SDP – WORKSHOP Pilot Group: Insurance Underwriter Lessons Learnt 2017 to 2019
In Introduction ITEM Description Number of Learners 35 + 2 RPL (INSETA Funded) Profile of Learners Underwriters (Current Employment) Junior Underwriters No Underwriting Experience Approach & Purpose To Upskill Employed Workers To Formalise Qualifications Industry Focus Formal – Insurance Sector & Sub-Sectors Short Term Long Term Medical Re-Insurance Learner Recruitment Nominatios by Employer Screened by INSETA Curriculum Duration 12 – 18 Months 3 Months RPL Mentor Profile Preferably current manager/supervisor of learner Extensive experience in Underwriting
First Final Assessment = EIS ISA No of Learners Submitted EISA Entry Packs = 20 No of Learners Wrote Mock Examinations = 17 No of Learners Wrote EISA Examination = 16 Date of EISA Examination = 6 th December 2018 Venue of EISA Examination = Batseta Midrand No of Assessors Used = 1 No of Moderators Used = 1 Profile of EISA Moderation Panel: - CEP Members ( ST, LT and Medical) - Prof Body Representative
IN INSETA Support & Monitoring Type of Support: 1. Development/ review of qualification – delegated role 2. Development and review of learner material 3. Funding for training delivery for pilot- other vehicles are Learnership and Bursary funding 4. Funding for Assessment Venue & Marking Services 5. Support for Certification Type of Monitoring: 1. Learner/mentor experiences 2. Appropriateness of formative assessment tasks 3. SDP/Facilitator performance 4. POE & EISA pack submission 5. On-going review of learner materials
Findings from Monitoring Mentors needed more workshopping by SDP to understand their roles as mentor. Learners struggled with finance/calculation related content of the qualification. Both mentors and learners complained about time versus their workload. The concept of an External Examination (EISA) and its conditions was widely accepted. Learners NOT exposed to Underwriting (experience or mentor) were finding the program challenging.
Areas of Im Improvement Stricter or improved No chopping & Better preparation of selection of learners changing of facilitators EISA candidates for and mentors. – enhanced expertise examination. Less required in delivery of focus on theory knowledge and delivery and more practical modules. focus on application to underwriting cases and scenarios Review of qualification Increased SDP support Relevant work and / or learner to Mentors & exposure and relevant material Employers. A coaching by provider mentoring agreement (SMEs) on practicals. is recommended
What to consider as a SDP when preparing for implementation a) Recruitment of learners, mentors to support implementation. b) Registration of learners on QCTO System (File 01 & File 02). c) Implementation plan for the rolling out of the modules. d) System for the collection/storage of learner evidence & POEs. e) Establish a learner support system to assist learners throughout the training duration.
Monitoring & Support Visits (A (AQP/QCTO) SDP to prepare a schedule for physical monitoring by AQP: - learner experiences - facilitator support - mentor support - general verifications (POE) QCTO conducts desk-top monitoring/verification based on information supplied via its learner portal. In addition, the QCTO conducts monitoring visits to the training delivery sites and the office of the SDP
IN INSETA AQP Monitoring by QCT CTO Confirmation of learner registration on QCTO system Drafting and approval of a QAS Addendum ( exam blueprint) EISA exam marking memo discussion EISA results moderation meeting EISA exam invigilation monitoring
Thanks you End of f Presentation
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