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5 November 2008 SCOTTISH HOUSE BUILDERS HEALTH & SAFETY FORUM How to reduce your insurance premiums Doug Smith Edinburgh Office douglas.s.smith@marsh.com Tel DDI 0131 311 4214 www.marsh.com Overview Market Conditions UK CONSTRUCTION


  1. 5 November 2008 SCOTTISH HOUSE BUILDERS HEALTH & SAFETY FORUM How to reduce your insurance premiums Doug Smith Edinburgh Office douglas.s.smith@marsh.com Tel DDI 0131 311 4214 www.marsh.com

  2. Overview – Market Conditions UK CONSTRUCTION Reluctance to underwrite fully adjustable policies – most Insurers require Min/Deposit.   Premium reductions on risks that have not been broked in last 2 years. On other risks rates are levelling.  RSA increasing renewal rates across the board - but still aggressive on New Business  EL rates are still falling - greater market choice for placing on mono line basis with low claims discounts leaving CAR/PL to be place with different Insurer at competitive rates.  Term deals and Standstill agreements still available. Motor fleet rates driven by claims. Many Insured’s reducing to TP, TPF&T or increasing  deductibles. AIG – not really a Construction Market, unable to write CAR and have Asbestos exclusion on PL.  D & O, PI and other financial lines have been falling but now levelling out – Insurers expecting to  seek increases in 2009 Marsh 1

  3. Overview – Key Construction Insurers Market Adjustment PL - Asbestos DE3,4,5 Basis Cover wordings Allianz Fully Silent Yes Zurich construction Fully Silent Yes Excludes „Fear of RSA Not Adjustable Yes Asbestos‟ ACE 85% min/deposit Exclusion Yes Other Markets – Various Various Various around 8 to 10 alternatives Marsh 2

  4. How to reduce premiums – Key Steps Insurance Risk Claims Options Profile Defensibility • Self Insure • Improve Your Risk • Health and Safety (Captives) Profile Systems • LTA • Proactive • Event management Brokering • Increased • Post event • Keeping claims Deductibles management below the claims • Manage Insurer threshold “Reserves” • Transfer risk to another entity • Premium Rebates Marsh 3

  5. Captives – Why Become Your Own Insurance Company? Insurance Options Captive Control Self- Rent-A- Insurance Deductible Captive Program Retrospective Programs Guaranteed Cost Cash Flow Reward For illustrative purposes only. Marsh 4

  6. Captives – Why Become Your Own Insurance Company? Growth in Captives 5500 5000 5085 4874 4500 4723 4458 4135 4242 4000 3966 3795 3500 3600 3397 3000 3006 3150 3175 2603 2760 2794 2500 2458 2000 1998 1796 1500 1599 1261 1000 1143 1089 500 0 1981 1983 1985 1987 1989 1991 1993 1995 1997 1999 2001 2003 Source: A.M. Best Marsh 5

  7. Why Are Captives Created?  Philosophically: Why pay for insurance that you hardly ever use?  More control over loss control and claims  Difficulty in finding insurance  Volatile insurance market pricing  Your losses determine your costs  Greater opportunity to manage the total cost of risk  Insurance company accounting and taxation  Construction clients will pay for insurance  How can I make a profit using a Captive? Marsh 6

  8. Benefits of a Captive  Your loss experience determines what you pay  Premiums are paid to insurance entity you own  Share in the underwriting and investment profit  Superior loss control and claims services  Insulation from cyclical marketplace  Potential wealth transfer mechanism  High quality membership selection  Reduced fixed costs Marsh 7

  9. Captives Captive Types/Benefits  Single Parent/Group/Rent-a-Captive – Single Parent – Loss projections $2.0M or greater – Group Captive – Loss projections $250k - $4.0M  Savings/Profit through: – “Validation” of insurance costs included in bids to Owner – Insurance premiums paid to captive are generally tax deductible and cover your expected losses insured by the captive – Captive tax benefits Marsh 8

  10. Captives (Continued) Captive Types/Potential Benefits – Minimize earnings volatility – captives are priced based on contractor‟s own loss experience/take out the volatility of insurance market – Wealth Transfer Vehicle – Builds equity Marsh 9

  11. Improving Your Risk Profile www.marsh.com

  12. Understanding the business context Marsh 11

  13. Risk Radar • Adverse • Raw Material Price Publicity Fluctuations • Brand • Allocation integrity Issues • Interest Rate • Litigation • Contracts/Risk • Joint Venture Fluctuations Management Financial Risk Transfer Strategic • Cost of Debt • Owner Liability • Design Issues • Succession Sources Risk • Loss of • D&O/General Partners • Shareholder Value strategy Rents Liability Growth Sources • Cost of Equity • Legal/Regulatory • Pensions • Product Compliance • Failure to satisfy • Fiduciary development potential investors Liabilities • Cost of Growth/ • Warranty issues • Contractual Expansion Capital • Investment • Geographic • Insurance Strategy • Research & Concentration • Seasonality of premium financing • Mergers and development Earnings • Key Acquisition • Liquidity & cash flow • Failure to Meet • Compliance Personnel Earnings/Yield • Competition • Inflation • Risk retention capacity • Board • Ownership Structure composition • Business Continuity/ Disaster Recovery • Construction/Remodeling • HR/Training • Product failure • Consortium Allocation • Economic Volatility • Project management • Product quality & forecasting • Business • Access Issues • Weather • Poor management Interruption • Delay in • Contractual issues processes • Political • Environmental Start Up • Own strikes Risk • Employees • Wind/Fire etc • Communications • Cost of risk • Business • Project • Security • Force Majeure continuity • IT issues Overrun issues • E-risk • Partnership relationship • Neighbourhood Complaints issues • Third • Employment Practices • Unforeseen Ground • PL to Third Parties Party/Vendors Conditions Liabilities exposures Hazard • Errors and • Supply Chain Issues • Technology Risks Omissions Operational • Tenant/Resident Risk Workforce Risks • Leasing Delays Bankruptcy Risk Sources Sources Telecommunications • Terrorism Marsh 12

  14. Proactive Brokering  Are they marketing your risk on a regular basis?  Are they getting insurer contributions for risk management work?  Do they have the appropriate corporate leverage?  How do they use your claims data?  If you have above average safety records do your insurers know? Marsh 13

  15. Staying below the optimal loss ratio  Do you know what the claims to premium ratio is for EL / PL in your business?  Keeping below the optimum can have a positive impact on your premiums  Watch out for insurer reserves – what should you be reporting? Marsh 14

  16. Claims Defensibility www.marsh.com

  17. Introduction  Why have a Health & Safety management system  Benefits arising from a good Health & Safety management system  What is a Health & Safety management system  Benchmarks Marsh 16

  18. A Good Health and Safety System Prosecutions Look after employees Enforcement notices and others Civil liabilities Le Legal gal Mor Moral al Premiums Business Business Uninsured losses Reputation Morale Productivity Marsh 17

  19. Benefits arising from an effective Health & Safety management system Marsh 18

  20. What is a Health & Safety management system 1. Management Commitment • Company Health & Safety Policy • Resource commitment 5. Management System Review • Roles & Responsibilities • Independent audits • H&S review meetings ACT 2. Risk Assessment PLAN CHECK DO 3. H&S Risk Control Programmes • H&S training • Control of contractors • Slips & trips • Fire Safety 4. Proactive & Reactive Monitoring • Manual handling • Housekeeping checks • Monthly Inspections • Incident Investigation Marsh 19

  21. Claims Defensibility – Most Common Issues  The need for more robust accident and incident investigations including the taking of photographs and statements  Training on accident investigations to understand and implement appropriate cause analysis particularly at line manager/supervisor level  Ensuring risk assessments are completed, suitable, sufficient and specific to all of the risks of the business  Incomplete health and safety policies or not updated and communicated to employees  Not able to evidence good or safe working practices  Providing evidence of routine workplace inspections and housekeeping operations  Need to evidence involvement of safety considerations in procurement procedures  Improved systems for reporting and acting upon near misses  Lack of evidence of firm action for breaches of health and safety (e.g. multiple oral warnings given to employee who does not wear PPE but no formal record made) Marsh 20

  22. www.marsh.com

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