Storyville y e Arun Ganesan n John Horstman n Mahvish Nagda a Eva Shon n
Original plan Target users Target tasks • Recent retiree R i • Travel T l • Recent immigrants • Community building • Small business owners • Employment finding Rationale: Seniors have time e to travel once they retire. Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon n
First design Retirees use the app to searc ch for senior discounts or other relevant informatio other relevant informatio n while traveling n while traveling Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon n
First evaluation n What we liked What didn’t work • Retirees providing R i idi • Not different enough N diff h relevant input for other from existing apps retirees retirees • What qualifies as a Wh lifi retiree-friendly activity? Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon n
Second design Seniors can follow tours or c create tours for other traveling seniors rate bus traveling seniors, rate bus sinesses record text and sinesses, record text and audio feedback about loc ations, and more. Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon n
Second design Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon
Second evaluat tion What we liked What didn’t work • User-built tours U b il • Too much functionality T h f i li drowned out the core • Audio tour feature purpose of the app purpose of the app • Too much detail about the tours added the tours added unnecessary complexity Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon n
Reflecting on n needs • Once old, people feel mor re like contributing to the local community that they local community that they y have lived in and like y have lived in and like telling stories to the next generation.* • Seniors enjoy engaging a • Seniors enjoy engaging a nd educating their nd educating their communities. • Traditional tour guides ar • Traditional tour guides ar e formal & impersonal. e formal & impersonal *The Rural S chool Community Center L. J. Hanifan Annals of the American Academy of Political and S oci ial S cience Vol. 67, New Possibilities in Education (S Vol 67 New Possibilities in Education (S ep., 1916) (p ep 1916) (p pp. 130-138) pp 130 138) Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon n
Final design Target users Target tasks • Recent retiree R i • Travel T l • Recent immigrants • Community building • Small business owners • Employment finding Rationale: S eniors have sto ories they want to share about the places where th ey live. Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon n
Why m obile? • Hearing stories about a pl lace while you're actually there enriches your exper there enriches your exper rience rience • App provides tour directio ons Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon n
Existing apps Rick Steve es’ Audio Europe S lf Self-guide id ed audio tours for d di f points of i interest in Europe • Tours are generic and imp personal • Users can’t create their ow wn tours • Only available for Europea an locations Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon n
Existing apps EveryTrai il Pl Plot trips, i connect with other i h h travelers, share videos, and more • No user-created audio rec cording • Focus is current status, no ot shared history • Too many features Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon n
User Research "Designing for boomers is critica al -- someone turns 50 in the U.S. every seven seconds They wo every seven seconds. They wo on t give up style or on't give up style or performance, and they won't buy something made specifically for the aging beca use that's not how they see themselves. But if it's easier to h l B if i ' i o use and it speaks to their d i k h i needs, they'll love it. And if so mething is easier for a 65-year- old to use, it's going to be eas , g g ier for a 35-year-old to use.” y – GE's Marc Hottenroth "Marc Hottenroth is Building a Home Made for Ba "M H h i B ildi H M d f B aby Boomers," Fast Company, Feb 2011 b B " F C F b http://www.fastcompany.com/magazine/152/fas st-talk-marc-hottenroth.html Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon n
Persona 1 Miko Liu • • Ag Ag ge: 70 ge: 70 • Fa mily: Married, 2 kids, 5 gra g andchildren • Jap panese American • Sa n Francisco resident for 32 years Miko o has stories to share. Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon n
Persona 2 Bob Malone • • Age: 66 Age: 66 • Family: Widower, 3 kids • Retired veteran Retired veteran • Traveling the West Coast to enjoy retirement j y Bob is ready to learn. Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon
Scenario 1 Miko’s daughter tells her ab out the Storyville app that lets people share the histo lets people share the histo ories of their ories of their neighborhoods. Miko makes a tour of Japantown sharing Japantown, sharing the details and the details and anecdotes that only a local would know. a local would know. Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon n
Scenario 2 Bob drives into town and wa ants to start exploring, but he’s tired from the drive s he s tired from the drive s o he s looking for o he’s looking for something relaxing. He opens up the Storyville app and searches for a app and searches for a short tour. Miko s sounds nice, so he Miko’s sounds nice so he decides to try it out. Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon n
Dem onstration
Conclusion Miko is happy to have shared a Bob had fun learning about piece of her history piece of her history a new city from a local a new city from a local. with someone. Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon n
Thank you! y Arun Ganesan John Horstman Mahvish Nagda Eva Shon
Next version • Create tours remotely without using GPS • Upload photos for loca ations • App automatically pul pp y p ls historical photos for p locations • Augmented reality tou • Augmented reality tou ur ur Storyville | Arun Ganesan, John Horstman, Mahvish Nagda, Eva Shon n
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