safeguarding presentation
play

SAFEGUARDING PRESENTATION Graeme Burnett Content Introduction to - PowerPoint PPT Presentation

SAFEGUARDING PRESENTATION Graeme Burnett Content Introduction to Southern Housing Group What does the Group do Regulators Services on the Isle of Wight Safeguarding Lead Commitment Partnership working Challenges


  1. SAFEGUARDING PRESENTATION Graeme Burnett

  2. Content • Introduction to Southern Housing Group • What does the Group do • Regulators • Services on the Isle of Wight • Safeguarding Lead • Commitment • Partnership working • Challenges • Quarterly statistics • External Audit • Comments and Questions

  3. WHO WE ARE • One of the largest housing associations in Southern England • Own and manage over 25,000 homes to more than 60,000 residents • Employ over 900 people • Work with over 80 local authorities

  4. WHAT WE DO • Develop quality affordable housing • Provide range of options for rent and home ownership • More than 200 staff deliver personalised and high quality care and support to vulnerable people in a variety of settings

  5. REGULATORS • The Homes & Communities Agency • Non-departmental body and regulator of all social housing providers in England • Key activities include governance, financial viability and value for money, setting of consumer standards • Provision of investment in new affordable housing and improving existing social housing • Intervention • Care Quality Commission • Supporting People

  6. SERVICES ON THE ISLE OF WIGHT • General needs housing to more than 3,000 people • Care, support and housing management to more than 500 residents in supported and sheltered housing, extra care and residential care • Care and support to more than 400 customers in the community • Customer groups: learning disabilities, autism, mental health, older people, young people, frail elderly, homeless individuals and families, single parents

  7. SAFEGUARDING LEAD • Head of Services to vulnerable people on the Island • Strategic guidance Group wide • Delivery of mandatory annual training for all care and support staff on the Island • Quarterly reports to the Group Strategy Team • Annual review of policies and procedures • Monitoring alerts • Contractual and regulatory compliance • Co-ordinating attendance at external training sessions and conferences

  8. COMMITMENT • Mandatory training for all staff Group wide • Thorough reporting and data collation processes • Legal compliance with the Care Act • Representation on IW Safeguarding Board • Operational Tool kits • Customer awareness and feedback – Making Safeguarding Personal • Working practices reflect SAB framework and multi agency policy • Robust checking processes for staff • Staff handbook • Supervisions and team meetings promote discussion on current cases

  9. PARTNERSHIP WORKING • Information sharing and service level agreements • Independent representation • Working together on Group supported housing premises • LA Safeguarding Team • Case conferences and strategy meetings • Knowing and understanding the customer • Learning lessons

  10. QUARTERLY STATISTICS • A total of 44 alerts were made to Safeguarding in the last quarter to 30 th June 2016 involving suspected or actual incidents • The greatest number of referrals made were in relation to physical and emotional abuse and self neglect • The majority of alerts referred to customers living in the community • Only 3 alerts were in respect of customers receiving no care and support service • For those customers receiving a support and care service from us, the greatest number of alerts related to Young People and Mental Health services • From June 2015 to June 2016 we received a total of 159 Safeguarding referrals, 115 of these have now been resolved

  11. CHALLENGES • Reductions in funding • Living environment and breach of occupancy agreements • Lack of regulation – support to vulnerable people with personal budgets • Demise of the Forums • Lower level support needs • Housing Provider awareness - The Care Act and Mental Capacity • Learning from Adult Safeguarding Reviews • Achieving a safeguarding culture • Board representation – housing sector

  12. EXTERNAL AUDIT OF SAFEGUARDING Key findings and actions: • Increase Group representation on SA Boards • Increase Group representation at case conferences • Introduce a Safeguarding Lead for each region • Increase multi agency working • Develop joint working with other housing providers • Review policies and procedures to include reporting processes specific to each local authority • Review use of volunteers • Monitor programme of e learning to include staff induction

Recommend


More recommend