transport of tomorrow symposium 2019 RE-IMAGINING TRANSPORT how design thinking creates new paths forward transport of tomorrow symposium 2019
oxygen of civilization TRANSPORT CONNECTS communities and commerce transport of tomorrow symposium 2019
how do we plan for to tomorr rrow when we tend to deliver solutions based what’s worked in the past? transport of tomorrow symposium 2019
WICKED problems open-ended, messy situations no right or wrong answers only better or worse transport of tomorrow symposium 2019
WICKED problems Themes 1. 1. What do transport users need? Understanding preferences & changing behaviours 2. 2. Putting systems together – creating an effective transport ecosystem 3. 3. Navigating the transition to connectivity and automation on our roads 4. 4. Traffic and congestion - moving people through our cities efficiently and safely transport of tomorrow symposium 2019
change agents begin by asking why? transport of tomorrow symposium 2019
https://www.youtube.com/watch?v=Hmj9lG9hcFg transport of tomorrow symposium 2019
READY sea change FUTURE dr drowni ning ng in in d dis isruptio ion transport of tomorrow symposium 2019
VUCA world volatility uncertainty complexity ambiguity transport of tomorrow symposium 2019
professional services in transition GU GUILD globalisation learn to known problems 200 year dance with digitisation history solid solutions disruption commoditisation fee deterioration demanding stakeholders transport of tomorrow symposium 2019
in transition transport of tomorrow symposium 2019
We have HISTORY transport of tomorrow symposium 2019
We have We have MARKETS EXPERTISE transport of tomorrow symposium 2019
We have PROJECTS WestConnex [ Sydney ] transport of tomorrow symposium 2019
We have the We have received USUAL STUFF RECOGNITIONS transport of tomorrow symposium 2019
differentiated transport of tomorrow symposium 2019
distinctive differentiated transport of tomorrow symposium 2019
distinctive There are two ways of being creative. One can sing and dance. Or one can create an environment in which singers and dancers may flourish. - Warren Bennis transport of tomorrow symposium 2019
distinctive mind set scalable skill set sustainable tool set knowledge set transport of tomorrow symposium 2019
THINK LIKE A DESIGNER knowledge set mind set the ways an organisation the way a person ORGANISATIONAL organise and deliver their work approaches their work INDIVIDUAL skill set tool set methods a person competencies an organisation invests uses to innovate in for people to be more productive WORK LIKE A DESIGNER transport of tomorrow symposium 2019
knowledge set mind set skill set tool set transport of tomorrow symposium 2019
distinctive benefits fosters engagement aligns decision-making enables creativity accelerates delivery facilitates agility de-risks disruption transport of tomorrow symposium 2019
knowledge set mind set distinctive skill set tool set transport of tomorrow symposium 2019
tool set [ wo work like a designer ] mind set [ th think like a designer ] skill set [ eng engage like a designer ] transport of tomorrow symposium 2019
like a designer tool set work transport of tomorrow symposium 2019
like a designer tool set work THE PROBLEM OPPORTUNITY FRAMING PROBLEM SOLVING DIVERSITY of THINKING STRUCTURED THINKING STAKEHOLDER VALIDATES NEED DATA VALIDATES SOLUTION EMPATHSISE SOLUTIONIZE transport of tomorrow symposium 2019
mind set think like a designer Inquisitive Demonstrating the Resourceful The ability to find quick, intellectual curiosity to explore and experiment in order to learn. clever ways to overcome adversity. Co-creative The ability to embrace Fearless The ability to make bold, brave divergent thinking, create a shared decisions whilst facing challenge and purpose and facilitate the invention of adversity. new value . Engaging The ability to meaningfully Unconventional thinker The desire exchange ideas, communicate a compelling vision and align others to challenge norms and shape ideas in towards a goal. the pursuit of what might be possible. Commercial The ability to navigate Sense maker The ability to draw competitive challenges, external drivers significance from disparate factors, and internal systems that impact business interpret new relevance and create performance. meaningful insights. transport of tomorrow symposium 2019
mind set think like a designer attributes a quality or feature regarded as a characteristic or inherent part of someone inclination explorer connector a person's natural tendency or urge to curator director act or feel in a particular way; a disposition ™ transport of tomorrow symposium 2019
mind set curator ™ director explorer connector Challenges the norms Methodical Values deep connections Direct Imaginative Meticulous Consensus oriented Competitive Idea-generator Enjoys planning Prioritizes others Goal oriented Inquisitive Risk avoidance Empathetic Tough-minded Future focused Pragmatic Facilitator Mechanically inclined Dreamers Seek reliability, Scalability Listener Thrive in high-pressure Optimistic Structured Compassionate Dealmakers Embrace risk Quality, fool-proof systems Collaborative spirit Strive for bigger, better e x p l o r e r c o nne c t o r curator dir e c t o r transport of tomorrow symposium 2019
mind set ™ explorers ADHOCRACY flexible, informal structures guided by inspiration, motivated to reinvent the world explorers [ Steve Jobs’ Apple; Walt Disney ] curators HIERARCHY established policies, processes, procedures, addresses challenges with rigorous producers analysis [ McDonalds; Toyota ] connectors COOPERATIVE CLANS shared values, seek consensus, consider diverse perspectives a plus connectors [ Doctors without Borders; Habitat for Humanity ] directors COMPETITIVELY AGGRESSIVE , Focused, disciplined execution to achieve domination [ Microsoft, McKinsey ] transport of tomorrow symposium 2019
TACKLING TRANSPORT together! transport of tomorrow symposium 2019
skill set Building a CASE for change ™ …when you have an open-ended, high-stakes situation People come together around a problem separate over solutions People come together to achieve an aspiration what’s your moon shot transport of tomorrow symposium 2019
skill set Building a CASE for change ™ INCREMENTAL CHANGE occurs over time STEP CHANGE occurs in significant shifts transport of tomorrow symposium 2019
skill set Building a CASE for change ™ ™ ASPIRATION CURRENT STRATEGY EXECUTION transport of tomorrow symposium 2019
skill set Building a CASE for change ™ ASPIRATION envisio ision CURRENT art articulate ate STRATEGY ac actions A conversational construct to help teams: articulate understanding, EXECUTION envision what’s possible, shape actions , and ac activate ate activate decisive planning. transport of tomorrow symposium 2019
THINK LIKE A DESIGNER mind set knowledge set the way a person the ways an organisation approaches their work organise and deliver their work ORGANISATIONAL ™ INDIVIDUAL distinctive skill set tool set competencies an organisation methods a person invests in for people to be more uses to innovate productive WORK LIKE A DESIGNER transport of tomorrow symposium 2019
volatility vision reframe uncertainty understanding clarity complexity alignment ambiguity transport of tomorrow symposium 2019
Goldilocks Hack the plan decisions innovate made just right by challenging the status quo E Invisible corridors Zero shared opportunities good for us hiding right in front of us good for the planet transport of tomorrow symposium 2019
history is written by the person holding the pen transport of tomorrow symposium 2019
today begins a new future Yet to be written - transport of tomorrow symposium 2019
Thank you RE-IMAGINING TRANSPORT thinking, working, aligning like a designer to create new paths forward transport of tomorrow symposium 2019
BOOKS THAT ARE USEFUL, USABLE, & ENJOYABLE! ART OF INQUIRY DECISION MAKING NEGOTIATION CONVERSATION DIAGRAMMING FACILITATION AURECON’S DESIGN WAVE DESIGN WAVE TOOLS CANVAS COLLECTION VISUAL THINKING transport of tomorrow symposium 2019
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