St Strategic gic Planni anning Revie view Thursday, October 13th, 2016
Alignme gnment nt Cl Clari rity y … Co Consi sistency … Co Commitment
Performance Management System Essential Elements of a Strategic Plan Balanced Scorecard Performance Basis for Performance Measures Goals Financial Success Customer Focus Strategic Public Value & Benefit Initiatives Internal Process Internal Capacity Long term Goals Accountability 4
Balanced Scorecard Balanced Scorecard Financial Management Success Decisions Basis for Performance Customer Goals Service Value and Financial RESULTS Success Benefit Customer Focus • High Performing Public Value & Internal Organization Benefit Processes Internal Process • Sustained Results Internal Capacity Internal • Financial Stability Capacity - People Long term Goals • Stakeholder Trust 5
Balanc lanced S Scoreca recard rd Vis ision ion Mis issio ion LT G Goal: l: LT G Goal: l: LT G Goal: l: LT Goal: l: LT G T Goal al : : Financi cial Custo tome mer Proc ocess ss Pe People Value B Benefit LT LT LT LT LT LT LT LT LT LT LT LT LT LT LT LT LT LT LT Measure Measu easure Measu easure Measu easure Measu easure Measu easure Measu easure Measu easure Measu easure Measu easure Initiatives Initiatives Initiatives Initiatives Initiatives Initiatives Initiatives Initiatives Initiatives Initiatives Ali lignment In Integ egrat ation
Balanc lanced S Scoreca recard rd VISION ON Initiatives Yr 4 Yr Yr 3 Yr Initiatives Yr Yr 3 CURRENT CURRE NT Yr 2 Yr es Yr Yr 2 Initiatives Yr Yr 2 STA TATE Yr Yr 1 Yr Yr 1 Yr 1 Yr es Yr 1 Yr Initiatives es es
Strategic Planning Process Input Data Vision, Mission & Values Management Review Cycle Long Term Goals Implementation of Monthly/Quarterly Performance strategic initiatives Mgmt. Review Measures Initiatives Data Data SWOT Analysis Collection Self Assessment Data Annual Strategic Planning Session Recalibrate Using Supporting Data
Flywheel
It It Is A Is All A ll Abo bout L Lear arning Use the Scorecard to learn: How effective your strategies are If you are achieving your goals Ask questions – no excuses or blaming Understand your performance Identify areas for process improvement Keep focus on future
Example
Entomology • Thursday, August 4 th , 2016 (Carol Black, David Crowder, Laura Lavine, Jeb Owen, Steve Sheppard, Rich Zack, David James, Doug Walsh, Betsy Beers, Vince Jones, Catherine Daniels, John Stark, Vince Herbert, Allan Felsot, Rose Zhu, Bev Gerdeman, Adam Williams ) – Vision – Mission – Values – Long Term Goals – Long Term Performance Measures • Friday, September 14 th , 2016 ( Steve Sheppard, Allan Felsot, Rose Zhu, Bev Gerdeman, Adam Williams, Paul Nabity, Bill Snyder, Jeb Owen ) – Strategic Initiatives (Actions taken to achieve goals) 12
Wh What’s Next? Next?
Method Methodol olog ogy A I L D Approach (Plan), Deployment (Do), Learning (Check), Integration (Act)
I A L D
Ty Typi pical F l Follo llow-up Initiative leads will create an IPW, gather team members and schedule updates Joint Meeting with all Leads (30 days) At the Annual strategic planning retreat, you will be asked to report on status (completed (SOP), on-going, or new option)
Que Questions stions
WSU Leadership Campuses Branch Offices Research Facilities Extensions Subsidiaries Alignment Integration
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