Truck  Responded to 162 after hours - Replaced 2005 Field Vehicle emergency calls  Line locates for OUPS – 3,791 9 I Huber Heights Water Dept. Annual Update

Wastewater Collection Highlights  Lift Stations  Sanitary Sewer Mains - Apache – Replaced pump #1 - Cleaned 168,111 feet of sanitary sewer main - Old Troy Pike – Rebuilt pump #2 - Cleared 23 sewer stoppages - Old Troy Pike – Repaired pump #3 - Excavated & repaired 1 sewer force - Callamere Farms #1 – Replaced pump main # 2& sealed manhole near station - Excavated & repaired 7 sewer mains - Brandt Pike – Installed new impeller pump #2 - Responded to 14 Sanitary Sewer Overflow events - Vitek – Rebuilt pump #1 & installed new impeller - Responded to 58 after hours emergency calls - Wrenview – Replaced breaker pump #1 - New Carlisle Pk – Repaired pump #2 10 I Huber Heights Water Dept. Annual Update

Customer Service Highlights  100% compliant with independent agreed upon procedures audit  Collected more than $8.7 million in City revenue  Customer Care - Assisted 90,839 customers - 65,652 office visits - 25,187 telephone assisted - Collected 182,425 meter readings - Responded to 6,363 service calls  Online payments - 15,572 payments accepted  Paperless statements - 745 customers now registered 11 I Huber Heights Water Dept. Annual Update

2015 Year End Expenditures Type of Cost Amount Direct Labor $ 1,056,507.07 Energy $ 343,477.41 Chemicals $ 49,897.89 Contracted Services $ 336,344.78 Communications $ 54,440.87 Equipment $ 47,703.24 Safety $ 19,618.15 Transportation & Travel $ 79,799.43 Administrative $ 200,588.42 Total Operating Expenses $ 2,188,377.26 Mgmt Support Fees & Dep $ 181,917.41 Grand Total Expenses $ 2,370,294.67 12 I Huber Heights Water Dept. Annual Update

2016 Continued Commitment and Growth  RRWTP - Redevelop wells #2, 3 & 4 - High Service # 3 - Replace VFD for 250-hp motor - Replace ultrasonic level sensors (10)  Needmore - Install ultrasonic level (1) - Replace concrete drive  Community involvement - Hydrant Painting Program, - Sponsorships & Volunteering  Environment , Health & Safety - Maintain 100% environmental compliance - Stay abreast of changing laws and new concerns related to water quality as they arise. - Continued EHS training for staff 13 I Huber Heights Water Dept. Annual Update

2016 Continued Commitment & Growth  Distribution & Collection  Customer Service - Replace pumps at the Oaks, - Use Smartphone technology w/new Heathermere & Shore Dr Lift Stations hardware needed to offer more - Repair water mains customer friendly assistance with leak detection program - Continue all existing PM schedules - Install additional security in Customer - Provide assistance where possible Service Area. with any upcoming system improvement programs - Research possible procedure changes to accommodate homeowners when  Energy Improvement programs connecting or reconnecting water service - Continue participation in Demand Response Program  Vehicles - Lease 1 new vehicle (replacement) 14 I Huber Heights Water Dept. Annual Update

SUEZ Budget 2016 Budget Budget Budget Type of Cost Water Sewer Total Direct Labor $920,156 $201,986 $1,122,142 Energy $260,548 $57,193 $317,741 Chemicals $58,837 $58,837 Contracted Services $181,812 $10,860 $192,672 Communications $40,455 $8,880 $49,335 Materials /Supplies & Equip $127,654 $15,208 $142,862 Transportation & Travel $83,357 $18,298 $101,655 Administrative $190,784 $41,879 $232,663 Total Operating Expenses $1,863,602 $354,305 $2,217,907 15 I Huber Heights Water Dept. Annual Update

2016 Annual Rate Survey 16 I Huber Heights Water Dept. Annual Update

Huber Heights Staff Plant operations – 2 full time, 1 part time; Distribution & Collection – 7 full time, 1 part time; Customer Service & Billing – 5; Service Position – 1; Administrative – 2 17 I Huber Heights Water Dept. Annual Update