Scott Ahlstrand Senior Vice President Talent Management Strategic Workforce Consulting Right Management
• Market Forces Reshaping the World of Work • Implications for Talent Management • HR’s Role in Navigating Certain Uncertainty Right Management, a ManpowerGroup Company – Proprietary Information Right Management | October, 2013 2
ManpowerGroup is the world leader in innovative workforce solutions. We leverage our global reach and local expertise of tens of thousands of people across more than 80 countries, making it possible for businesses to access the talent they need when they need it. ManpowerGroup Solutions provides clients with human resources outsourcing services primarily in the area of large scale recruiting and out-come based workforce intensive initiatives, thereby sharing in risk reward with our clients. Experis is the global leader in professional resourcing and project based workforce solutions. With operations in more than 50 countries, we deliver 53 million hours of professional talent specializing in IT, Finance and Engineering to accelerate clients’ business each year. Right Management is the global leader in talent and career management workforce solutions. Through our innovative and proprietary process, we leverage our expertise to successfully increase productivity and optimize business performance. Manpower is the global leader in contingent and permanent workforce solutions. We provide the personal flexibility and agility businesses need with a continuum of staffing solutions. Right Management, a ManpowerGroup Company – Proprietary Information Right Management | October, 2013 3
The World Is Experiencing A New Reality Eras defined by the Era defined by the Eras defined by the domains people ingenuity of raw materials people conquered with ever- individuals and of bent to their will: increasing technology: the community: • Stone Age • • Industrial Age Human Age • Bronze Age • Space Age • Iron Age • Information Age Right Management, a ManpowerGroup Company – Proprietary Information Right Management | October, 2013 4 Source: ManpowerGroup’s “Leading in the Human Age: Why an era of certain uncertainty requires new approaches in the World of Work” 2013 Future Forces
The Human Age Ecosystem Continues to Evolve 2013 Future Forces • Macro-economic forces are growing stronger and more intertwined, pushing and pulling in different directions until they become impossible to separate – like a Gordian Knot. The only certainty is uncertainty Right Management, a ManpowerGroup Company – Proprietary Information Right Management | October, 2013 5 Source: ManpowerGroup’s “Leading in the Human Age: Why an era of certain uncertainty requires new approaches in the World of Work” 2013 Future Forces
Talentism is the New Capitalism • Talent, as capital once was, is becoming the scarce resource in the economic world. – A nation or corporation’s means of attracting, mobilizing and liberating talent is a key competitive differentiator. • Human potential is a major agent of economic growth. – How to unleash and then leverage that potential is a key question organizations need to answer. Talent is emerging as the new “it” factor. Right Management, a ManpowerGroup Company – Proprietary Information Right Management | October, 2013 6 Source: ManpowerGroup’s “Leading in the Human Age: Why an era of certain uncertainty requires new approaches in the World of Work” 2013 Future Forces
Future Forces LEADING IN THE HUMAN AGE: WHY AN ERA OF CERTAIN UNCERTAINTY REQUIRES NEW APPROACHES TO THE WORLD OF WORK REDEFINITION CERTAIN OF THE UNCERTAINTY SEGMENTATION OF MARKETS ECONOMIC TECHNOLOGICAL EVOLUTION: EVOLUTION: MATERIALIZATION SHIFTING SANDS OF GREAT ACCELERATE INVERSIONS Right Management, a ManpowerGroup Company – Proprietary Information Right Management | October, 2013 7 Source: ManpowerGroup’s “Leading in the Human Age: Why an era of certain uncertainty requires new approaches in the World of Work” 2013 Future Forces
Redefinition of the Segmentation of Markets Uncertainties of new world order • Solidarities and sharing are Implications for the WOW based around the groups Growth of protectionism and (bubbles) to which one belongs panic-driven government action The global ripple effect Corporate structures redefined • Redefined social and political HR leadership and innovation values from emerging countries • Climate of uncertainty • Instability creates tension A World of Redefinition Right Management, a ManpowerGroup Company – Proprietary Information Right Management | October, 2013 8 Source: ManpowerGroup’s “Leading in the Human Age: Why an era of certain uncertainty requires new approaches in the World of Work” 2013 Future Forces
EXAMPLES Redefinition of the Segmentation of Markets Shifting Fortunes of Nations Social Networks / Bubblization • The word “social” has shifted • Old world view of and been redefined. developing and developed markets is being – Opportunity: segment transformed and recreated people by interests and day-by-day other characteristics • Old groups and categories – Risk: over-exposure of no longer hold true, as new associations are born people to like-minded peers, which may distance them from those who think and operate differently Right Management, a ManpowerGroup Company – Proprietary Information Right Management | October, 2013 9 Source: ManpowerGroup’s “Leading in the Human Age: Why an era of certain uncertainty requires new approaches in the World of Work” 2013 Future Forces
Economic Evolution: Materialization of Great Inversions Perfect storm of crises leads to Implications for the WOW uncertainty Talent mismatch and skills shortage • Financial, economic – low growth escalate need for training and robust and high unemployment, fiscal, talent pipeline demographic, environmental and More flexibility and ways to share work technological Evolution of middle manager’s role Job displacements due to productivity as a result of the third economy gains; creation of 2 nd and 3 rd economy Shift to employment security instead • New technologies will replace and of job security create jobs A Collaborative and Humanistic Approach Right Management, a ManpowerGroup Company – Proprietary Information Right Management | October, 2013 10 Source: ManpowerGroup’s “Leading in the Human Age: Why an era of certain uncertainty requires new approaches in the World of Work” 2013 Future Forces
Third Economy Second Economy This approach states that overall A stage stemming from the productivity gains have reduced emergence of the second the number of jobs required for economy when a number of doing a number of tasks. jobs will likely disappear, resulting in the need for a new • Combined productivity (labor + skills. capital productivity): the growing trend for employers to do more with less and the integration of several digital technologies . Technology Takes Jobs Change in Managerial Role Right Management, a ManpowerGroup Company – Proprietary Information Right Management | October, 2013 11 Source: ManpowerGroup’s “Leading in the Human Age: Why an era of certain uncertainty requires new approaches in the World of Work” 2013 Future Forces
Technological Evolution: Shifting Sands Accelerate Implications for the WOW Technological change leads to New technologies to engage Gen Y disruption and creation of 2 nd New technologies have potential to boost economy productivity and innovation • New technologies face resistance Virtual work and crowdsourcing mean • Virtual work models = new normal geographical barriers matter less • New technologies and rise of Technology creates flexibility mobile open up new potential Increasing interaction between employers employees and consumers and employees through mobile devices • Virtual work models are reshaping Big Data continues to be a huge challenge the world of business and opportunity The Constant Evolution of Technology Right Management, a ManpowerGroup Company – Proprietary Information Right Management | October, 2013 12 Source: ManpowerGroup’s “Leading in the Human Age: Why an era of certain uncertainty requires new approaches in the World of Work” 2013 Future Forces
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