Welcome to USP2030 Webinar #3 Social protection and social security organised by socialprotection.org , and the International Policy Centre for Inclusive Growth (IPC-IG)
USP2030 Webinar Series #USP2030series organised by
Join the USP2030 Webinar Series Online Community There you will find a repository of webinar materials and suggested readings, as well as information on the upcoming webinar sessions of the USP2030 Series. https://socialprotection.org/connect/communities/usp2030-webinar-series-online-community
socialprotection.org presents: Ass ssessin ing the perf rform rmance of so socia ial l protectio ion systems: Social protection and social security Exp xperie iences usin sing th the Co Core Dia iagnostic ic In Instrument (C (CODI) I) in in Le Lebanon, th the Phil ilip ippin ines, , and Guatemala la Panellists Guillaume Filhon , Senior Social Security Technical Specialist, Project Manager, International Social Security Association (ISSA) Laura Alfers , Director, Social Protection Programme, Women in Informal Employment: Globalizing and Organizing (WIEGO) Natalia Winder Rossi , Social Protection Team Leader - Senior Adviser, Food and Agriculture Organization of the United Nations (FAO) Moderator Luca Pellerano , Senior Social Protection Specialist for the Arab States, International Labour Organization (ILO)
USP2030 Webinar #3: Social protection and social security Panellist Guillaume Filhon ISSA Guillaume Filhon is a French civil servant, graduated from the French National Administration School for Social Security. Mr Filhon used to be a deputy executive (as chief of staff) of the French Pension Scheme for the private sector, and then the acting Director of a local agency for family benefit. After that, he became the French Delegate to the European Union for French Social Security schemes, and then was recruited to the ILO to become a Senior technical specialist (P4) in charge of the ISSA Guidelines, Pensions issues, Contribution collection Issues, and Social Security Fraud issues. He has four Masters 2: one on Political Sciences (Sciences Po Bordeaux), one on Social Security Engineering (University Paris-Saint Quentin), one on European Social Security Law (Catholic University of Louvain, Beligum), and one on Public Affairs Management (Sciences Po Paris). He also has obtained certificates from French management schools for civil service issues: One from the National Administration School for Social Security (EN3S) and one from the National Administration School for general affairs (ENA).
USP2030 Webinar #3: Social protection and social security Panellist Laura Alfers WIEGO Laura Alfers is the Director of the Social Protection Programme of the global research-action- advocacy network, Women in Informal Employment: Globalizing and Organizing (WIEGO). In her work for WIEGO, she has worked with organizations of informal workers in Latin America, Sub-Saharan Africa and Asia to better understand the risks faced by these workers and the possibilities for developing holistic solutions which cross the domains of social protection, public services and urban infrastructure. Laura completed her PhD at the University of KwaZulu-Natal in South Africa, and currently holds a position as Research Associate in the Department of Sociology at Rhodes University also in South Africa. She is the co-editor with Jim Midgley and Rebecca Surender of the forthcoming Handbook of Social Policy and Development (Edward Elgar).
USP2030 Webinar #3: Social protection and social security Panellist Natalia Winder Rossi FAO Natalia Winder Rossi is a Senior Social Protection Specialist with policy and programmatic experience in Latin America and Eastern and Southern Africa. Currently, she leads the Global Social Protection team in FAO, Rome, while acting as senior advisor for the Rural Poverty and Resilience Strategic Programmes. She is leading FAO’s work in strengthening policy and programmatic linkages between social protection, productive inclusion, nutrition and resilience. Moreover, Ms Winder has supported governments in the design of risk-informed and shock responsive systems, as well as representing FAO in inter-agency technical discussions on the role of social protection in protracted crises, fragile and humanitarian contexts. Prior to joining FAO, she was the Senior Social Protection Specialist (Social Protection) at UNICEF’s Regional Office for Eastern and Southern Africa, and Social Protection Officer in UNICEF-Headquarters in New York, where she led UNICEF’s support across twenty- one countries, led the work on HIV-Sensitive Social protection, and supported the development of a regional framework on social protection and resilience.
USP2030 Webinar #3: Social protection and social security Moderator Luca Pellerano ILO Dr. Luca Pellerano is a development economist with comprehensive experience in social protection systems reform. He is currently a senior social protection specialist for the International Labour Organization (ILO) in the Arab States region. Until recently Luca has worked as advisor on social security for ILO in Zambia, Malawi and Mozambique. He has provided technical assistance on the design, implementation and evaluation of contributory and non- contributory social protection systems and programmes in Eastern Europe, Central Asia and Sub- Saharan Africa, including on issues of institutional coordination, social protection financing, social health protection, pension reform and the extension of social security to the informal economy. He has been coordinating the TRANSFORM Capacity Development initiative in Africa and has made a number of academic contributions in the field of social protection. Prior to joining the ILO Luca was leading the Poverty and Social Protection team at Oxford Policy Management (OPM) and a Research Economist at the Centre for Evaluation of Development Policies (EDePo) at the Institute of Fiscal Studies (IFS) in London. Luca holds a Ph.D. in Economics and Applied Quantitative Methods from the University of Genoa and a MSc in Economics from the University College London.
Social protection and social security Submit your questions to the panellists simply type them in the chat bar Also, interact with us on Twitter (#U #USP2030series es) @SP_Gateway @socialprotectionorg
Promoting excellence in social security The ISSA Centre for Excellence in Social Security Administration How to tackle Social Security Identified challenges Guillaume Filhon Senior Technical Specialist / Guidelines Coordinator www.issa.int
Promoting excellence in social security Social security administration matters ◼ Social security protects individuals and contributes to societal and economic development… ◼ …but only when it is administered effectively and efficiently ◼ Excellence in administration is a constant process of improvement in a challenging environment 11 www.issa.int
Social security administrations are facing diverse challenges worldwide 12
Promoting excellence in social security 13 www.issa.int
Promoting excellence in social security “ We have to introduce reforms while cutting costs and improving service delivery? ” Is there a right way to do this? “ Our stakeholders are looking “ for better service delivery. How do I balance cost, quality, ” Where and how do we start? ease-of-use and future-proofing ” in my ICT strategy? “ Advisors give me conflicting advice “ ” Improving contribution on investment. Which advice is best? ” collection - where do I start? “ We could do a lot better “ The increased number of helping people get back to disability claims concerns ” work. How we can improve? ” me – how to improve? www.issa.int
Introducing the ISSA Centre for Excellence 15
Promoting excellence in social security The Centre for Excellence – an historic innovation ◼ Built on best practice from social security organizations around the world ◼ Offers high-value services – regardless of where your organization is in terms of its administrative development ◼ Based on an unparalleled understanding of most of the world’s social security institutions 16 www.issa.int
The ISSA Centre for Excellence: A roadmap to tackle these challenges in social security administration 17
Promoting excellence in social security The ISSA Centre for Excellence ◼ New set of ISSA services to encourage, facilitate and support member institutions’ work towards administrative improvements. ◼ Offers a package of services to provide institutions with practical support to overcome the four typical challenges: − To obtain the necessary knowledge to set the right objectives; − To assess gaps and needs, and define a prioritized action plan; − To implement improvement initiatives; − To evaluate progress and receive recognition for achievements. ◼ The services of the Centre for Excellence are based on the ISSA Guidelines for Social Security Administration. ◼ Find out more: www.issa.int/excellence 18 www.issa.int
Obtain knowledge 19
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