Rexel Worldwide expert in the professional multichannel distribution of electrical products and services for the energy world 30/04/2019
C O N T E N T S Rexel Our commitments A world of energy Our business For a better energy future A multi-specialist & multi-channel partner
Rexel A world of energy
Rexel supports its residential, commercial and industrial customers by providing a tailored and scalable range of products and services in energy management for construction, renovation, production and maintenance. — 4
Group profile X 2 650,000 Sales of energy efficiency products 13.37 € billion and solutions (since 2011) Active customers 2.1 € billion 26 Digital sales (webshops + EDI ) Sales 27,000 Countries Employees — 5
Three main business regions 36 % 55 % 9% OF SALES OF SALES OF SALES North America Europe Asia-Pacific Canada, Austria, Belgium, Finland, Australia, China (incl. Hong United States France, Germany, Hungary, Kong), India, New Zealand, Ireland, Italy, Luxembourg, Saudi Arabia, United Arab Netherlands, Norway, Emirates Portugal, Russia, Slovenia, Spain, Sweden, Switzerland, United Kingdom — 6
Solid fundamentals Adjusted EBITA 60 4.6 % % Well-balanced end-markets (in % of sales) of sales (€608.3 million) Group sales achieved in Gross margin 25% 24.7 countries where Rexel 30% % Industrial has a market share over 15% of sales Commercial Residential On a constant & same-day basis Organic growth 45% 3.4% 1.9% 5.1% 5.4% 5.2% 3.9% 2.8% 0.6% Q1 Q2 Q3 Q4 — 7 2017 2018
The Executive Committee and the Board of Directors BOARD OF DIRECTORS 17/02/2017 EXECUTIVE COMMITTEE Ian Meakins* Chairman of the Board of Directors BUSINESS OPERATIONS GROUP FUNCTIONS François Henrot* Deputy Chairman of the Board of Directors Patrick Berard Senior Independent Director Jeff Baker Chief Executive Officer CEO Rexel USA Fritz Fröhlich* Chairman of the Audit and Risk Committee Agnès Touraine* Laurent Delabarre Eric Gauthier Chairman of the Compensation Committee Group Chief Financial Officer CEO Rexel Hendrika Verhagen* Asia-Pacific Chairman of the Nomination Committee Marcus Alexanderson Sébastien Thierry Pierre Benoît Patrick Berard General Secretary and CEO Rexel Secretary of the Board of UK/Ireland – Benelux Julien Bonnel*** Directors Thomas Farrell* Roger Little Frank Waldmann Elen Phillips* CEO Rexel Group Human Resources Canada Maria Richter* Director François Auque Observer of the Board of Directors Nathalie Wright Nathalie Wright 40 % Group Digital and IT CEO Rexel Nordics Directors are women** Transformation Director 80 % Independent Directors** *Independent members **Excluding Directors representing the employees — 8 ***Director representing the employees
Our business A multi-specialist & multi-channel partner
Expertise at the heart of the value chain Rexel supports its residential, commercial and industrial customers by providing a tailored and scalable range of products and services in energy management for construction, renovation, production and maintenance. MANUFACTURERS OUR CUSTOMERS IN OUR 3 END-MARKETS Customer proximity Contractors, small and medium installers Lighting | Cables | Energy Management | RESIDENTIAL Large installers Supply chain excellence Electrical Installation Equipment | COMMERCIAL Renewable energies | Automation | Climate Industrial companies control | Safety & Communication | Tools Expertise/advice Public sector INDUSTRIAL Commercial sector end-users Services — 10
Creating value through 3 business approaches in 3 end-markets PROXIMITY PROJECTS SPECIALTY Residential 25% Commercial 45% Industrial 30% 60% 25% 15% % of Rexel sales in 2017 — 11
CUSTOMER PROXIMITY // Being close to installers Order picking suited to Rexel simplifies the work of installers by providing a multi-channel offering, assistance for the whole business process, each type of customer and customized training programs. In Finland, 100% of branches 2,000 over 16,000 operate 24/7 branches offering a comprehensive sales representatives including service (recommendation, advice 8,000 outside sales reps and training) The Esabora software suite enables installers to conduct energy pre-audits on site followed by the best recommendations 4,000 products Technical Order picking and business permanently available advice made simple proposals for customers. at each branch — 12
PROJECTS // Managing complexity and optimizing the supply chain Efficiently supplied, our customers also have access to innovative supply chain solutions, reducing costs by improving productivity. Supply chain services ensuring quick nonstop delivery On-site management of supply and inventories Compliance with all quality and safety standards Dynamic management of the product offering to meet the most specific needs Optimized budget proposals, multi-lot management of tendering Peninsula Paris Tailored made solutions (branches set-up on worksite, Rexel developed a electrical products kitting) made-to-measure supply chain solution based on the kitting process and provided nonstop supplies twice a week for over 2 years — 13
SPECIALTY // Developing expert know-how in specialized markets Specialized resources, expert skills and innovative solutions adapted to the specific needs of each industry: /OEMs (Original Equipment Manufacturers) /Data Centers /Agri-food, automotive, petrochemicals and mining industries /Retail, hospitality, hospitals… Capitol Light delivers expertise in the optimization of energy for lighting supplied to store chains, hotels, restaurants... Conducting of studies ahead of each project by our specialized teams Extended product/brand offering Site MTO (Material Take-Off) management Setting up of testing centers TCO (Total Cost of Ownership) optimization Specific digital monitoring solutions for the supply chain Capacity to offer cross-sale offerings or upgrades — 14
Maximizing customer contacts with a multi-channel approach The Rexel product offering is available anywhere, at any time, through multiple contact points. 2 BRANCH CALL CENTER Expertise, product availability Pick-up before 3 rings APPLICATIONS OUTSIDE SALES REPs Geo-localization, Business development easier procurement, pre-audit million customer contacts CUSTOMER WEB CONFIGURATOR TECH CENTER every day Expertise, product availability Specialists and cost estimates WEBSHOP EDI Expert chat service, self-service interaction Digital catalog, punch out Extended offering — 15
Optimal service quality thanks to 500,000 a powerful supply chain Rexel provides large-scale inventory management, product supply Orders processed daily from the leading manufacturers of electrical equipment, customized tools and a reliable supply chain. 99 . 8 % Rate of next-day order processing in Norway 104 logistic structures (distribution centers and hub (2016) branches) worldwide over Performance and reliability of supply chain solutions and information systems to serve our customers 50 % Permanent availability of 4,000 products at branches 50,000 products available with next-day delivery Group procurement with the 25 top suppliers — 16
Innovating and growing through digital technology In 2018, Rexel recorded €2.1 billion e -commerce sales (webshops and EDI) over 1 million A STRONGER E-COMMERCE PLATFORM Common platform (updates and upgrades for 11 countries simultaneously) unique visitors per month Enhanced content management (on the single platform) Optimized payment solutions INNOVATIVE APPLICATIONS Developed to meet customer needs 2018 Group Tailored to each market Webshop Sales In the United States, Rexel offers an application to make orders without delay: in a few seconds, using a photo taken at the worksite, an installer can access a product’s full details and € 1.3 bn check its price and availability in a database containing over 100,000 products Quickpix helps installers to automate orders from their working sites POWERFUL CRM TOOLS Specific knowledge of each customer and related life-cycle Detailed analysis of data for loyalty operations EDI Direct access to Rexel services — 17
Three strategic priorities 1 Accelerate organic growth : More customers X More SKUs Priorities per business approach: Proximity Projects Specialty (60% of total sales) (25% of total sales) (15% of total sales) Expanded footprint through Industrialization of the Improved capacity to meet new branches/counters product offering designed specific requirements for opening, accelerated for customers managing specialized markets. multi-channel approach industrial or commercial and constant improvement projects. in service standards. 2 Increase selectivity in capital allocation and strengthen financial structure 3 Improve operational and financial performance More information at http://www.rexel.com/en/group/strategic-roadmap — 18
Our commitments for a better energy future
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