Student Engagement hello through your microphone or in the chat - PowerPoint PPT Presentation

We will start at 10am. Please say Student Engagement hello through your microphone or in the chat box. Tell everyone… Staff Network 1. Who you are. Tuesday 5th May 2020 2. What you do. 3. Where you work (normally!). Welcome! 4. The main challenges the lockdown has presented for your role. @sparqs_Scotland #sparqsSESN

Your sparqs team today… Eve Lewis , Director Stef Black , Senior Development Consultant (@sparqs_Stef) Simon Varwell , Senior Development Consultant (@sparqs_Simon) Megan Brown , Development Consultant (@sparqs_Megan) Denise McCaig , Development Consultant (@sparqs_Denise) Justin Walker , Development Consultant (@sparqs_Justin) @sparqs_Scotland #sparqsSESN

Agenda 10.15am sparqs’ response to the COVID -19 lockdown 11.00am Case studies Luca Filippi, University of Strathclyde Students’ Association Sue Livermore, Dumfries and Galloway College Rosamund Vickers, University of Stirling Students Union 11.30am Break 11.45am Workshops: institutional challenges for online engagement Developing and delivering online training Supporting course rep systems through online tools Supporting institutional/executive level engagement 12.45pm Conclusions 1.00pm Finish @sparqs_Scotland #sparqsSESN

Top tips for Zoom • You can use your audio or the chat box to speak. • You can also “raise your hand” if you want to say something. • Stay muted when not talking. • Keep us posted – we’re all learning too! @sparqs_Scotland #sparqsSESN

Your role has never been more important! • Learning and teaching is undergoing an unparalleled transformation. • Changes are affecting course , institutional and national arrangements. • Students need to be at the heart of all these decisions – including and especially urgent ones with short turnaround! @sparqs_Scotland #sparqsSESN

Quality teams Academic WHO departments Training reps Course reps Students Support Equipping Student departments committee reps engagement Enabling a culture Students’ association and academic of partnership officers representation Senior Enhancing quality management staff Institutional Connecting staff committees and students Understanding the WHAT National agencies national picture @sparqs_Scotland #sparqsSESN

sparqs’ response to the COVID19 lockdown Eve Lewis, Director @sparqs_Scotland #sparqsSESN

Our workplan - principles • Student Voice more important now than ever. • Imperative to have operational rep systems in place for start of academic year. • Ensure students can influence changes to the Student Learning Experience locally and nationally. • Our normal workplan has been paused. • We will focus on what institutions need now . • It contains fewer pieces of work, on a shorter delivery time. • It will be adaptable and responsive. @sparqs_Scotland #sparqsSESN

Process • Pre-Easter: check-in with all institutions. • Catch up with agencies. • National Education Officer Network/Student Engagement Staff Network this week. • Joint advisory Group (tomorrow). • Ongoing two-way communication. • Early summer: further check-in with all institutions. @sparqs_Scotland #sparqsSESN

Key projects Key messages on student engagement Effect on the Student Learning for sector leaders Experience Direct communications for course Institutional Support reps Operating and supporting course rep Quality arrangements and Sector systems Support Course rep training Officer induction and support Networks and Advisory groups @sparqs_Scotland #sparqsSESN

Two overarching themes Diversity: Mental health and Voice and Setting wellbeing

Key messages on student engagement for sector leaders • Short piece of guidance aimed at institutional and sector leaders and student officers. To include: – Institutional decision making – Quality processes – Supporting representative structures – Partnership • Other avenues for discussion? Lead staff member: Stef Black @sparqs_Scotland #sparqsSESN

Direct communications for course reps • Support recruitment and engagement of course reps • Where necessary, sparqs could communicate directly in a form that can be adapted by institutions/students’ associations. • Position course reps as part of national volunteering effort – endorsement from government/sector • Format? • Timing/frequency? Lead staff member: Justin Walker @sparqs_Scotland #sparqsSESN

Operating and supporting course rep systems • Series of short guidance documents covering a range of issues: – Recruitment – Training – Operating remotely – Pastoral role/signposting – Utilising rep structures – Course rep forums • Aimed at different audiences: students’ association, quality office, programme leaders • Focus on diversity of student voice: protected Lead staff member: characteristics, mode of study etc. Megan Brown @sparqs_Scotland #sparqsSESN

Course Rep Training • Flipped classroom model. • Our online module adapted and rolled out. • Online training session delivered by sparqs associate trainers or institutional associate trainers and other models. • Possible to book online training events as before. • Summer training residential for ATs/IATs Lead staff member: moved to mix of online module & events. Justin Walker and Nicola McIntosh @sparqs_Scotland #sparqsSESN

Officer induction and support • That’s Quality!: – Adapt existing online modules – One-day online event each for universities (July) and colleges (August), to focus the role of an educational officer at this time. – Late Oct/Nov (or when feasible): one-day joint university and college event; steady-state quality training. • NEON: timing to complement That’s Quality! • Finalise college education officer induction guide and supplement with COVID-19 specific guidance Lead staff member: for universities and colleges. Simon Varwell and • Institutional contact and support on induction. Denise McCaig @sparqs_Scotland #sparqsSESN

Effect on the Student Learning Experience • Tools to support student conversations around the effect on the SLE. • Linking course rep, faculty, officer and national officer conversations. • COVID-19-specific questions for the SLE blocks and adaptations for different groups. • Support for different mechanisms for discussion eg course rep conferences. Lead staff member: Megan Brown @sparqs_Scotland #sparqsSESN

Institutional support • Ensure materials reach institutional contacts. • Monitor need and adapt accordingly. • Provide tailored support to institutions most in need. • In the short term, support focussed on the COVID- 19-related work plans. Lead staff member: Simon Varwell @sparqs_Scotland #sparqsSESN

Quality arrangements and sector support • Work closely with sector partners to support their activities and student engagement in them. • Monitor quality arrangements and adapt our support accordingly. Lead staff member: Stef Black @sparqs_Scotland #sparqsSESN

Networks and Advisory groups • All will meet next semester/term. • Timing adapted to ensure frequency of contact fulfils need for support. • Likely to continue in online format for foreseeable future. Lead staff member: Various @sparqs_Scotland #sparqsSESN

Case studies @sparqs_Scotland #sparqsSESN

Our presenters • Luca Filippi , Student Engagement Support Staff, University of Strathclyde Students’ Association. • Sue Livermore , Student Engagement Officer, Dumfries and Galloway College. • Rosamund Vickers , Democracy and Representation Coordinator, University of Stirling Students Union. @sparqs_Scotland #sparqsSESN

CASE STUDY: SUPPORTING ONLINE STUDENT REPS AT THE UNIVERSITY OF STRATHCLYDE LUCA FILIPPI, STUDENT ENGAGEMENT SUPPORT STAFF (REPRESENTATION)

INTRODUCTION Student Engagement Support  Staff (Representation) Part-time providing administrative  support for Class Reps (over 700!) Guidebook created in response to  sudden change to online teaching Aim: help ease the transition for  Reps in supporting students online

THE GUIDEBOOK Strategies Reps can use for  ensuring students and classes are running effectively

THE GUIDEBOOK Strategies from staff on how to  effectively work from home and keep healthy! Contact details for signposting 

STUDENT ENGAGEMENT/CONCLUSION Unique opportunity to rethink student representation online  380,000 students enrolled in distance-learning courses (70% undergraduate)  What does the digital Rep look like?  Student Reps are meeting the challenge of online working brilliantly!  March saw record number of nominations for Class Rep of the Month  Long, meaningful nominations provided. Students are really recognising the work of their Student Reps!  https://www.strathunion.com/voice/studentreps/represources/ 

The New World Sue Livermore Student Engagement/Equality and Diversity Officer Dumfries and Galloway College