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Department of Technology Services FY 2019 PROPOSED BUDGET HIGHLIGHTS General Fund County Board Work Session Monday, March 19, 2018, 4:00 p.m. Making Arlington a leading community that is vibrant , accessible and resilient , today and in the


  1. Department of Technology Services FY 2019 PROPOSED BUDGET HIGHLIGHTS General Fund County Board Work Session Monday, March 19, 2018, 4:00 p.m.

  2. Making Arlington a leading community that is vibrant , accessible and resilient , today and in the future.

  3. Department Overview • Completion of ConnectArlington • Number one Digital County – two years in a row • Defining Arlington’s Digital Destiny • Energy Sustainability • Place • Projects Added to MyArlington app 2 Department of Technology Services

  4. Department Overview • Electronic Payment for Permits (One Stop Arlington) • Digital Inclusion Initiative – Arlington Mill • Launch of Open Data Advisory Group • Increased telephone call capacity and redundancy 3 Department of Technology Services

  5. Summary of Proposed Budget Changes % FY 2018 FY 2019 Change Change Adopted Proposed $20,538,645 $22,020,099 +1,481,454 +7.2% Expenses - - - - Revenue 77.0 FTEs 74.0 FTEs -3.0 FTEs -3.9% Staff • Non-personnel expenses increase due to increased licensing, maintenance, data storage, and the transfer in of existing non- departmental funds for the Litigation Hold Program and the Open Data Program. 4 Department of Technology Services

  6. Detail: Proposed Reductions Elimination of Filled Cable Administrator Position Service Impacts Budget Impact Change: -$181,340 • Reduced oversight of cable television franchise agreements with Verizon and Comcast Staff Impact • Violations of terms will be delegated to County -1.0 FTE (filled) Attorney’s Office for enforcement • Renegotiation of franchise agreements in 2022 will be assigned to outside counsel 5 Department of Technology Services

  7. Detail: Proposed Reductions Reorganization of PRISM Functional Support Service Impacts Budget Impact Change: -$25,000 • Work will be redistributed between Department of Management and Finance (DMF) and DTS Staff Impact • A portion of the savings will be used to augment -2.0 FTE’s (filled) support required by DMF • Final resource allocation between DMF and DTS will be determined before start of FY 2019 6 Department of Technology Services

  8. Detail: Proposed Reductions Removal of 24/7 Desktop Support for County Employees Service Impacts Budget Impact Change: -$27,000 • Technical support calls and questions by County staff will only be answered during business hours, Monday to Friday, 7am until 5pm • The after-hours help desk averages 2.3 calls per day 7 Department of Technology Services

  9. Key Budget Considerations • Technology is now a part of everything the County does • Demand continues to grow exponentially, causing costs to increase. This leads to more reliance on contractors – the “hire” versus “acquire” issue • Operating costs for ConnectArlington will grow in FY 2020 – contractor costs • Reassessing technology footprints to reduce costs and increase mobility • Plans to reduce Data Center footprint through outsourcing (co-location) • Exploring Network and Phone convergence with APS • Staff vacancies at all time high – in excess of 15% (50% at management level) • Contributing factors – low regional unemployment and falling competitiveness of technology salaries 8 Department of Technology Services

  10. Detail: Proposed Reductions Reduce funding for Arlington Independent Media by 20 percent Service Impacts Budget Impact Change: -$90,852 • The FY 2019 Proposed budget reduces ongoing funding to AIM by 20 percent. AIM’s total support from the County for FY 2019 is $363,410. • The County is the largest single income category for AIM. • This reduction will require AIM to reallocate resources and reprioritize activities within its existing budget or find new funding to continue its current level of services. 9 Department of Technology Services

  11. Summary of AIM Funding Fiscal Year Total AIM County County Notes Revenue* Contribution Contribution as % of AIM Revenue (est.) FY 2014 666,877 481,482 72% - AIM received 1% of Comcast Franchise Fee Revenue - Free rent provided by Comcast FY 2015 742,101 477,740 64% - AIM received 1% of Comcast Franchise Fee Revenue - Free rent provided by Comcast FY 2016 831,989 482,682 58% - AIM received 1% of Comcast Franchise Fee Revenue - Free rent provided by Comcast FY 2017 703,430 484,140 69% - New franchise agreement signed in December 2016 - AIM received 1% of Comcast Franchise Fee Revenue, based on previous contract - Free rent provided by Comcast FY 2018 TBD 564,262** TBD - Reduced AIM funding by 5% ($29,878) - Offset by one-time funding for a half-year of rent payment ($110,000) FY 2019 TBD 363,410 TBD - Removal of one-time funding for rent ($110,000) - 20% proposed reduction in funding ($90,852) * Source - AIM revenue provided from AIM annual audit ** FY 2018 Budget represents a 5% contribution reduction, offset by a one-time increase for rent ($110,000) *** FY18 – FY19 “% of AIM Revenue” is based off the most recent AIM revenue provided for FY 2017 10

  12. Regional Comparison Jurisdiction Public Access Provides funding for a Funding Source In-house or 3 rd Party additional Public Access Station Arlington In-house (ATV) Yes, AIM ATV – Net Tax Support AIM – Net Tax Support Alexandria In-house No N/A 3 rd Party Fairfax No Franchise Agreements Loudoun In-house No Franchise Agreements Prince William In-house No Net Tax Support 3 rd Party Montgomery No Net Tax Support and Franchise Agreements 3 rd Party Prince Georges No Net Tax Support and Franchise Agreements District of Columbia In-house No Net Tax Support and Franchise Agreements 11 Department of Technology Services

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