SmartSA Vendor Summit Sustainability Karen Guz Director, Water - PowerPoint PPT Presentation

Aug 27, 2022 •139 likes •194 views

SmartSA Vendor Summit Sustainability Karen Guz Director, Water Conservation San Antonio Water System SAWS Operations Innovations Just a few examples Water Operations Remote Sensing; leak ID Camera Pipe Assessment Sewer

SmartSA Vendor Summit Sustainability Karen Guz Director, Water Conservation San Antonio Water System
SAWS Operations Innovations Just a few examples… Water Operations • – Remote Sensing; leak ID – Camera Pipe Assessment Sewer Operations • – Smart Manholes – Pipe Replacement Technology Contractor Locate Requests • – GIS enabled on-line system Advanced Meter Integration • – Pilot expected late 2019
Customer Relationships Innovations Meeting Customer Needs: • Call Center Improvements • Customer Service CRM soon! • My Account Portal • New saws.org soon! • High Bill Self Help Tools..soon!
Conservation Program Innovations CRM Platform: Salesforce • – Electronic Coupon Tools Weekly E-Newsletter with • Weather Based Watering Advice Personalized Monthly WaterSmart • Reports Random Control Trials: App Based • Irrigation Controllers, Flume Flow Sensors, Report Responses
Working With SAWS • Check our www.saws.org procurement information for services & produces needed • Have a solution for us? Send us information telling us about it.

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