From Concept to Conversions: How CNET (CBS Interactive) used interest to quickly create a new audience for a new site Session Title DIANA PRIMEAU Director of Member Services CNET (CBS Interactive)
Diana Primeau Director of Member Services CNET
Background
4
Challenge
Launching Roadshow 6
The Challenge – Competition for resources December dominated by ho holid liday mes essagin ing January dominated by the Con Consumer El Electronic ics Sh Show (CES) 7
Approach Step 1: Secure top-down internal alignment Step 2: Focus on core strengths Step 3: Foster interest prior to launch Step 4: Leverage existing resources Step 5: Expand into new media
Define processes 9
Stake in the ground 10
Determine MVP Minimum Viable Product Minimum Viable Bare bones, resource- Full-featured, resource- light product heavy product 11
Approach Step 1: Secure top-down internal alignment Step 2: Focus on core strengths Step 3: Foster interest prior to launch Step 4: Leverage existing resources Step 5: Expand into new media
CNET content 13
Approach Step 1: Secure top-down internal alignment Step 2: Focus on core strengths Step 3: Foster interest prior to launch Step 4: Leverage existing resources Step 5: Expand into new media
Roadshow – Teaser video 15
Roadshow – Newsletter sign-up page • Teaser newsletter sign-up page • This was originally linked in the soft announce video 16
Roadshow – Newsletter sign-up thank you email • Users who signed up with teaser received a thank you email 17
Approach Step 1: Secure top-down internal alignment Step 2: Focus on core strengths Step 3: Foster interest prior to launch Step 4: Leverage existing resources Step 5: Expand into new media
CBS site promotions 19
CNET site promotions 20
Promotion across CNET social channels • We launched on all social channels, working to build momentum and audience 21
Email send to current CNET subscribers Subject line: If you like cars, you’ll love this 22
Approach Step 1: Secure top-down internal alignment Step 2: Focus on core strengths Step 3: Foster interest prior to launch Step 4: Leverage existing resources Step 5: Expand into new media
Building a new social presence 24
Referral sweepstakes “Share your custom referral link with friends. For every friend who enters you’ll receive an additional entry (up to 5)” 25
Referral Sweepstakes - Site promotion 26
Detroit Auto Show – Launch and on-site signup 27
Results
Results – Roadshow newsletter subscribers 100k + 0 January 2015 December 2014 29
Top takeaway Work on things you are passionate about and, if you let yourself, you can be agile, scrappy and super effective.
Thank you Diana Primeau
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