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Social Impact Measurement Webinar AVPN Marlon van Dijk Managing Director Social E-valuator Introduction Marlon van Dijk (1983) studied Business Economics in Amsterdam and started her career at a Dutch consultancy business for social enterprises


  1. Social Impact Measurement Webinar AVPN Marlon van Dijk Managing Director Social E-valuator

  2. Introduction Marlon van Dijk (1983) studied Business Economics in Amsterdam and started her career at a Dutch consultancy business for social enterprises with the focus on creating earned income strategies and measuring social impact. Since 2008 Marlon van Dijk is involved in the development of Social E-valuator and from 2009 till 2012 she helped both for profit and non-profit organizations with the implementation of social impact management with software tooling as a self-employed consultant. From 2012 she is the Managing Director of Social E-valuator.

  3. Philosophy “What we measure affects what we do.” - Joseph Stiglitz, Nobel Prize winner in Economic Sciences (2009) -

  4. Mission Social E-valuator stimulates, facilitates and embeds social impact measurement to ensure social accountability. Social E-valuator makes social impact measurement better accessible, cost-efficient and enables to report about social impact in a consistent way. BHAG “to provide the best social accounting management system in the world”

  5. Organisation Preferred partners - Corporate specialists - Sector specialists social e- valuator™ tool Management support software Social Performance Management Expert partners Reference & database - Accredited practitioners - International orientation - Cooperative model Consults & training Community - Inspiration sessions - Online network - In-company training - Network events - Expert services - Webinars

  6. Ambassador Partners Expert partners Networking partners Knowledge partners Preferred partner

  7. Markets Family Private Equity Social Health Employment Housing foundations investors VENTURE PHILANTHROPY SOCIAL PURPOSE ORGANISATIONS PUBLIC INVESTING IMPACT INVESTING National Institutional Corporate Local Semi public Semi public Banks government investors Foundations government Banks Employability Corporate foundations Pension funds Health Recycle

  8. Products • Software : Access to our software tool that guides customer through the steps of Social Performance Management • Direct services: Expert services for end-customers, provided by Social E-valuator • Indirect services : Delivered by partners of Social E-valuator with whom we have a cooperative model (co-marketing, co-sales, co-delivery, co-execution and co-earnings) • Partner support: Training for partners provided by Social E-valuator, ranging from (paid) ‘Training on the Job’ to Quality Assurance and education services In Company Training (SPO) Embed Social Evaluation/ Monitor and Introduction Performance Verification improve Management Social Due Diligence (investor)

  9. Software tool The social e- valuator™ project software follows a ten step approach to assess social impact. Functionalities include: • Performance management • SROI calculation • Management accounts • Database on social performance indicators Since the software was launched (2008): • > 1800 analyses were made • > 100 companies were client • > 200 professionals were trained

  10. Customers

  11. Why use our tool? Public and private investors Social Purpose Organizations Public • Resource allocation • Legitimacy • Commissioning • Strategic management • Policy making • Financial management • Accountability • Operational management Private • Capacity building • Social due dillegence • PR & marketing • Investment selection • Accountability • Portfolio management • Benchmarking • Accountability

  12. Our princples • Involve stakeholders • Understand what changes • Value what matters • Only include what’s material • Don’t over-claim • Be transparant • Verify the results

  13. Case study

  14. Impactmap in PDF

  15. Valuing in PDF

  16. Non-quantifiable results

  17. Wrap up in prezi http://prezi.com/lv66zb1hd9-r/look-learn-case-rickshaw

  18. Customize

  19. Management tool

  20. Contact Post address Visiting address P.O. Box 10192 Koningin Wilhelminalaan 8 1001 ED Amsterdam 3527 LD Utrecht The Netherlands The Netherlands www.socialevaluator.eu info@socialevaluator.eu

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