SOCIAL IMPACT Being a Responsible Business Phil Loney Phil Loney Group Chief Executive
KEY KEY SUC UCCESSES IN IN 201 2018 OUR R HIGHLI LIGHTS Financial Performance Non-Financial Performance 1.4m 1.4m £114bn £114bn £396m £396m 81% 81% Funds under management Total number of members (2017:£114bn) EEV operating profit (2017:1.2m) before tax Employee engagement (2017:£329m) survey response (2017:80%) £150m £150m £455,000 £455,000 202% 202% ProfitShare aftertax Foundation grants and (2017:£142m) Community donations in Solvency II capital ratio 2018 (2017:£299,000) (2017:228%)
HIGH-LEVEL SOCIAL IMPACT AREAS THE KEY SOCIAL PROBLEMS FACING EACH AREA OF OUR BUSINESS Insurance Pensions Investments Taking on the Building Strengthening Financial Responsible Long-term Savings Resilience Business Crisis
WAYS WE HAVE AN IMPACT WE’LL DO MORE IN EACH OF THESE Pr Products oducts & Ser Services vices - driving up standards for everyone In Investments estments - building better businesses that are well governed Campaigning & Lob Campaigning & Lobbying bying - being a leading voice in our markets and fighting for change Financial Educa Financial Ed ucation tion - building knowledge and confidence Trust usted ed Emplo Employer er - creating an engaged and inclusive working environment
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