PreAccident Podcast Human Performance Highly Reliable - PowerPoint PPT Presentation

Todd Conklin PreAccident Podcast

Human Performance Highly Reliable Organizations Todd Conklin PhD Human Performance Improvement/ HRO Toddconklin@ gmail.com

Never take a sleeping pill And a laxative at the same time. In any order… Conklin

The Safety Journey So Far… Compliance • Behaviors • Policy/Rules • Enforcement Accidents Design • Human Factors • Process Safety • Standardized Fatality Human Systems Serious Event Performance • • New View Not like others • • NO near misses Not Individual • • Organizational Exist in success Time • issues Identified Understand work Conklin

Safety Traditional Differently Safety 1. Workers are not the 1. Workers are the problem to be fixed. problem – They are the problem solvers. We fix safety by making workers better. 2. We don’t tell our 2. We must tell workers organizations w hat to do – ask them w hat w hat to do and, perhaps more importantly, not to they need. 3. Safety is not the do. 3. Safety is the absence of absence of accidents accidents. – it is the presence of capacity. Conklin

Safety is not the absence of Accidents. Safety is the presence of Defenses. Capacity. Conklin

W orkers are as safe as they need to be, Without being too safe, in order to be productive . Conklin

Until They’re NOT..

Sharp End Workers Highest Highest Influence Front-line Injury Over Supervisors Potential System Managers Leaders Company Customers Regulators Blunt End Conklin

Our work is not inherently safe. People create safety in practice. Conklin

Pre-Accident Investigations, Conklin 2013 3 Parts of an Event Conklin

Worker’s Don’t Cause Failures. Worker’s Trigger Latent Conditions That Lie Dormant In Organizations Waiting for This Specific Moment In Time.

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Shift your thinking from “ Who Failed ” to “ What Failed ” Conklin

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We must stop seeing workers as problems to be fixed. But, as Solutions to be harnessed. Conklin

Workers Are Masters of Complex Adaptive Behavior… HOTDOG Conklin

The Gray Area: Uncertain interpretation of Safe work Clearly Safe Clearly Not Safe to do Work to do Work * Conklin

Clearly Safe Clearly Not Safe Event to do Work to do Work 20 * Conklin

Start Of Work Execution Job Improvement Area System Safety: Fatality Prevention Area Hazard Safety Understood: Drift and Accumulation Conklin

Is the juice worth the squeeze ? Conklin

The Pow er of Early Hazard Capacity ID Identified or Discovered Problem Conklin

The Pow er of Capacity Early Hazard ID Conklin

Its pretty simple… You can Blame & Punish Or Learn & Improve . Conklin

Safety is not the absence of Accidents. Safety is the presence of Capacity. Conklin

Todd Conklin PreAccident Podcast