SUCCESS FACTORS TO ACCELERATE TRANSACTION BANKING IMPLEMENTATIONS Mukesh Mulchandani Kevin Connelly 1
Introduction Success Factors for Business Teams Success Factors for IT Teams About Go-Live Faster 2 Confidential
Success Factors for Business Teams • Where do you want to be? • Define competitive advantages and supporting product roadmap • Map your need for change to the product lifecycle and conduct an objective analysis of existing system features with business gaps • Phase functionality. Define your Minimum Viable Product (MVP) and a product roadmap from MVP to the Fully Functional System (FFS) • Where are you now? • Analyze strengths and weaknesses • Spend time understanding the incumbent system • Build detailed data/ feature mapping of the incumbent and new systems 3 Confidential
Success Factors for Business Teams • How do you get there? • Enterprise-wide buy-in; scope, objectives, deliverables, responsibilities, funding, resources • Compressive, fully integrated project map • Strong Program Manager/Management • Identify key risks and mitigate: • Wires highest risk, followed by other payment functions • Customized capabilities introduce new risks • Files / APIs – customer and internal • Data Migration • Plan Integrations Early: • Ensure that backend systems are available and integrated for validation • Include 3 rd party vendor timelines in overall 4 Confidential
Success Factors for Business Teams • Minimize Customizations: • Brutally prioritize and limit the number of customizations • Deploy the high priority, customized functionality early • Create Realistic All-In Timelines: • Provide for pilot, pilot adjustments and contingencies • Allow for vendor timelines • Ensure sufficient QA cycles • Account for holidays, quarter/month ends and year end • Include data and client migration components • Shared Go-Live Criteria: • Ensure enterprise status reporting/clarity • Share the list of user conversion failure points with the support team before the system goes live • Post go-live, divide the support team to champion specific functional areas of the application 5 Confidential
Establish a single metric to assess your readiness to Go-Live 6 Confidential
ACH Classification Tree Create ACH Payment Addenda No NA Yes Create ACH Type Prenote Payment Child Support WEB Yes No Frequency Confidential No. of Recipients No. of Payments TEL Using Direct NA Template 1 Time Yearly Daily TAX NA Half Yearly RET Weekly Quarterly No Monthly CTX Yes 1 Multiple 1 Multiple CCD PPD • In the above example, a maximum of 12096 (2 X 8 X 7 X 2 X 2 X 2 X 3 X 3 X 3) test cases are required to test every possible combination. With Classification Trees, a minimum of 8 test cases are enough . Thus, it provides you bare minimum test cases in a way that every 7 Confidential ‘classification’ is covered at least once.
Success Factors for IT Teams DIVIDER SLIDE HEADER TEXT GOES HERE 8 Confidential
Success Factors for IT Teams 9 Confidential
Success Factors for IT Teams • Model the performance testing data volume based on historic data of legacy system • Share plans of integrating applications (such as DB patches, server patches, release cycles, test cycles, upgrade plans) and track them closely using a project calendar • Review non-functional requirements with Line of Business and vendor before kicking off performance testing preparation • Avoid refreshing data in the integrating systems • Identify special data requirements early on in the testing phase 10 Confidential
Success Factors for IT Teams • Use a 4 pronged test strategy for data migration – Sample manual testing – Automated data verification – Data profiling – Functional testing with migrated data • Focus on release management to ensure that the configurations of SSO and other backend systems are similar across QA, Prod and PreProd environments • Maintain separate environments for data migration and development • Focus on interface contracting 11 Confidential
About Go-Live Faster We prevent your product launches and releases from derailing by making your implementations predictable. Some of our clients… Geographies Domains US: Wilmington, DE (HQ) Banking and Kansas City, MO Financial Services India: Pune, MH 12 Confidential
Thank You DIVIDER SLIDE HEADER TEXT GOES HERE www.golivefaster.com 13 Confidential
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