RESOURCES Slides, additional resources, and a recorded version of today’s webcast will be available.
30 MINUTES
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TODAY’S PRESENTERS Steve Walker Noah Grayson CEO and Chairman Senior Vice President Walker Information Walker Information 8
PASSIONATE 9
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KNOWLEDGEABLE 11
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COMMUNICATOR 13
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COLLABORATIVE 15
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INFLUENTIAL 17
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ANALYTICAL 19
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FOCUSED 21
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INNOVATIVE 23
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CATALYST FOR CHANGE 25
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BUSINESS SAVVY 27
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Questions?
TODAY’S PRESENTERS Steve Walker Noah Grayson CEO and Chairman Senior Vice President Walker Information Walker Information 30
www.walkerinfo.com/podcasts
RESOURCES https://www.walkerinfo.com/walker-webcasts/the-effective-cx-leader
THANKS! Questions or comments? Feel free to contact any of our presenters Steve Walker Noah Grayson steve.walker@walkerinformation.com ngrayson@walkerinfo.com Resources from this webinar https://www.walkerinfo.com/walker-webcasts/the-effective-cx-leader Including a link to download “The Effective CX Leader” This webcast is a production of Walker, a customer experience consulting firm offering a wide range of services to assess, plan, execute, and optimize your CX initiatives so that customer experience is your company’s biggest competitive advantage. Find out more at walkerinfo.com . 34
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