seda umgungundlovu generic presentation mike zondo 033
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seda uMgungundlovu Generic Presentation Mike Zondo 033 264 3100/ 078555 4925 mzondo@seda.org.za PRESENTATION OUTLINE 1. Rationale 2. Introduction 3. Backdrop 4. Client Journey Model 5. Seda TALK 6. Seda START 7. Seda BUILD 8.


  1. seda uMgungundlovu Generic Presentation Mike Zondo 033 264 3100/ 078555 4925 mzondo@seda.org.za

  2. PRESENTATION OUTLINE 1. Rationale 2. Introduction 3. Backdrop 4. Client Journey Model 5. Seda TALK 6. Seda START 7. Seda BUILD 8. Seda GROW 9. Seda RESCUE 10. Seda KZN Performance YTD 11. Conclusion 12. Way Forward

  3. 1. RATIONALE NATIONAL SMALL BUSINESS ACT Objectives Functions SEDA STRATEGY Impact Goal (Objectives) IMPLEMENTATION Practitioners Programmes/Offerings

  4. 2. INTRODUCTION Objectives of Seda as per NSBA (Amendment Act 29 of 2004) :  To design and implement development support programmes.  To promote a service delivery network that increases the contribution of small enterprises to the South African economy, and promotes economic growth, job creation and equity.  To generally strengthen the capacity of- o service providers to support small enterprises o small enterprises to compete successfully domestically and internationally.

  5. 2. INTRODUCTION cont… Functions of Seda as per NSBA (Amendment Act 29 of 2004) :

  6. 2. INTRODUCTION cont… Seda Strategy:

  7. 3. BACKDROP National government’s goal to create 5 million decent jobs in South Africa by  2020 Bring down unemployment rate to 15% o Labour-absorbing economic sectors such as agriculture, manufacturing and o services prioritised as key drivers of job creation  SME’s can serve as crucial engines of economic development and job creation Principal creators of new jobs o Can adapt more easily to market conditions o Typically employ more labour-intensive production processes o Have “lower capital costs associated with job creation” o

  8. 4. CLIENT JOURNEY MODEL  This model was developed from the functions of Seda as defined by the Act.  The aim is to provide services equitably through a strong partnership network.  This Model is both inward and outward focused.

  9. 4. CLIENT JOURNEY MODEL cont...  Challenges (outward focused): o Fragmentation of support agencies o Buy-in from Stakeholders o Quality of service o ROI o Relevance and flexibility of offerings o Resource limitations o Ineffective M & E

  10. 4. CLIENT JOURNEY MODEL cont...  Challenges (inward focused): o Practitioner skills o Staffing (insufficient staff/high turnover/poor recruitment) o Staff Morale o Quality of Service Providers o Insufficient Funding o “Target Driven” o Demand outstrips supply o Ineffective M & E

  11. 5. Seda TALK NETWORKS Entrepreneur Human Operations Profile Resources Seda TALK Access to Business Start Up 1 Business Idea TRAINING Markets Planning Co-operative Basic Training Business Business Feasibility Registration Skills ( optional) Legal & Finance Compliance

  12. 6. Seda START Technical support - Compliance Coaching -Access to Markets - Basic Systems Seda START Access to Finance Mentorship Facilitation

  13. 7. Seda BUILD Coaching Seda BUILD Technical support - Advanced Systems Mentorship - Supplier Development - MSP

  14. 8. Seda GROW Coaching Seda GROW Technical support - Product Development Mentorship - Expansion (Franchising) - Export Development

  15. SEDA TALK SESSIONS

  16. THANK YOU

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