Strategic Alliances: New Ways of Delivering Public Services Tony Ciaburro Director of Environment, Development and Transport (EDT)
Northamptonshire Context • Population of 700,000 • strategic location at the heart of the country • Home to some world-leading brands (e.g. Silverstone) ...but, 99% of businesses are SMEs • • traditional industries work alongside the world- leading High Performance Technology sector of 1,000 companies, contributing £2bn to GVA • Fastest growth in the Country
Northamptonshire: Delivering Growth 80,000 new homes 70,000 New Jobs
Northamptonshire – Coherent Plans Economic Development, Land-use, Environment & Connectivity
Budget Pressures Massive reduction in public sector spend = Councils MUST do things differently Source: LGA Future Funding Outlook of AnyCounty Council
Impact of funding Pressures for Northamptonshire County Council • £177m savings made over past four years • Total NCC savings required over next 5 years - £126m • From an overall net service council expenditure of £ 428m • Against a backcloth of increased service pressures from a growing and ageing population
Focus on Outcomes EDT Directorate Function Strategic Outcomes • Highways & Transport • Health & Wellbeing • Waste • Economy • Fire Service • Low Carbon County • Economic Development • Leisure & Culture • Strategic Planning • Heritage • Environment • Connectivity • Energy • Energy • Archaeology • Environment • Trading Standards • Resilience
HALO Delivery Model: Commissioning Authority VIRTUAL COUNCIL (Open Sourced) COMMUNITY ENGAGEMENT T&H Police F&R MGWSP SHARED 3. BUFFER SHARED SERVICES SERVICES ZONE NCC CORE EC. DEV. WASTE NEP ENTERPRISE 1 2 HALO OTHER OTHER SERVICES SERVICES OTHER SERVICES OVERALL EFFICIENCY/SAVINGS/PRESSURE REMOVAL/INCOME = 10% TO 15%
Success of HALO within Environment Development & Transport Directorate. • Significant financial savings through transformation in service delivery (HALO ) - £ 35.3m over last 5 years. • A further £23.7m savings still to be made over next four years (2014-18) • 80% reduction in staff since 2011 (712 in 2011 to 145 now)*. *Excludes Fire & Rescue Service However..... Performance Levels Up! - Public Satisfaction Up! - Doing more with less!
New Approach Needed - Strategic Alliances (Focus on ‘Customers’ & ‘Place’) What is a Strategic Alliance? ‘Place - based’ non -transactional relationship with a significant national / multi-national private sector player, based on a shared agenda around a ‘common customer base’, to deliver win -win outcomes for mutual benefit. Essential Ingredients: Culture, Attitude, Behaviour, Trust NB. Only Local authority in the UK doing this!
Strategic Alliances: Mutual Aims • Creating Competitive Advantage • Developing a Smarter Green economy • Resource Security & Energy Wellbeing • Smart Living
The Vision... Digital Fluency: Smart Living • Use of intelligent technology and data analysis to enhance performance, resource efficiency, resilience and service delivery • Encompasses infrastructure, energy, utilities systems, data and information • Emphasis on interconnectedness of technology and analysis across different organisations, disciplines and systems • Digitally fluent; individuals, organisations and communities • EVERYONE BENEFITS!
Strategic Alliances – Who to date... Work underway with MGWSP, O2, Virgin media, Microsoft...
How Strategic Alliances Operate Long Term Relationship Realising the benefits to create Win-Win!
Strategic Alliances: Tangible Benefits • Direct & in-kind funding • Upfront investment • Cash savings • Energy savings • Knowledge Transfer • Sponsorship • Collaboration • £150m + of investment planned for Northamptonshire that would otherwise not have happened... and more in the pipeline!
Health &Wellbeing: Knowledge Transfer – Tele-health and Tele-care • Remote exchange of data between client & clinician to diagnose / monitor enabling people to live independently in their own home • Sharing the latest technology • Piloting approaches based on track-record of Strategic alliance relationship • Estimated savings to NCC - £11m per annum
Energy Efficiency: Free assessments of NCC Assets • Free site assessment of two former land-fill sites for major solar PV development • Free assessment of 650 NCC buildings for smaller scale re- newables • Free full feasibility study and business modelling of opportunity – by Strategic Alliance partners • Free £100k benefit to NCC for feasibility • Overall estimated benefits in excess of £1m per annum
The Economy: Direct payment towards inward investment campaign • B Gas paid for advert to help promote Northants as an investment location • Contribution enabled continuation of ‘Loves Northamptonshire’ campaign for another year
Heritage: In-kind & direct investment - Heritage Gateway • Demonstration Project of Smart Living through a showcase development in Northampton as part of the heritage gateway consortium. • Enhanced heritage offer with estimated Strategic Alliance partner input of £5m
Environment: Free Electric Vehicle Charging Points Proposal • Electric charging points free for all residents available throughout Northamptonshire • Paid for by British Gas to encourage electric vehicle take-up in future. • Worth around £1500 per house. • Potential overall investment £5m
Sustainable Transport: Venture Capital Investment to create Community Car Club • British Gas £500k venture capital to support national Community Car Club to promote electric vehicle use. • Scheme to provide electric vehicles for NCC use during day • Rented out @ £6 per hour to community in evening • Nissan investment of £50k for super-fast charger
Connectivity: Deployment of Superfast Northamptonshire The first area in England with a strategic approach • to achieving full coverage of Next Generation Access by 2017 • Investment of £20m (NCC, BDUK, BT) • Next Generation Strategy, including commercial loans • Strategic Alliance with BT and others
Culture: Upfront capital investment saved Theatre • Energy Performance Partnership between British Gas and Derngate Theatre to reduce energy costs. • B Gas provided upfront capital investment of £600k to replace broken boilers, and improve lighting. • Capital to be re-paid by energy savings over next 12 years • Plus provided two year sponsorship worth £3k • Stopped Theatre closing!
Leisure: Upfront Capital Investment • Energy performance contract between British Gas and Northampton Leisure Trust to improve energy use at 3 swimming pools • Upfront capital investment of c. £1.5m – to be re-paid from energy savings • Access to national British Gas swimming campaign • Plus direct Sponsorship
Future Direction - Where Next? • Many more benefits in pipeline supporting Digitally Fluent: Smarter Living vision... • More Strategic Alliances extended across a broader range of services... • Full implementation of HALO extended across the Council = New Authority Northamptonshire is the beneficiary not just the County Council
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